Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,616 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac Escalade accessories - exterior problems

accessories - exterior problem

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2012 Cadillac Escalade Owner Comments

problem #1

Aug 122012

Escalade 8-cyl

  • 3,616 miles


This vehicle has a recurring locking problem that cannot be diagnosed or corrected by the dealer. The vehicle randomly locks or unlocks while either parked or moving creating a serious safety concern, particularly when the vehicle unlocks itself while moving. We have taken this vehicle to the dealer on four (4) different occasions to correct this locking defect without success. This vehicle has been at the dealership for a total of 45 days during 2012 on account of this random locking issue. The service manager at the dealership tells us that this defect is not an isolated issue with our Escalade, as others are experiencing this same unresolved problem, according to both his own experience and his conversations with the Cadillac technical support personnel.. we have contacted the Cadillac customer assistance center about this locking issue, to no avail. They simply deny the problem because it cannot be replicated at the dealership. They refuse to open their data base to us regarding this problem. Perhaps your Agency has more clout in making their data base transparent with regard to this safety issue.

- Manson, WA, USA

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