Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,977 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac SRX accessories - exterior problems

accessories - exterior problem

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2004 Cadillac SRX Owner Comments

problem #10

Aug 172007

SRX 8-cyl

  • Automatic transmission
  • 36,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Cadillac Srx. The contact stated that a 1.2 inch pebble struck the sunroof while the vehicle was parked. The sunroof glass exploded, but was caught by the vinyl sliding cover. The vehicle was not inspected by a dealer. The current and failure mileages were 36,000. The consumer stated the pebble was thrown by a child, about 10 feet from the vehicle. It had to hit the roof glass at a low angle. Updated 12/31/07

- Superior , CO, USA

problem #9

Jul 282007

SRX 6-cyl

  • Automatic transmission
  • 56,660 miles
Ultraview sunroof on my 2004 Cadillac Srx exploded, shattering into 100's of pieces. Not struck by foreign object. Outside temp = 75; spped = 65 mph.

- Baxter, MN, USA

problem #8

Jun 162006

SRX

  • miles
2004 Cadillac Srx sunroof shattered while driving.

- Belvidere, IL, USA

problem #7

Sep 192006

SRX 4WD 6-cyl

  • Automatic transmission
  • 28,180 miles

A D V E R T I S E M E N T S

: the contact stated while traveling 50 mph with the power sun roof open, a vibration and a squeaking noise was heard. Upon inspection, one of the bolts were missing and another was loose. An appointment was scheduled with the service dealer and the manufacturer was notified.

- Teaneck, NJ, USA

problem #6

Jun 162006

SRX 8-cyl

  • Automatic transmission
  • 15,000 miles
: the contact stated while driving 65 mph on the highway during sunny dry conditions, the sun roof exploded into many pieces. The vehicle was immediately pulled over because some small pieces of glass began falling into the vehicle. The sunroof shade was pulled shut to prevent glass from falling into the vehicle. The vehicle was taken to the dealer who determined an external object caused the incident. The contact disagreed with the dealer because there were other complaints about the same problem. The dealership repaired the vehicle at no cost, and the contact has a receipt of the glass repair.

- Belvidere, IL, USA

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problem #5

Mar 222006

SRX 6-cyl

  • Automatic transmission
  • 34,500 miles
: the contact stated while driving under normal conditions at 65 mph, the sunroof shattered and imploded. There were no prior problems with the sunroof reported. The sunroof was not struck by rocks or road debris. The broken glass fragments fell directly onto both the front and middle row seating. The vehicle was taken to the dealer for inspection and repair. Updated 5/16/2006 -

- Raleigh, NC, USA

problem #4

Mar 132006

SRX 8-cyl

  • Automatic transmission
  • 13,428 miles

A D V E R T I S E M E N T S

Center panel of sun/moon roof found to be shattered for no discernible reason on my 2004 Cadillac Srx. Dealer will not address problem as one covered by warranty. Awaiting new glass panel I paid for ($1,050.99) and installation (cost unknown).

- Monroe Twp., NJ, USA

problem #3

Oct 212005

SRX 8-cyl

  • Automatic transmission
  • 23,000 miles
While parked the car's sunroof exploded, showering my son and I in glass. The glass was very sharp and caused minor cuts on hands while trying to get out of the vehicle. The car needed to be towed because the glass was everywhere and we feared destroying the seats by getting back in the vehicle. The dealership claimed that it was not a warranty issue and we are working with our insurance company. We feel it is an obvious vehicle defect. Mrs dershem, vehicle was being driven at the time of the incident. After pulling into parking lot, while inside vehicle, sunroof glass shattered.pco*

- W Bloomfield, MI, USA

problem #2

Oct 092005

SRX 8-cyl

  • Automatic transmission
  • miles
2004 Cadillac Srx. The contact states the sunroof exploded while driving on the highway. The vehicle is at the dealership, it was towed. They do not know why this happened. The contact was not injured when this occurred. There is an investigation opened, PE05052. The vehicle was going approximately 65 mph when this happened on October 9, 2005.

- Collegeville, PA, USA

problem #1

Aug 152005

SRX 6-cyl

  • Automatic transmission
  • 23,000 miles
The consumer stated on 8-15-05 while driving to work the sun roof exploded. She said it just cracked and broke apart and fell down on the her. Nothing fell on the car, and nothing hit the car. She was going 55 mph. The next morning she took vehicle to the dealer. The dealer talked to GM. On 8-29-05 after numerous calls GM said they would fix the car at their expense, and provide the contact with a rental car. She wanted to report this because there may be a defect in the sun roof. PE05-052.pco the consumer stated the vehicle was finally fixed after 7 weeks. Updated 12/07/05.

- Laporte , IN, USA

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