NHTSA — Exterior Lighting Problems

2010 Cadillac SRX (Page 1 of 5)

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,430 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX lights problems

lights problem

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2010 Cadillac SRX Owner Comments (Page 1 of 5)

problem #83

Jan 102017

SRX

  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Cadillac Srx. The contact stated that while driving at approximately 40 mph, incoming traffic alerted the contact that the headlights were not illuminated. The contact mentioned that the check low beam lights warning indicator illuminated. The vehicle was taken to an independent mechanic where the low beam bulbs were replaced. The independent mechanic diagnosed the vehicle as having condensation built in the headlight assembly burning the ballasts. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

- Lizella, GA, USA

problem #82

Sep 302014

SRX

  • miles
Bought my 2010 Cadillac Srx used from dealership. Brought car back to complain about moisture in headlights. I was told is was normal on a Cadillac. Dealership said there was no recall and not to worry about it. Over time the headlights have become more and more dim to the point of not being able to see at night on my way home. The brights work well bit the dim setting is now too dangerous to drive at night.

- Covington, LA, USA

problem #81

Dec 172016

SRX

  • 65,000 miles
Excessive moisture collects in the front headlight assemblies and causes bulbs to short out and need to be replaced.

- Cypress, TX, USA

problem #80

Jan 082017

SRX

  • miles

A D V E R T I S E M E N T S

Front headlights are not bright at all; it is like driving in the dark. The hi-beams work fine. I routinely use all four cars in my household (one other american make, and two asian makes), and out of the four, the Cadillac Srx headlights are of absolutely no use. The headlight bulbs aren't burnt out, but they project next to no light. Car has 94,697 miles on it. The car is used mostly during the day; if one if us needs to go out at night, we take one of the other three cars as the Srx is the unsafe choice. Was surprised to learn there was no recall on this. Looks like there were some similar complaints as mine at the NHTSA web site. Twice as many complaints lodged were about the 2010 Cadillac Srx's headlights as compared to any other matter about the car... that should tell you something.

- Somers, NY, USA

problem #79

Jan 042017

SRX

  • 10 miles
Front passenger headlight has moisture in headlight assembly. After reviewing several GM/Cadillac websites it appears this is a known issue with Srx owners and is only replaced under warranty. Light will short out over time and stop working according to other owner reports. Vehicle was recently purchased and current owner noticed the issue.

- Phoenix, AZ, USA

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problem #78

Jun 132016

SRX

  • 98,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that when the vehicle was turned on, the headlights were very dim. The contact drove the vehicle to the dealer where it was diagnosed that the headlight assembly needed replacement. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 98,000.

- Fort Worth, TX, USA

problem #77

Jan 032017

SRX

  • 41,917 miles

A D V E R T I S E M E N T S

Headlight warning message appeared while driving on city street. Upon checking right low beam bulb, light was out and housing had heavy condensation.

- Philadelphia, PA, USA

problem #76

Dec 122016

SRX

  • 93,000 miles
The low beam (headlights) went out and fills with moisture causes the headlights to short out and was made defective. Replaced the bulb and did not fix the problem the entire headlight piece has to be replaced says Cadillac and will be okay until it feels with water again and shorts out.

- Mobile, AL, USA

problem #75

Dec 202016

SRX

  • 86,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that while driving 55 mph, the low beam headlight assembly failed without warning. The contact stated that the driver's side headlight became inoperable and failed to operate. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 86,000.

- Wilmington, NC, USA

problem #74

Dec 152016

SRX

  • 65,000 miles
Headlight warning message that a headlight was out. Several new bulbs were tried but did not correct the problem. Also, water accumulation inside the headlight assembly. Suspect problem with false reading to message center. Research online indicates this safety problem is not an isolated issue for this vehicle. No attempt to remedy it by General Motors. Dealer quoted extremely high prices for all associated parts to try to repair.

- Williamsburg, VA, USA

problem #73

Dec 052016

SRX

  • 103,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Cadillac Srx. While driving at an unknown speed, the headlights failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the headlights were defective due to moisture and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.

- Ringgold, GA, USA

problem #72

Nov 302016

SRX

  • miles
Condensation both headlamps

- Lynn, MA, USA

problem #71

Nov 032016

SRX

  • 44,970 miles
On 9/16/2016, I purchased a used Cadillac Srx 2010 from a local dealer. I was presented with a carfax report that listed repairs. Among the repairs was a headlight replacement even before the sale as a new car. It wasn't specific so I figured it was damaged in transit or something. The car had 43356 miles on it when I purchased it. On 11/3/16, when driving, I noticed that I was without a headlight. I got out and looked at the front and noticed that the driver side headlight was full of moisture and the low beam bulb was blown. On 11/4/2016, I took it to the dealer to resolve and they replaced the bulb which didn't work so I left it there overnight and they replaced the "igniter". I picked it up the next day. I drove it for a week to ten days, but not at night. Until 11/12/16. The driver side headlight no longer worked on low beam or high beam. The car now has only 45,273 miles on it. I have driven it only 1,927 miles. I live in a dense fog area and this is a safety issue, it will be extremely dangerous to drive anytime there is fog. Even when there is no fog, the lack of a driver side headlight could result in an oncoming car misjudging the size of the car and possibly turning in front of it, assuming that it is a motorcycle or small car. I have returned the vehicle to the dealer for repair and now it remains there because they refuse to resolve this safety issue and want me to pay for it. It is a fairly expensive repair around $1200 to replace the entire headlight assembly. I do not understand why a safety recall has not been issued on this vehicle forcing the manufacturer to replace the defective headlight assembly.

- Clovis, CA, USA

problem #70

Mar 102015

SRX

  • miles
I purchased this vehicle in may OF2012. Both headlamps are filled with moisture and condensation causing pooling on the floor bottom of both lamps. At night, the lumination is poor. I started noticing the problem approximately 1-1/2 year ago. It is becoming progressively worse.

- Medford, NY, USA

problem #69

Oct 012012

SRX 6-cyl

  • 13,000 miles
I own a 2010 Cadillac Srx, the low beam headlights are so dim that it makes driving at night dangerous, they are so dim you can not see the road well enough to drive and must use the high beam lights to safely drive, I have changed the bulbs and the problem is still present, there is water inside the fixtures also.

- Town Creek, AL, USA

problem #68

Oct 182016

SRX

  • 60,000 miles
Passenger side headlight is full of condensation, reason unknown.

- Wellington, FL, USA

problem #67

Oct 172016

SRX 6-cyl

  • 135,000 miles
Right passenger headlight keeps flooding with water, lights go out cant see while driving. Dealer wants $2,000 to replace. This happens very frequently. Water leaks on floor and on the electrical of passenger side from sunroof drain, I've been told the drain is too short and disconnects. These are defaults in the car, we should not have to keep paying to have fixed.

- Garden Grove, CA, USA

problem #66

Aug 172016

SRX

  • 84,000 miles
Condensation in the headlight covers. Considerably dims vision while night driving. High risk of lights shorting or going out completely because of water build up. Repairs are unreseasonably high.

- Melber, KY, USA

problem #65

Aug 102016

SRX

  • miles
Passenger side headlight high and low beam out. Condensation in lense.

- Paducah, KY, USA

problem #64

May 312016

SRX

  • miles
The low beam headlights in perfect operating condition are so dim that the road in front of the vehicle is barely visible. The only way to safely operate the vehicle is with the high beams on. Many others have experienced the same issue. The vehicle is dangerous with only low beams on.

- Austin, TX, USA

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