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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
12,515 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac SRX seat belts / air bags problems

seat belts / air bags problem

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2012 Cadillac SRX Owner Comments

problem #6

Dec 142014

SRX 6-cyl

  • miles

A D V E R T I S E M E N T S

Mva with two impacts; front driver side (significant impact) and front of vehicle no airbags deployed.

- Eagle River, AK, USA

problem #5

Mar 272014

SRX 6-cyl

  • 9,089 miles
Vehicle driver air bag did not deploy, nor any other air bag, upon collision to rear of a stopped pick up truck. Speed of offending vehicle was approximately 45 mph. Driver suffered chest injury from seat belt. Damage estimated to front end exceeds $10,000.

- Saddlebrooke, AZ, USA

problem #4

Mar 232014

SRX 6-cyl

  • 30,000 miles
I fell asleep while driving, jumped a levee, ran through a fence, and wrecked in a grassy watery area. My engine was smashed, the motor mount broke, and my tires are pushed back. My air bags did not deploy. My face hit the steering wheel and my nose is broken. I would like to find out if there is any recalls on this car.

- Kaplan , LA, USA

problem #3

Sep 202013

SRX

  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Cadillac Srx. The contact stated that while parked, the passenger and driver's side air bags deployed erroneously as the contact closed the driver's side door. The vehicle was towed to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 20,000.

- Pheonix, AZ, USA

problem #2

Mar 162013

SRX

  • miles
2012 Cadillac Srx. Consumer writes in regards to air bags not deploying in an accident. The consumer stated as his wife was driving, the vehicle was struck from the side, causing it to hit the concrete jersey wall and guard rail numerous times, from side to side.

- King George, VA, USA

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problem #1

Sep 192012

SRX

  • 16,000 miles
The contact owns a 2012 Cadillac Srx. The contact stated that there was beige dust release from the dashboard to the rear of the vehicle. The contact was concerned that the air bags had deployed emitting the dust all over the vehicle. The vehicle was taken to the dealer who confirmed that the dust came from a fire extinguisher. The VIN was not available. The failure and current mileage was 16,000.

- Cleveland Heights , OH, USA

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