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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
55,628 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX lights problems

lights problem

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2010 Cadillac SRX Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #56

Mar 012016

SRX

  • miles

A D V E R T I S E M E N T S

Headlamp condensation causing lamp to go out sometimes will come back on. Should not be happening. Never had another vehicle have this issue. Should be a recall to fix this expensive condensation and lamp. Police enjoy stopping vehicles with no light! this has beenoccuring over last 6 months more off than on. Rain really makes worse. Condensation never completely goes away and inside indicstor light stayson all the time 24/7. #2 another issue is sun roof will not shut. Window will close but cover stops half way and will not advance any further. Had taken to baker Cadillac in charleston, SC for service March 1 2016. Worked on it for 2 days and told not fixable. Why is it not fixable? recalls should be issued on these problems Srx owners are having on these luxaury vehicles.

- Summerville, SC, USA

problem #55

Mar 132016

SRX

  • 43,921 miles
Vehicle has on 43,921 miles and the front headlamp assembly got water in it and blew out the hid headlight. These are supposed to be sealed units and should not ever leak. Never in any other car I've ever owned has the headlamp assemble leaked. Further this is a known problem with this make and year model, and Cadillac should be replacing them at no cost

- Hartselle, AL, USA

problem #54

Mar 012016

SRX

  • 93,600 miles
The front headlight assy continues to get water and condensation in it and the head light fails.

- Rockwall, TX, USA

problem #53

Feb 092016

SRX

  • 89,000 miles

A D V E R T I S E M E N T S

Front headlamps have a recurring failure due to a design flaw with the housing.

- Hedgesville, WV, USA

problem #52

Feb 192016

SRX

  • miles
The passenger headlamp assembly had to be replaced in April, 2014 because moisture shorted it out. This cost $1450 out of pocket, repaired by the dealer with new GM parts. Now less than 2 years later, the same passenger headlamp is out due to the same reason. I have read about many similar complaints on headlamps for this model. Not safe when headlamps suddenly go out.

- Akron, OH, USA

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problem #51

Dec 012015

SRX 6-cyl

  • 70,000 miles
Takata recall, both of my headlight assemblies have been changed the year is less than 6 yrs old. The lights went out at night while driving. GM wants $1200 for just the assembly not labor. They leak and moisture get inside and blows out the bulbs and shorts out the electrical system. This is bs and there should be a recall. GM using the cheapest junk possible and selling it for as much as possible, way to go GM, put my wife and daughter life at risk so you could make more money....you make me sick. After this Cadillac I will never ever buy another Cadillac. You have broke me with your cheap crap there are 50 and 60 yr old caddys that still have original headlight assemblies that don't leak, all over the internet caddys newer than my 2010 Srx are having the same problem. This is sad and it is irresponsible for GM not to remake these assemblies so they don't leak. And find a supplier that doesn't charge $1200 for a assembly that will leak in less than 5 yrs totally not satisfied, this is only the worst of the long line of issues we have had with our Cadillac, it looks like caddy is going downhill. We will look for a better built vehicle and ya'll can have this high dollar cheap junk! pisses me off that both headlight assemblies leaked and cost on average $2000 each including labor to fix only to know it might last 4 yrs lol way to go foreign trade you brought us 10X the cost for [xxx] crap parts. Cadillac sucks! cheap parts and wayyyy over priced! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Mill, SC, USA

problem #50

Jan 042016

SRX

  • 100,000 miles

A D V E R T I S E M E N T S

Both headlights have had to be replaced and one of them is already accumulating moisture and has burned out again. I do not understand why this is not a recall, as it is very dangerous and has been very costly.

- Mcgehee, AR, USA

problem #49

Dec 162015

SRX

  • 64,866 miles
The contact owns a 2010 Cadillac Srx. While driving at various speeds, the passenger side headlight failed without warning. The vehicle was taken to the dealer where it was diagnosed that condensation in the headlight unit caused a failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 64,866.

- Yuma, AZ, USA

problem #48

Jan 282016

SRX

  • miles
Both headlights accumulate moisture inside, causing the light output from the low beams to be almost none existing. It forces me to drive with the high beams on. I have done some research online and there are lots of people complaining about the same thing. I feel GM need's to perform a recall on this headlights.

