Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
43,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac SRX seat belts / air bags problems

seat belts / air bags problem

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2011 Cadillac SRX Owner Comments

problem #3

Jan 082015


  • 60,000 miles


The contact owned a 2011 Cadillac Srx. While driving 35 mph, the contact crashed into another vehicle. The air bags did not deploy and the front passenger's side seat belt was loose. A police report was filed and three unknown injuries were reported. The contact did not disclose if medical attention was required or not. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Atlanta, GA, USA

problem #2

Oct 232014

SRX 6-cyl

  • 67,000 miles
I was turning South with a green arrow when the second driver ran a red light traveling East and we collided. He was traveling at approximately 40-45 miles per hour and I was traveling at approximately 30 miles an hour. Our impact was somewhat of a T-incident with the front end of my car damaged and his car on the driver's side damaged. My air bags did not inflate, even though we believe the impact was at the angle and the required speed of vehicles to inflate them. The air bags in the second driver's car (Ford Focus) did inflate.

- Kansas City, MO, USA

problem #1

Jun 112011


  • Automatic transmission
  • 2,000 miles
The contact owns a 2011 Cadillac Srx. The contact was driving approximately 60 mph when an opposing vehicle crashed into the passenger side. The front passenger side wheel detached from the vehicle. The side air bags failed to deploy with the impact and the contact sustained minor injuries. A police report was filed. The vehicle was towed to an authorized dealer collision center. There was a recall associated with NHTSA campaign id number 11V308000 (air bags: Side/window) and the contact planned to have the vehicle repaired under the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 2,000. Updated 07/20/11

- San Marcos , CA, USA

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