Had a front end collision with another vehicle and none of my airbags deployed. The vehicle was 4 weeks old and had 1850 miles at the time of the accident. Called Cadillac customer service and was given an airbag history lesson via telephone from someone that had never seen my vehicle or inspected it for damage after the accident. At the end of our conversation I was told all was ok, none of my airbags should have deployed and not to worry about it. The entire front end of my vehicle was knocked off, the frame has multiple cracks and is bent as a result of the collision and the collision center is 90% certain the vehicle is not repairable.

- Louisville, KY, USA