- Jupiter, FL, USA

problem #47

Dec 312015

SRX

  • 63,300 miles
During a rainstorm my left headlight stopped working. Took it to dealer and they found that due to a faulty seal water was getting into the light. The whole assembly had to be replaced.cost was over $1300. Vehicle only has about 63,400 miles on it. After reviewing multiple forums I found that other owners had the same issue. I have serious safety concerns about this problem. Specifically, if the headlight seals are unreliable it could result in head on collisions/accidents during bad weather involving precipitation. What hasn't there been a recall issued?

- Greenville, NC, USA

problem #46

Dec 012015

SRX

  • 60,000 miles

A D V E R T I S E M E N T S

60,000 miles, both the front headlamp unit seals are leaking water causing the front lights to dim and burn out. Numerous complaints on Cadillac.com forum site. The cost is 1200 dollars per unit to repair. They advise not a warranty issue and cadi knew the seals disintegrate causing a very costly repair and a dangerous situation!

- Tallahassee, FL, USA

problem #45

Jan 102016

SRX

  • 67,000 miles
The Srx 2010 was parked out side during a light rain shower. The drivers side headlight accumulated moisture, and when the lights came on automatically it completely stopped working and a warning sign to check headlight appeared on the dash.

- Moca, PR, USA

problem #44

Jan 012014

SRX

  • 45,000 miles
Headlight seal fails causing moisture inside lamp fixtures to build up and eventually cause an electrical short in the vehicle. Moisture in the lamp fixtures also impairs visibility at night and dusk conditions.

- Fort Mill, SC, USA

problem #43

Jan 032016

SRX

  • 93,000 miles
While driving on highway, check left low beam headlight warning. Then check right low beam warning came on. Now both left and right low & high beams are out. There is condensation in the driver side lens. This seems to be a defect in the lens design and there should be a GM recall.

- Suwanee, GA, USA

problem #42

Oct 242015

SRX

  • miles
The low beam headlights suddenly became extremely dim. Bulbs were replaced but it did not fix the issue. Cadillac advised that I would need to spend $3000 to replace both headlights but offered no explanation as to why. There was a service bulletin issued regarding the headlights and the dimness in 2012, but that bulletin had expired. I can no longer drive at night without spending 10% of the cost of the car to replace the headlights.

- West Palm Beach, FL, USA

problem #41

Oct 012015

SRX

  • 60,000 miles
While driving at night in the rain and or fog on the highway all the headlights high and low beam failed due to the out door moisture causing the car to unsafely leave the road way and crash due to unable to see the road way or road side while on the highway, the moisture shorts out the lighting untill they dry out days weeks later.

- Port Orange, FL, USA

problem #40

Nov 282015

SRX

  • 86,000 miles
It had been raining for several days. I received a message on my screen as I was driving to check the passenger side low beam. When I got out of the car the light was completely out on the passenger light. After allowing the vehicle to sit in the garage overnight, the next morning it was obvious that there was moisture inside of the light. The blinker still works but the low and high beam are both out.

- Murphysboro, IL, USA

problem #39

Nov 202015

SRX

  • 42,900 miles
The headlamp on the driver's side filled with condensation and water. The low beam went out. It came back on after a frost. It went out again while I was driving. The next day the high beam and other lights were out. Today, the high beam is working. Because of the faulty headlamp, I received a ticket. Some 2010 Cadillac Srx vehicles have a recall for this problem, others don't. minedoesn't because it is from another factory.

- Monticello, NY, USA

problem #38

Oct 292015

SRX

  • 49,000 miles
Condensation in both headlights have caused bot headlights to go out. First headlight went out while raining at night on a secondary road. About 5 days later after the condensation dried the head light came back on. This time the left headlight went out after a prolonged rain and now the right headlight is out due to condensation in that encasement. I bought the GM major guard warranty and was told this was bumper to bumper coverage, yet am being told by the dealership and GM this is not covered. This is an obvious manufacturing defect which is a a true safety concern. Why is GM not being held accountable for this. This eventually result in an accident.

- Antioch, TN, USA

problem #37

Mar 152015

SRX

  • 98,000 miles
Passenger side front sealed headlamp had a build up of water and shorted out. While driving on the highway.rt. 495 in MA.

- Brockton, MA, USA

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