NHTSA — Power Train Problems

8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,143 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac SRX drivetrain problems

drivetrain problem

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2015 Cadillac SRX Owner Comments

problem #6

Jan 092016

SRX

  • 3,000 miles

A D V E R T I S E M E N T S

I've been having the same problem as another driver with the exact same situation. It seems like we're both having the same problem, and we're both being ignored. When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (patrick Cadillac in schaumburg, il) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. GM corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return any communication. When one pays the money to buy a luxury vehicle, one expects problems to be taken seriously and repaired.

- Harwood Heights, IL, USA

problem #5

Aug 142015

SRX

  • 1,000 miles
On inclined or hilly terrain the car rolls back even if in drive. After a complete stop due to traffic or stop sign or signals, when foot is taken off the brake pedal, the car begins to be rollback instantly. Such sudden shift of gear is scary. Reminds you of all the accidents caused by automatic shift of gear. It is a major safety issue. Never had experienced such roll back in the GM cars we previously owned. And they were less expensive cars. The car was bought in novi michgan and was taken to Virginia. It was driven around Washington DC metro area for almost one year. The issue was reported to a dealer in Virginia and Michigan. Not much attention or importance was given. In novi, when asked for documentation of our report, was told it is placed in the system the gps system in the car at occasions have given wrong directions, which it attempted to correct at the last moment requiring immediate and quick maneuvers. That itself causes grave safety problems in multi lane roadways. The gps system I'm the I phone is actually better and more uptodate. The spoken instructions are not as clear as other systems. The dealer said they were not equipped or trained to correct this problem

- Novi, MI, USA

problem #4

Feb 022015

SRX

  • 5,457 miles
While rolling in bumper to bumper traffic transmission shifts very hard from 1st to 2nd gear

- Woodstock, GA, USA

problem #3

Jul 162015

SRX

  • 4,500 miles

A D V E R T I S E M E N T S

When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (vera Cadillac in pembroke pines) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. GM corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return phones. They have also refused to remedy the situation.

- North Miami Beach, FL, USA

problem #2

Jul 132015

SRX

  • 4,500 miles
When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (vera Cadillac in pembroke pines) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. GM corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return phones. They have also refused to remedy the situation.

- North Miami Beach, FL, USA

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problem #1

Feb 112015

SRX

  • 400 miles
Car was making whistling/howling sound between 30mph-45mph. Thought possibly a breaking in issue, but continued after 1200 miles and was most prevalent at stated mph above. Shop stated bearing issue in drive shaft and entire drive shaft must be replaced. Concern over effect to other power train parts connected to defective drive shaft. Could not be driven until parts replaced. Definitively, a safety issue.

- Milton, NH, USA

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