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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,098 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac SRX drivetrain problems

drivetrain problem

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2014 Cadillac SRX Owner Comments

problem #4

Jun 222016


  • 19,500 miles


The contact owns a 2014 Cadillac Srx. While driving 20 mph, the vehicle accelerated and decelerated without warning. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V212000 (power train). The manufacturer was notified of the failure. The failure mileage was 19,500.

- Plantation, FL, USA

problem #3

Sep 152014


  • 38,000 miles
The contact owns a 2014 Cadillac Srx. While traveling at various speeds and attempting to come to a stop, the brakes were applied but the vehicle failed to come to a complete stop. The contact felt a slight jerking motion. The failure was persistent. The vehicle was taken to a dealer where it was unable to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 38,000.

- Altamonte Spring, FL, USA

problem #2

Oct 092015


  • 29,692 miles
Sometimes while accelerating our 2014 Cadillac Srx will feel to studder or skip in eco mode or not. Sometimes while at a slow speed, 10 mph, the vehicle will hard shift while accelerating or decelerating in eco and not. Sometimes while slowing through about 25 mph the vehicle will surge forward very slightly in eco and not. After some research, it appears that 2013 models of the Srx had similiar transmission issues. Referencing recall numbers 14V212000 and 13V097000 with dates of 04/25/2014 and 03/15/2013, these recalls appear to duplicate the same problems that we're having in our 2014 Srx, lag in acceleration and transmission related engine braking effect.

- Gulf Breeze, FL, USA

problem #1

May 132014

SRX 6-cyl

  • 1,200 miles
Incident occurred while contact (C) was backing Srx down the approx 40 degree upslope 100┐┐ long driveway curved at bottom. Surfaces were dry & it was sunny. C purchased Srx new (navigation, driver awareness & driver assist) in late 12/13. C &/or spouse have backed Srx down driveway without incident 100 plus times. C & spouse entered Srx, adjusted seats & mirror, & buckled seat belts. C depressed brake pedal & pushed start button. While retaining pressure on brake, C shifted transmission selector into R, ┐┐reverse.┐Ł the back-up camera display appeared. Immediately, Srx began to roll down driveway. Rolling continued despite increasing brake pedal pressure exerted. C was standing on brake pedal to get Srx to respond to full stop. Viewing the back-up camera display, C attempted to steer Srx so as to avoid entering street. Srx was stopped by impacting retaining wall on left side of driveway. Once Srx had stopped, C (with brake pedal still depressed) was able to shift gears & move Srx from driveway. C tested Srx by driving forwards & braking & noted no issues. Srx was dealer inspected. Dealer indicated that it: "could not duplicate concern. Checked for bulletins, no related bulletins. Inspected brake fluid for leaks, no leaks. No stored dtc's." re: Srx's hill start assist feature, which holds Srx for maximum of two secs so driver may move from brake to accelerator without risk of rolling - feature does not function. Dealer verbally stated that on steep hills, Srx should be driven with two feet, one on brake & one on accelerator. For this report, C never used accelerator & never removed foot from brake pedal. C believes Srx should not have been at risk of rolling & brakes & transmission failed & should be investigated. Crash resulted in damage to left mirror, left chrome vent & left rear wheel well. Repair cost estimated at $980.

- Monterey , CA, USA

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