Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
33,162 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac SRX body / paint problems

body / paint problem

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2012 Cadillac SRX Owner Comments

problem #5

Jun 032016


  • 46,500 miles


Rear hatch does not stop after opening. It goes up and down several times then shuts. Slammed down and hit my wife on her shoulder. We cannot use the rear hatch due to safety concerns. Never been in an accident other than a small scrape on the side door. This needs to be addressed as soon as possible. Safety issue

- Spokane, WA, USA

problem #4

Feb 042016


  • 83,000 miles
Car was damaged at gold coast Cadillac in oakhurst, New Jersey on February 4,2016. It was T-boned on the right passenger side rear door. It cost $11,622.15 to repair. The dealership is refusing to give me their insurance information.

- Basking Ridge, NJ, USA

problem #3

May 222014

SRX 6-cyl

  • 20,210 miles
Pushed button to raise the rear hatch and hatch raised to the upper limit then quickly swung down, up to the full open position, swung down and up again wildly on its own and finally slamming closed with-enough force that it was unstoppable.....would have crushed a pet or child. There was no obstruction safety stop whatsoever.

- Wilmington, DE, USA

problem #2

Sep 122013

SRX 6-cyl

  • 16,000 miles
I was pulling in to a parking space at a local mall. As I turned my wheel my vehicle took off and I lost all control. The brakes were applied and the car wouldn't stop. Within a few seconds my vehicle hit 3 other parked vehicles pushing one in to another. I believe I had then experienced sudden acceleration. Three vehicles were towed away including mine. No tickets were issued.

- Scotia, NY, USA

problem #1

Jun 142012


  • 100 miles
The contact owns a 2012 Cadillac Srx. The contact stated that while entering the rear of the vehicle, the rear hatch back door struck the contact's arms, resulting in injury. The vehicle was taken to the dealer. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 800.

- Pittsburg , PA, USA

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