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2004 Cadillac SRX brakes NHTSA complaints: Electronic Stability Control

NHTSA — Electronic Stability Control Problems

2004 Cadillac SRX (Page 1 of 2)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,448 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac SRX brakes problems

brakes problem

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2004 Cadillac SRX Owner Comments (Page 1 of 2)

problem #27

Jun 042015


  • 120,000 miles


The contact owns a 2004 Cadillac Srx. While driving 65 mph, the stability control system engaged and the vehicle begun to fishtail. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

- Carpage, MO, USA

problem #26

Mar 152013


  • 112,000 miles
At any speed and at least 100 times or more, the vehicle stability control activates and causes the vehicle to pull to the left. At freeway speeds it can be a very strong pull to the left and it also makes a noise. The dealer doesnt seem to know why. When the stability system kicks in at 60 to 70 mph and it pulls to the left so hard it it is dangerous, it also makes a sound but I dont know what the sound is. It is dangerous as I have to correct for the sudden pull to the left. I also researched this on the internet and found that many people are having the same experience as me. I believe that there should be a recall on this problem and it should be solved. If this rapid pull to the left gets any worse, I believe it is possible that it could cause a wreck or roll over due to over correction of the pull to the left. Please investigate this problem.

- Cottonwood, CA, USA

problem #25

Dec 032014


  • 37,000 miles
The stability system engaged message displays as I am driving. At first it was only at speeds over 45mph. Recently it comes on at any speed during any road or weather conditions. When the message appears the car sways as if a gust of wind is blowing the car. At times I hear a grinding noise as well. I have almost lost control of the vehicle when this happens and I am driving on the interstate at speeds over 60mph. Once the message appeared as I was applying the brakes and there was a deep grinding noise and feeling. The movement the car makes when the stability system engages makes the vehicle very unsafe to drive. I have taken the vehicle to 2 different repair shops (one being an authorized Cadillac dealership) 3 different times, spent over a thousand dollars in repair attempts, and no one seems to have an answer how to fix the problem. The car is unsafe to drive with such unpredictable conditions. There has to be an answer to this potentially fatal defect on this vehicle.

- Madison, MS, USA

problem #24

Feb 282013


  • 95,000 miles


On several occasions the stability system has engaged on its own, causing my car to brake on its own and swerve and skid to the right and left, brakes shudder and goes from 70 mph to 30 in a few seconds... it has happened at different speeds in different climate conditions. The message on screen says stability system engaged, then traction engaged, which I have turned off. I brought my car into a dealer after the first experience and they replaced the stability system sensor, at a cost near $600 to me! a couple weeks went by with nothing wrong, we moved across Texas and now its happening daily!!! the dealerships don't know what is wrong and 'havent heard any complaints like mine', which I find very hard to believe after reading the complaints listed here and in other blogs/websites!! this is a very dangerous problem that GM really needs to fix, I drive my kids around in this car and depend on it to get me to and from work safely not veering me off road possibly causing a major accident!!! I like many other people work hard to pay my car note and cant afford $600 'fixes' that dont fix!!!

- Hemphill, TX, USA

problem #23

Apr 052011


  • 75,000 miles
Service stability system lights on display, car shudders as brakes ramdomly apply at any speed, pulling steering to left or right. Service ABS on display, traction control off, and service car soon all on display. Car has had transfer case failure, all 4 hubs had bearing failure, brake booster failure, power seat module failure, and.

- Heber Springs, AR, USA

problem #22

Sep 032012

SRX 6-cyl

  • 11,200 miles
Every time I start my car I get service brake assist and service stability sys" and I called my mechanic and he said he has read a lot of complaints about this. After researching I did not want to go spend a lot of time and money since it seams no one has the answer to our problem. My car seams to run good it is just scary to think there might be something really wrong with my car. I hope you guys can get the answer to our problem [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bladerunner1@Insightbb.Com, IN, USA

problem #21

Nov 072011


  • 130,000 miles


Electronic stability control turns itself on for no reason and causes steering issues. At high speeds this could lead to a serious accident. I am afraid to drive my car. I have been to the dealership and they act like they have never heard of this problem before, but I have seen and heard of other cases. Please look into this.

