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3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,585 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche brakes problems

brakes problem

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2002 Chevrolet Avalanche Owner Comments

problem #1

Oct 112003

Avalanche

  • Automatic transmission
  • 35,585 miles

A D V E R T I S E M E N T S

I own a 2002 Chevy Avalanche that II am the second owner. There is less than 36,000 miles on the vehicle while we traveling we notice the brakes squealing. Before we could make it home we had metal to metal and had to use are trailer brakes to help stop us. We have three children and had to travel two hours on a Sunday home unsafe. We immediately took it to a brake specialist and they informed us that we would need 4 new rotors. The serviceman stated that the caliper had a problem and it burn the brake pads completely off the rotors and the rotors were junk. He also stated this is a know problem and we were not the first. The rotors were peeling. When I contacted our GMC dealer they had a GMC rep. Look at our rotors. The representative said they could not do anything about it, that the brakes are wearable and not covered under the warranty. Maybe if we were the 1st owner they might been able to help us. The dealer stated this might of been a safety issue. The GMC rep said they should of had it towed. Our dealer did state they are having a lot of problems with the rotors and calipers and Ford, Jeep, Chrysler were also. We had to had to spend over $800 to get our vehicle safe. We drive our children to day care and want to be safe. I am very upset. We had to drive over two hours to get home and had to use our trailer brakes to help stop us... I am sure we will need to be replacing those brakes problem soon because of this. I feel this should have been covered under our warranty. I have never been told or even heard of anyone not covering us because we were not the original owners. Why would the dealers sell vehicles state that it is still under warranty until 3 years or 36,000 miles. Please investigate.

- Indiana, PA, USA

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