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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
21,422 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche accessories - interior problems

accessories - interior problem

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2002 Chevrolet Avalanche Owner Comments

problem #4

May 292013

Avalanche

  • miles

A D V E R T I S E M E N T S

2002 Chevy Avalanche brake lines rusted through. We bought the car two years ago in pa. With the carfax showing it has been housed only in NJ and pa since 2002. We currently live in nc moving here only last October. Yesterday while driving with my family going 45 miles per hour, a car in front of me was making a right hand turn and as per proper procedure I attempted to slow down. My brake pedal went completely to the floor board of the truck with no resistance, and I was unable to stop myself. I ended up in the ditch to avoid an accident with the vehicle in front of me, and have continued to have issues with no resistance on the brakes. My husband original thought the issue was the cylinder. But as he was starting to replace that part he noticed a fluid dripping from the truck. And upon further investigation discovered that it was brake fluid. He bought all new brake lines and is in the process of the long job of reinstalling them.

- Raleigh, NC, USA

problem #3

Nov 212005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 85,689 miles
I went off road at 45 mph airborn struck a very large tree which caused vehicle to roll over violently landing on its top. No air bags deployed, both my wife and I were ejected from the seat belts onstar was not notified. I noticed brakes acting strange just before leaving the road, they didn't slow the vehicle and didn't "click" like antilock breaks should. Vehicle was a total loss, windshield and drivers window broke, severe buckling of hood, passenger side pushed back to the tire, frame torn in several areas, duct and lower dash area displaced, SDM was downloaded showing incomplete data, SDM data does not support the amount of damage and know facts. My wife had to be airlifted to trauma cntr with serious injuries, my injuries were put on hold so that I could be with her.

- Shelton, WA, USA

problem #2

May 232005

Avalanche 4WD

  • Manual transmission
  • miles
In the past year, we have had to replace the rear driver side brake pads of vehicle and have also had to replace the caliper as it exploded. The brake pads were changed for the 3rd time on 05/23/05. Luckily, the caliper has not exploded again. The remaining brake pads on the front of the truck and rear passenger side are fine.

- Shreveport, LA, USA

problem #1

Nov 152003

Avalanche

  • Automatic transmission
  • 0 miles
I have not given permission to the dealership service department to start repairs. They told me it was the rear axle or rear end that was damaged beyond repair and must be replaced. I was quoted a repair cost of $2,400 for a used part and $3,000 for a new part. This truck has around 42,000 miles and was purchased June 1, 2003. I have had multiple problems ranging from replacement of cd's to a door window motor problem. I inquired/complained about a noise in the rear end at around 25,000 miles prior to the breakdown. However, they could not find the problem. The tailgate would fall open when locked occasionally, but this was adjusted after taking it back for repair. I have also replaced one hub assembly on the front of the truck at a cost of $250. There is an oil usage problem that requires an additional quart to be added between changes. I personally think that this truck is a lemon and needs to be researched to discern if it has had some previous mechanical problems. Although it was purchased new there is a possibility that it could have had some malfunctions before it was delivered. I misplaced my receipts, and I'm not sure that the service department will give me another copy. However, I will search for them as verification that I took the truck in on several occasions for various and sundry complaints.

- Jackson, MS, USA

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