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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,370 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac SRX lights problems

lights problem

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2011 Cadillac SRX Owner Comments

problem #16

Aug 152016


  • 80,000 miles


SUV low beam lights don't illuminate the roadway. Driving from Florida to Maryland, I was unable to see the roadway markings unless they had reflective strips. Rainy weather makes it impossible to see at all. Oncoming headlights make staying on the roadway nearly impossible. This defect causes the driver to use high beams making it dangerous for oncoming traffic.

- Valrico, FL, USA

problem #15

Sep 212015


  • miles
Very bad lighting of low beam head lights..cannot see lights on road

- Jacksonville, FL, USA

problem #14

Mar 202016


  • miles
] leaking headlights! (water, condensation, moisture, etc)

- Zebulon, NC, USA

problem #13

Feb 242016


  • 104,356 miles


Vehicle headlamps went out totally within 2 days after moisture and condensation appeared behind protective clear sealed covers. Left side went out while vehicle was in motion, right side was out when I arrived for service the next day. I was charged $1354.47 by Cadillac to replace all components on each side, including new clear covers and seals. I checked online and this is a known issue. When I picked my vehicle up from Cadillac dealership, there were several Cadillac lined up, all with moisture behind the clear lens covers. I could not drive my vehicle at night until this repair was completed.

- Hawkinsville, GA, USA

problem #12

Jan 012016


  • miles
Low beams are too dim. When I'm on roads that do not have reflective stripes I can't see the sides of the road. This is particularly dangerous when approaching oncoming traffic.

- Oneonta, AL, USA

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problem #11

Sep 192014


  • 76,000 miles
The contact owns a 2011 Cadillac Srx. While driving at various speeds, the headlights failed without warning. The contact stated that condensation entered the headlight unit and caused them to fail. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 76,000. The VIN was not available.

- Mcclenny, FL, USA

problem #10

Jan 112016


  • 51,000 miles


Front headlight assemblies are defective and allow condensation to build up behind lens causing headlights to be less effective and eventually short out electrical system. This condition has occurred twice (on both front passenger and drivers side) since I purchased this vehicle in 2014, most recently while driving home on the highway at night nearly causing an accident. These defective headlight assemblies are very dangerous and should be addressed, via a recall, by Cadillac asap. An internet search on this issue revealed hundred of similar complaints and I suspect Cadillac is well aware of this defective part.

- Southington, CT, USA

problem #9

Aug 072013


  • 30,000 miles
The contact owns a 2011 Cadillac Srx. While driving at various speeds, the low beam head lamps failed to fully illuminate and diminished the contact's visibility. The contact had to activate the high beams in order to increase visibility. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 30,000.

- Burnet, TX, USA

problem #8

Feb 022015

SRX 4-cyl

  • 27,000 miles
I've had my car for a little over a month and honestly cannot see anything with the headlights. When I flip them over to brights, they illuminate the roadway perfectly. Once I go back to normal lighting, nothing is lit. I've pulled over a couple of times to make sure the lights were actually on and nothing was covering the headlights. I am very afraid that an accident will occur because I can't see the roadway in front of me. Please advise if this is being looked into.

- Elma, NY, USA

problem #7

Aug 212014


  • 67,511 miles
The contact owns a 2011 Cadillac Srx. The contact stated that moisture was accumulating in the front passenger's side headlight lens. As a result, the light became so dim that it looked as if only one headlight was activated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage on the vehicle was 67,511.

- Owings Mills, MD, USA

problem #6

Sep 222014

SRX 6-cyl

  • 64,000 miles


Problem with moisture inside the headlight assembly. Dealer and GM refuse to replace because of prohibited cost.

- Valrico, FL, USA

problem #5

Jul 212014

SRX 6-cyl

  • 29,481 miles
Problem with moisture inside the headlight assembly. Dealer and GM refuse to replace because of prohibited cost.

- Wellington, FL, USA

problem #4

Dec 082013

SRX 6-cyl

  • 21,850 miles
I was driving on East bound on M50 at night and I came to the lights of christmas display at hidden lake gardens a part of Michigan state university. As I approached hidden lake gardens I turned left into the driveway to discover that I had driven into the exit instead of the entrance a few feet down the road. There was no accident, just a few words from those exiting as to my stupidity, which was really a fault of the poor illumination of my headlights on my Cadillac. This car has the poorest quality low beams of any car I have ever owned in the last 40 years I could not use my high beams as I had traffic coming at me. Cadillac maintains that the headlights are good, but the fact is they are inferior, they know it and will not spend the money to correct it. I understand that you have to remove the front of the car to replace the headlights. In addition as you look at the car, you would think that it has the "hid" lamps in it as they made it appear that it has. The fact is it has a filament light bulb that has very little power. I would like you to address this problem from experts in the lighting industry and force Cadillac to correct the problem. Only two models are affected the "base" and the "luxury" the "performance" and "premium" model of the same car have the xenon "hid" headlights which are very powerful..

- Brooklyn, MI, USA

problem #3

Oct 232013

SRX 6-cyl

  • 20,675 miles
The low beam headlights are very dim. They do not reach out like they should. Dealer tells me that's the way they are, I do not feel they are safe!!!

- Brooklyn, MI, USA

problem #2

Jan 032011


  • 45 miles
The headlights - low beam - are the worst. I've been driving for over 40 years. When I complained to the dealership (crestview Cadillac - West covina, ca) that they were so bad I believed it is dangerous to drive at night, they said they didn't get any complaints from other drivers! I have to use my high beams all the time to be safe. I have had passengers tell me I don't have my headlamps on!! it's a very real problem. I have found several complaint pages on line. I believe they should do a recall on these cars and fix the problem. If I go to after market, I'm afraid ill nullify my warranty. Please help!

- Diamond Bar, CA, USA

problem #1

Feb 152012

SRX 6-cyl

  • Automatic transmission
  • 10,000 miles
The contact owns a 2011 Cadillac Srx. While driving approximately 45 mph with the headlights activated, the amber illumination became extremely dim which obstructed the visibility of the contact. The failure recurred whenever the contact would drive with headlights activated. The vehicle was taken to an authorized dealer who was unable to provide assistance. The manufacturer was notified of the problem. The approximate failure mileage was 10,000. Updated 07/05/12 the consumer stated the headlights lights were amber in color and didn't illuminate properly while driving at night. Updated 07/10/12.

- Babbitt, MN, USA

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