Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac Escalade EXT brakes problems

brakes problem

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2002 Cadillac Escalade EXT Owner Comments

problem #1

Oct 172009

Escalade EXT

  • 36,000 miles

A D V E R T I S E M E N T S

While driving my Cadillac escalade with my family and braking at a low speed (less than 15 mph) the ABS system seemed to have gone off without the ABS light going on and subsequently this almost caused me to crash into the vehicle in front of me had I not pulled toward the curb. I went on the internet to research the issue and found that this is quite a common issue with this car as many other owners have reported it. Subsequently thereafter the issue has been re-occurring and I brought it to my local Cadillac dealer. I told the service center what my research found and because a computer scan did not even pick up the issue they decided T it might be due to the ABS sensors being dirty also the service center representative and mechanic both said to me that they have seen this issue a number of times. They cleaned off this ABS sensor at which time a test revealed that one of the sensors was reading improperly. So they said to repair it I need to change the entire wheel hub assembly on that side. After they changed that side and after another test drive the issue still recurred. This time they said maybe we need to change the other side as well. Now they are in the process of changing the other wheel hub assembly to see if the issue is corrected. The cost for repairs is well over $1200. The car is out of warranty but only has 36,000 miles on it and drives under normal conditions. I tried to contact GM's customer service who are of no help and also asked to have this issue reported for some type of review or potential recall. This is a serious concern as it affects the braking system of their vehicle that does not seem due to wear or tear but an issue with manufacturing. The sensor itself cannot even be swapped out, only the entire assembly. This is quite scary that at any time during the entire process my ABS light did not go off and it did not seem that the Cadillac dealerships own computers could not properly diagnosis the issue.

- Staten Island, NY, USA

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