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5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Cadillac Escalade steering problems

steering problem

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2003 Cadillac Escalade Owner Comments

problem #2

Jan 012005

Escalade

  • 40,000 miles

A D V E R T I S E M E N T S

Chrome lining of wheels has been peeling for years. When first appeared factory rep from Cadillac/GM inspected car and stated only cosmetic (car was still under warranty). My concern was that it would eventually go into the interface of the tire and wheel. I have complained to GM several occasions. It has. Been brought back to dealer numerous times where it has been acknowledged to be a problem and that they had a fix. This fix was performed numerous times at dealer and other tire dealers, mr tire and Goodyear. All of the tire dealers have knowledge of the issue right away. The issue in also noted many times on the internet. We can check pressure and load tires to specs go on a ride on highway and feel some loss of steering after a hundred miles. Then need to add pressure. This is a chronic issue with acute instances that has potential of creating an automobile accident especially at highway speeds. Dealer wants $1000 per wheel to replace plus labor. GM not interested in any financial help or acknowledgement, case # 71-1423629281 (January 13, 2015). They stated that they "have to follow company guidelines", that the "issue is tricky because I have called numerous times in the past but there is no recall", "the year of my vehicle precludes any fix", "our guidelines only cover up to 8 years"...... please help. This is a known issue with a fix that does not last (and I have to pay for), and has the potential to cause loss of steering and an eventual accident.

- Columbia, MD, USA

problem #1

Dec 302002

(reported on)

Escalade

  • miles
Consumer called complaining while driving the vehicle at 10mph on freezing weather (mountain) has a severe vibration from the steering wheel. Dealer has not been notified yet. Please provided further information.

- Lemoore, CA, USA

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