- Nampa, ID, USA

problem #20

Sep 082010


  • 84,652 miles
When driving the car begins to shake and pulls hard to the right. At the same time the stability system engaged message pops up. It does this constantly, I never take a drive without the message appearing. This morning the same happened on the way to work, but the worst ever. I almost lost control of the car and swerved in front of a school bus on the freeway. I attempted to accelerate but the car acted like a combination of having a flat tire and running out of gas. Reading Cadillac Srx problem with stability system thread on edmunds.com, I realize that this is a manufacturing issue. Thankfully no one has died yet, but after this mornings incident, the outcome if I would have hit the school bus going 60 on the freeway, could have been tragic.

- El Paso, TX, USA

problem #19

Feb 132007


  • miles
Having problems with my Cadillac Srx 2004 model, it seems many are... my "traction/ stability control" came on going 70 mph up a hill (which I live in a valley so if you go off the road you might drop 100 ft) with a vehicle behind me, my vehicle wouldn't accelerate the vehicle behind me almost rear ended me and my 3 children, when I finally got it to the shoulder and stopped it began idling very rough, I turned off the vehicle waited a few min and turned it back on and all was fine, this is very unsafe!! this problem needs to be investigated and recalled before someone gets killed!! we called the GM dealership that we recently had replace our transfer case (for yet again another recurring problem in this vehicle) and were told to wait until it happens a few more times before bringing it in"!" this is my only transportation and it is parked, I refuse to put my children in an unsafe vehicle I'd rather walk!

- Canadian, TX, USA

problem #18

Apr 032011

SRX 8-cyl

  • 105,000 miles
While driving on a straight stretch of interstate on dry pavement, the stability system intermittently engages causing the ABS to engage. The vehicle will veer to one side (has gone both R and L) as the ABS applies the brakes and the stability system attempts to correct for a problem that doesnt exist. The "stability system engaged" message appears on the touch screen. Additionally, the stability system will engage (again, "stability system engaged" message appears) without the ABS engaging. This will often cause a slight course correction, but no dramatic veer to one side. The ABS recently engaged 2 times during a 90 mile trip with the stability system engaging (no ABS) an additional 6-8 times. At no point were road conditions impared in any way. Weather was mid 60S-low 70's and sunny. The issue occured without the crusie control on (first time, ABS engaged) and with the cruise control on(ABS never engaged). When the ABS engaged, the vehicle would veer enough to move partially into another lane. Had there been more traffic, I could have easily been involved in an accident at highway speeds. Speeds at the time of the incidents varied from 55-70.

- Kingsport, TN, USA

problem #17

Jan 012011


  • 79,000 miles


The contact owns a 2004 Cadillac Srx. The contact stated that while driving approximately 55 mph, he noticed that the "service stability system" light illuminated on the instrumental panel. The vehicle then began to veer either to the left or the right. The vehicle had not been inspected by a dealer nor had it been repaired. The failure mileage was approximately 79,000. Updated 2/23/11 updated 07/11/11

- Jamaica , NY, USA

problem #16

Jan 052009

SRX 8-cyl

  • 65,000 miles
My traction control/stability system will engage while I am driving down the road unless I manually disable it. This could very easily cause an accident because the car will be jerked and pulled either to the left or right. It began in January of 2009 and continues to do this even after trying many things to fix the problem.

