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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
1,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Cadillac SRX suspension problems

suspension problem

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2005 Cadillac SRX Owner Comments

problem #1

Mar 282005

SRX 6-cyl

  • Automatic transmission
  • 1,600 miles


We were traveling down a three lane highway in our 2005 Cadillac Srx which weigh approx 4,302 lbs. When we were struck on the drivers side by a 2002 Honda Accord, which weigh approx 3,300 lbs. This vehicle immediately started flipping it flipped over 6 times before it stopped. The drivers seat broke and flipped over to the back of the car, no air bags came out except for the left curtain. The top and sunroof was crashed in and we had to be cut out of the car. Both passengers had on seat belts and the driver suffered bodily and head damage. Questions were asked to General Motors (1) how did a small Honda hit this SUV weighing 1,000 lbs more get puched to the curb across two lanes and flip 6 times. The only way it stopped flipping it hit a pole. (2) this vehicle has a (new) magnetic ride control, the fastest reacting suspension system in the world. Cadillac Srx is the first and only one to offer the mrc. It is our expectations, with its fastest reacting suspension on each wheel reacting independendently could not respond proper once impacted. (3). The suspension system, I strongly feel impacted the SUV to flip so many times. This vehicle dampers needed to be checked on each wheel. Even G.M. stated that "energized magnetic field within the fluid aligns particles, creating resistance to movement and increased damping. When, uncharged, the particles float freely, creating less resistance." (4). The vehicle stability enhancement system, which suppose to respond by engaging the brake system and drive train. It also suppose to monitor the wheel speed and steering wheel angle. This system should be investigated. (5). The new gyro-chip sensor, did this vehicle have this? the gyro-chip sensor, is to help keep all four wheels firmly planted to the road. We suggested that G.M. call back these vehicles and go out and investigate our vehicle. To this date no one from General Motors have contacted me.

- Garland, TX, USA

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