This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has rusted brake rotor. Problems with frame and suspension system components the frame and suspension rusted to the point of metal fatigue especially at the points of weld that hold the suspension to the frame. The rotors were tore up and the pads were ground down.
1. brakes-again..pushed on the brakes and pedal went to the floor 2. noise still coming from suspension 3. can smell oil burning returned vehicle to university motors they checked brakes and told me no correction was needed....suspension noise was told that was just how the vehicle sounded, I could feel the vibration on the floor... oil smell--they tightened the oil filter.
At 8000 miles, we brought our truck in for squeaking and grinding brakes. The right rear brake was metal to metal, the caliper boots were cracked and torn, the left side was almost metal to metal and the right rotor was worn down. We went to the dealership and complained. Stewart dealership in colma, ca inspected it, agreed that it was under our extended warranty. Less than 8000 miles later we brought in our Avalanche & the rear brakes & emergency brake was metal to metal and the front brakes are 50%. we took the truck back to stewart who did a 28 point inspection. When we got the inspection paperwork back, it said the rear brakes were metal to metal, the front brakes were 4/32 and the emergency brake was inspected and ok.. the emergency brake is gone and they said it didn't require attention!! they said its from regular wear and tear and not covered under warranty. We decided to take the truck to ellis brooks Chevrolet in sf. They said that the rear brakes & emergency brake was metal to metal. They said this was normal wear and tear and not covered under warranty.
- San Francisco, CA, USA
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The braking system on my 2002 Chevrolet Avalanche seemed inadequate. I have now found that only the rear brakes on the vehicle were working. In addition, the emergency brake has apparently never worked correctly. The vehicle is fairly new and only has about 28K miles on it.
Similar to complaint ODI 766153. This occurred, twice this year, initially 1/10/03, brakes drums and rotors in rear were severely worn. 2nd date shown below. Outside rim also became brown and corroded. Dealer repaired and replaced due to 3/36 warranty.
The vehicle was involved in a rollover accident in which the vehicle rolled over three times yet neither air bag deployed. The dealer was notified. The consumer's wife applied the brakes but nothing happened, and steered to the right of the road to avoid hitting other vehicles. Scc
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- Woodbridge, VA, USA