10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,338 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Cadillac Escalade seat belts / air bags problems

seat belts / air bags problem

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2008 Cadillac Escalade Owner Comments (Page 1 of 4)

problem #74

Sep 132021

Escalade 8-cyl

  • miles

A D V E R T I S E M E N T S

Side Impact air bags did not deployed on side impact. Available for inspection. Got hit from the side and air bags did not deployed. Driver did not received protection from the crash. The problem has not been confirmed by a dealer or independent service center. Vehicle was seen by the police at the crash site. The component has not been inspected. There were no warning signs or messages or symptoms of the problem prior to the failure. Became aware of the air bag deployment failure after the side impact crash.

- Houston, TX, USA

problem #73

Jan 212021

Escalade

  • miles
Remedy for the passenger airbag has taken way too long because of GM fighting it. It is very unsettling and unsafe feeling everytime I drive my affected vehicle. Please remedy soon!

- Lockport, NY, USA

problem #72

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags) however, the part to do the recall repair was not yet available. Hanlees davis Chevrolet (4989 chiles rd, davis, ca 95618) was contacted and made aware of the issue. The dealer confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Davis, CA, USA

problem #71

Apr 212019

Escalade

  • 85,000 miles

A D V E R T I S E M E N T S

Airbag recall: May have defective airbags. Ex: been in a couple collisions and no response from bags.

- Las Vegas, NV, USA

problem #70

Nov 232020

Escalade

  • miles
Waiting on followup to this recall since 2016 but the manufacturer doesn't have a remedy yet for this airbags that pose a safety risk of bursting overtime. My vehicle is my daily driver so I am concerned about this. I saw in the news about this today so am following up on the recalls.

- Honolulu, HI, USA

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problem #69

Nov 232020

Escalade

  • miles
I saw on tv that there is a recall on the takata airbag. I called 866-982-2339. To see when they could repair. Replace my airbags. They told me that I needed to check with nh tsh. So I am filing a complaint doesn't sound like they want to help me. They gave me the run-around they cut me off four times. I have been on the phone for over an hour with no success.

- Proctor, AR, USA

problem #68

May 272016

Escalade

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact called moore Cadillac located at 9177 w. broad St, richmond, va 23294, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chester, VA, USA

problem #67

Aug 102020

Escalade

  • 180,000 miles
The contact owns a 2008 Cadillac Escalade. The contact stated that his air bag warning light was illuminated on the instrument panel upon start of his vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA campaign number: 16V381000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

- Palm Coast, FL, USA

problem #66

Sep 232019

Escalade 8-cyl

  • 45,000 miles
I have a recall notice but the dealer states that GM says there's nothing wrong with the airbags and refused to replace them! I've written to GM and received a phone call from someone from "customer service" who told me that Cadillac says there's nothing wrong with my air bags. In the meantime my car has a recall which has reflected in such a low trade in value that I can't even sell my car. Now the light is on that says to "service air bags" and Cadillac wants to charge me over $1300 to "service" the air bags they won't replace. Since we live in Florida, where it's hot and humid, the conditions make it even more likely that the propellant can degrade and if deployed can cause serious or fatal injury. And since both my husband and I are elderly and disabled, this causes even more concerns.

- Merritt Island, FL, USA

problem #65

Jun 292017

Escalade

  • 70,000 miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact reached out to several dealers, including Cadillac of norwood located at 700 providence hwy, norwood, MA 02062, (781) 762-5900, and it was confirmed that the part was not available. The contact stated that the dealer was told that the air bag light was illuminated. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

- Brocton, MA, USA

problem #64

May 272016

Escalade

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Phoenix, AZ, USA

problem #63

May 272016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received a notification of NHTSA campaign number: 16V383000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. (lindsay Cadillac of alexandria 1525 kenwood ave, alexandria, va 22302 (703) 935-4445) was contacted and it was confirmed that the part was not available. The manufacturer was made aware of the issue. The contact experienced a failure of the air bags warning light being illuminated. VIN tool confirms parts not available.

- Alexandria, VA, USA

problem #62

Dec 112018

Escalade

  • 100,000 miles
The contact owns a 2008 Cadillac Escalade. The contact stated that the passenger's side air bag warning sensor illuminated. The contact took the vehicle to an independent mechanic where the sensor was replaced. He was then informed that his vehicle was under recall NHTSA campaign number:16V383000 (air bag). The contact called lindsay Cadillac of alexandria 1525 kenwood ave, alexandria, va 22302 where the contact was informed that the parts were unavailable. The contact also stated that the driver's side air bag warning sensor was also replaced by the same independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Alexandria, VA, USA

problem #61

May 312016

Escalade

  • miles
We have been notified many times over the past 5=6 years that the air bags were defective. After many calls with the same answer we don't know what to do. We are told there is a problem but no remedy. We recently tried to sell the car but since it had the air bag problem, the value was greatly impacted. It feels like we are driving a ticking time bomb and no one at Cadillac or GMC cares about this problem.

- Azle, TX, USA

problem #60

May 272016

Escalade

  • miles
Been told for 5 years they can not fix the faulty airbags.

- Irving, TX, USA

problem #59

Dec 192019

Escalade

  • 5 miles
The air bag is faulty, hence air bag light

- Alexandria, VA, USA

problem #58

Oct 232019

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The contact stated that ryan Cadillac (located at 911 hwy 55, buffalo, mn 55313, (866) 360-6185) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Hutchinson, MN, USA

problem #57

Jul 012016

Escalade 8-cyl

  • miles
2008 Cadillac Escalade. Consumer writes in regard to takata airbag recall notice #49151. The consumer stated the manufacturer exceeded a reasonable amount of time completing the airbag recall.

- Merritt Island, FL, USA

problem #56

May 262016

Escalade

  • miles
Takata recall. The contact owns a 2008 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Cadillac of beverly hills (located at 8767 wilshire blvd, beverly hills, ca, 90211, 424-477-2451) and was informed that the parts for the recall repair were not available. The manufacturer was contacted and confirmed that the parts were not available. The contact had not experienced a failure.

- Los Angeles, CA, USA

problem #55

Apr 042014

Escalade

  • miles
Takata recall 5 years waiting for replacement of recall parts. No date set to replace.

- Ewa Beach, HI, USA

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