Today is Saturday, November 11, 2023. While driving my check, engine light came on, and I was given a message on the dash that engine power was reduced. I was only able to drive the car 30 to 45 miles an hour to get home. I have not taken the car to the mechanic yet, but will do so when they open on Monday. I was in a heavily congested area with many cars passing me at great speeds. I connected a code reader to my automobile, and came up with the code P2138. After doing research, it is my understanding that General Motors knows of this problem and has not addressed it at this time. For that reason, I feel I should be reimbursed for mechanic parts and services to repair this problem.

- Livingston, TX, USA

The floor mat does not stay in place and can get jammed behind the break peddle preventing breaking.

- Waukesha, WI, USA

Back in February of 2020 I was driving the car and it started jerking around really bad when I would either upshift or downshift in 1-2 gear. Took it to Cadillac and they couldn't find anything. We took it to a couple of other mechanics and a lot of money later no one could find anything. One day driving home from work the car started jerking so bad that I almost crashed. Come to find out the transmission died. We replaced the transmission and a couple of months later having problems again. When I drive and get to about 40 miles per hour the entire car shafts to shake and jerk around and this happened when I had my kids in the car. GM is doing nothing to help us. At this point we don't know what to do and and can't afford to keep randomly replacing parts on a car that is just not safe to drive at this point. I am truly afraid for my family's safety.

- Liverpool, NY, USA

The contact owns a 2014 Cadillac Srx. The contact stated that the vehicle jerked excessively when approaching a stop or while being parked. The vehicle also jerked when accelerating. The vehicle was taken to two separate dealers, but the failure was unable to be diagnosed or replicated. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 40,000.

- Covington, GA, USA

The contact owns a 2014 Cadillac Srx. While driving 75 mph, the vehicle stalled without warning. The failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the engine control module failed and would need to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the throttle body assembly was replaced. The manufacturer was not made aware of the failures. The approximate failure mileage was 28,000. Updated 08/05/16

- Twin Lake, MI, USA

The contact owns a 2014 Cadillac Srx. While driving approximately 5 mph, the vehicle accelerated independently and without warning. As a result, the contact crashed the vehicle into a cement post and the air bags failed to deploy. The contact and the front passenger both sustained chest injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 4,999.

- Gloucester , VA, USA