- Golden, MS, USA

problem #15

Oct 102010

SRX 8-cyl

  • 60,000 miles
My 2004 Cadillac Srx when driving at highway speeds at approximately 65 mph, the stability control system engages causing the driver to lose control of the vehicle for several seconds. Car vibrates, steering wheel stiffens where you can not steer, brakes are engaged, and slows down 5-10 mph instantly causing traffic behind you to back up and could run into you. If it were to happen in wet conditions the vehicle will lose control and spin into traffic causing serious injury or death. It is very scary. It happens almost every five miles and stability control must be disengaged to prevent from happening.

- Kent, OH, USA

problem #14

Sep 302010


  • 75,662 miles
I have a 2004 Cadillac Srx. A few days ago the "stability system engaged" message started appearing on the display screen. It is occurring several times as I drive. The car all of a sudden makes a noise and jerks and the message flashes. This happens on the highway and general roads. It's scary and I feel unsafe in the car with my young children.

- Torrington, CT, USA

problem #13

Sep 092010


  • 40,000 miles
2004 Cadillac Srx has "service stability control" message come up and reading several forums, seems to be a common occurrence with these vehicles. From what I've read, the condition gets worse to the point of endangering the driver and passengers. There needs to be a recall to fix this problem before people start getting injured. Also keep getting "check tire pressure" warning without the tires being low.

- Houston, TX, USA

problem #12

Jun 232010

SRX 8-cyl

  • 65,000 miles
We have owned a 2004 Cadillac Srx for about a year and a half. For the past 6 months it has been giving us an error code service stability system. I took in into my local mechanic but he said I would need to take it to the dealer but since the check engine light came on at the same time he ran a diagnostic and replaced several components including the mac sensor. After about a month I finally was able to get into the dealer ken batchellor in san antonio, tx. In the mean time the check engine light was back on and the car was starting to lock up on the freeway when the error code came on. This was truly a frightening and very dangerous situation. The only way to temporarily fix the situation was to stop the vehicle turn it off and restart the car. The dealer replaced the same things as the my mechanic and a few other things and said it was fixed. I took it home and immediately the problem came back and I took it back to the dealer. He replaced the catalytic converter and said the steering wheel sensor needed to be replaced. After paying my mechanic $540, the dealer $1700, I was not willing to spend the $1800 for the sensor. I feel along with the hundreds of other people with this problem that this should be a recall and GM should have to reimburse those of us that have spent money because the dealers say there is no coverage. Please check out the many blogs online such as www.edmonds.com and about automobile.com to see how big of an issue this is and how dangerous this situation is. Thank you for your time.

- Silver Spring, MD, USA

problem #11

Jul 162010


  • 56,000 miles
Electrical stability system engaged & electrical issues.

- Houston, TX, USA

problem #10

Jun 262010


  • 50,000 miles
I have a 2004 Cadillac Srx that continually gives me a "stability control engaged" on the navigation system screen. When this happens the brakes start to lock. I have done some research on the internet and have found that this is a common problem with the 2004. The dealership can not find the problem to fix it and suggested I get new tires that came from GM back on the car instead of the tires I have now that have been on the car for a year. If the tires were a problem, it should have started a year ago when I got new tires. I have had the tires rebalanced and proper air put in them and the problem still exists. I have talked with several tire experts and no one has ever heard that you can only put one type of tire on the Cadillac's. I put the same size just a different brand to quite the road noise in the car. I don't know who to turn to at this point. It makes is very uncomfortable driving a car when you do not know when this will engage and make the car feel unstable. I'm afraid to let my wife drive it at this time and this is our family car.

- Rancho Mirage, CA, USA

problem #9

Jun 052010


  • miles
Cadillac Srx 2004, the stabilizer keeps engaging and when it engages, it jerks the car, it makes the car swerve. It engages without notice and if you are not paying attention when it engages, you lose control of the car.

- Acworth , GA, USA

problem #8

Feb 012009


  • 48,000 miles
Stabilizing system engaged continually causing vehicle to slow down and strange grinding noise if attempt to stop. Happens daily, at dealer nothing was found wrong, but they are aware of the problem.

- Inglewood, CA, USA

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