Dashboard cracked while parked in driveway as a result of heat.

- West Hempstead, NY, USA

Heated steering wheels shorts out and heated and cool seats shorts out and the dashboard is cracked all happened while driving

- Brown Deer, WI, USA

The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 65 mph, the contact crashed into a deer that ran out in the road. The deer struck the vehicle's windshield. The air bags did not deploy. The vehicle was towed. A police report was filed. There were no injuries. The vehicle was taken to a body shop and the bumper, fog lamps, tow bracket cover, air deflector, fan motors, and radiator were repaired. The contact stated the engine warning indicator illuminated and the lifter was malfunctioning. The contact took the vehicle to the dealer and several other things were repaired on the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. VIN tool confirms parts not available. Updated 01/11/2017 updated 7/12/18

- Albany, GA, USA

Dash crack on driverside.

- Benbrook, TX, USA

Front passenger and driver's side door handles are very loose and falling off.

- Oldwick, NJ, USA

The contact owns a 2007 Cadillac Escalade. The contact stated that the driver's side exterior door handle and the rear passenger exterior door handle were fractured. The door handles were not replaced. The manufacture was not made aware of the failure. The failure and current mileage was 25,393.

- Clementon , NJ, USA

The contact owns a 2007 Cadillac Escalade. The contact stated the drivers front, rear, and passenger rear exterior door handles became detached from the vehicle. The vehicle was taken to the dealer who stated the handles needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 80,795.

- Texarkana, TX, USA

The contact owns a 2007 Cadillac Escalade. The contact stated that the rear liftgate closed inadvertently while she was standing under the door. The manufacturer was made aware of the failure. The vehicle was taken to the dealer for diagnosis however, the technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.

- Mechanicville, MD, USA

While trying to enter the vehicle the door handle came off in our hands not allowing us to enter the vehicle on a busy street. I contacted GM who has refused to replace it stating that my vehicle is out of warranty. However, given the overwhelming number of owners with this same issue, this is a design flaw and owners shouldn't have to pay for this $300 repair.

- Sylmar, CA, USA

I was just going on a strat street at 25mpr.all at once all the rear airbags deployed and on star called to see if I was ok.I have tried to work it out with GM and I was told a sensor found a problem but wouldn't tell me what. My children have to ride in this SUV. Please help if you look on the internet GM is having airbag problems with Cadillac ESC....

- Knoxville, TN, USA

Right rear ext door handle broke. Due to this I was unable to get my child out of the seat he was in. This defect could prevent emergency exit from a vehicle. Per Cadillac forums this has been a well known defect in the part since mid 2007 and effect vehicles at all mileages.

- Murrieta, CA, USA