Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac XTS suspension problems

suspension problem

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2013 Cadillac XTS Owner Comments

problem #5

Sep 242016


  • miles


Cadillac Xts limousine with 2,800 miles. When driving a knocking noise can be heard coming from somewhere in front end. The noise is more noticeable making turns, hitting the smallest bumps in the road, and very noticeable when easing over a train track at 2mph.

- Gadsden, AL, USA

problem #4

Sep 132016


  • 73,000 miles
I was driving on a city street going 40 mph and the rear suspension dropped without warning resulting in loss of control of the vehicle and almost causing an accident.

- Cincinnati, OH, USA

problem #3

Sep 092016


  • 33,500 miles
Rear suspension failed driving down highway at approx 60 mph. Rear end of vehicle was lowered to the point where the tire was rubbing on undercarriage. Car was very unstable and bouncing up and down violently. Message on dashboard stated "service leveling system". could not tow the car rear was too low to the ground.

- Waco, TX, USA

problem #2

Jan 252016


  • 20,774 miles
Rear compressor for air suspension fails and lowers car to an unsafe condition. Compressor failed while car was in motion causing erratic handling behavior.

- Edgewater, FL, USA

problem #1

May 142015

XTS 6-cyl

  • miles
2013 Cadillac Xts. Consumer writes in regards to vehicle rear suspension problems. The consumer stated for the third time, the rear suspension had bottom out. The last time the suspension failed, the compressor was replaced.

- Miami, FL, USA

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