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4.1

definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Cadillac Escalade electrical problems

electrical problem

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2003 Cadillac Escalade Owner Comments

problem #4

Jul 152007

Escalade

  • 72,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Cadillac Escalade. The contact noticed that the speedometer displayed inaccurate readings, which prevented her from determining how fast she was driving. The mechanic stated that she needed to replace the instrument control cluster. The vehicle was not repaired at that time. One year later, the contact received a recall notice from the manufacturer stating that the instrument control cluster was defective. She called the manufacturer and was informed that they would not be financially responsible for the repair because the vehicle exceeded 80,000 miles. The NHTSA campaign id number was unknown. The failure mileage was 72,000 and current mileage was 98,000.

- Phoenix, AZ, USA

problem #3

Dec 242006

Escalade

  • miles
2003 Cadillac Escalade. Consumer states that the vehicle caught on fire while parked. The fire dept ruled the cause of the fire as electrical fire. Consumer also states that Cadillac is refusing to accept liability.

- Bergenfield , NJ, USA

problem #2

Mar 102006

Escalade 8-cyl

  • Automatic transmission
  • 41,000 miles
Cadillac motor division blew off my inquiry. 05/26/2006 22:06:32cident description: When turning off ignition with 2003 Cadillac Escalade, and touching exterior mirror button to fold mirrors in or out, power seat automatically moves driver into steering wheel crushing said victim into steering wheel. Removing key did not stop. Only way to release this a second incident was to open the car door to kill the power. Correspondence from General Motors response is no further action. When this happens a third time, I will deliver said automobile to the closest Cadillac dealer and remove my license plates. Dear Mr. Weale, thank you for contacting the Cadillac customer assistance center. I appreciate you taking the time to write me in regards to your service request. This office gathers information and based on that information we are able to determine the best method of handing your request. We are continually making improvements in ways to assist the needs of our customers. Again, I have reviewed your request 1-410654614 with the Cadillac customer assistance center. I apologize that the decision was not in accordance with your wishes, however; this is the final decision of General Motors and we will no longer address additional messages on this subject. Please feel free to contact us again with any other concerns you may have outside of this issue. If you should need to contact us in the future, simply reply to this message or call our Cadillac customer assistance center at 1-800-458-8006. Customer relationship managers are available 24 hours a day, 7 days a week. Sincerely, nancy castaneda, customer relationship manager Cadillac customer assistance center : bricksco@aol.com power seat crushing the driver into the steering wheel when the key is turned off and the mirror retraction button is pushed... the paint damage without advising owners this is filled with a liquid which

- Princeton, NJ, USA

problem #1

Sep 122004

Escalade 4WD 6-cyl

  • Automatic transmission
  • miles
Constant problems with vehicle not starting. Towed to dealer, replaced fuel pump and battery. The consumer stated that the ignition circuit was inoperable. The battery had a defective cell and had to be replaced. After the battery was replaced the vehicle would not start again.

- Winston-Salem, NC, USA

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