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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
60,786 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Avalanche seat belts / air bags problems

seat belts / air bags problem

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2007 Chevrolet Avalanche Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #19

Jul 192012


  • 50,000 miles


My dashboard has two large cracks around the passenger and drivers side airbags....I see this is a big problem for many people so I'm not quite sure why they are not looking into it!

- Walla Walla , WA, USA

problem #18

May 272014


  • 95,000 miles
My air bag light on the dash light up and I brought it in to kolor Chevy in duluth, mn.. they told me that they had received a letter on the problem and wanted to charge me between $200 and$ 300. I told them that I thought the air bags were a requirement by law to be in working order. They told me the bags may not work and wouldn't fix them with out payment as there is no recall however they were aware of the problem. Can you check this for me?? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cloquet, MN, USA

problem #17

Feb 012011

Avalanche 8-cyl

  • 55,000 miles
Well known issue that the dash cracks around the airbags, if the airbags do deploy, this can send deadly sharp plastic pieces flying because the dash plastic is so brittle. Huge safety issue. Very common on these year model Tahoe, Suburban and Avalanche but GM will not correct.

- Sherman, TX, USA

problem #16

Apr 132013

Avalanche 8-cyl

  • 84,000 miles


Driving on a normal paved road I heard two fairly loud "pop" sounds. Stopped and pulled over to see if I could find source of the sounds. Nothing had fallen, no windows broken, but noticed 2 cracks on upper dashboard where the passenger airbag resides. Pressed on that area and was able to see the dash had completely cracked apart and was "flopping". proceeded to drive and in next mile another "pop" sound occurred, this time it was an even larger crack on the left side of the dash near the instrument panel, and the entire top portion of the dash drivers side to passenger side was now bouncing up and down by about 1-2inches. I fear if the drivers A-pillar side airbag or the passenger main airbag are deployed, that fragments and large pieces of the hard dash plastic can be thrown at high-speed to people in the cabin...this is not acceptable as a safety concern. I attempted a resolution thru GM, who wanted almost $1000 to do the repair, even though the acknowledge its a common problem, they do not seem willing to come to a common resolution. More info can be found at the following links:,121036.0.htm

- Peoria, AZ, USA

problem #15

Jun 132012

Avalanche 8-cyl

  • 68,000 miles
My dash is cracked right at the top left of my passenger airbag. My dash is also cracked on the left side of the dash near steering column. The are hundreds of online forms with the same issues with the same vehicle all you have to do is type in Avalanche dash board cracks in a search engine. My big issue is I can not get any Chevy dealer to tell me the crack will not affect the deployment of the airbag. This a big safety concern if I get in a accident.

- Kannapolis, NC, USA

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problem #14

Jul 032013

Avalanche 8-cyl

  • 120,000 miles
My airbag light keeps coming on at various times. I heard that Chevrolet had a recall on some pickups. I hope the Avalanche is included. Thanks!

- Bastrop, TX, USA

problem #13

Dec 012012

Avalanche 8-cyl

  • 60,000 miles


The dashboard on my Avalanche has developed a fairly significant crack right next to the passenger side airbag. The crack starts from towards the windshield side and leads up to and terminates at the crevice where the airbag is located. This in my opinion jeopardizes the integrity of the airbag. The concerns are that (a) the airbag may not deploy in the intended direction (B) may get ruptured due to making contact with the sharp edges of the crack or (C) may deploy unintentionally due to the weakness of the material holding it in place. This is a safety issue and GM needs to address it as such.

- San Jose, CA, USA

problem #12

Feb 282009


  • 9,600 miles
The interior door handles on my 2007 Chevy Avalanche ltz have peeled and become razor sharp. Opening the door under normal characteristics has caused a slice, or paper cut type of wound to my hand"?truck failed to start due to dead battery after sitting for less than 24 hrs. This vehicle starts immediately after being jumped. It has occurred 3-4 times?replaced both alt and now a new battery"..cracked dash above driver & passenger airbag. Potential safety issue when airbag is deployed.

- Richmond, VA, USA

problem #11

May 012012


  • 72,000 miles
Around the May 2012 timeframe I had to take my 2007 Chevrolet Avalanche in to a local dealership for service to the cracked dashboard near the passenger side air bag. The dealership agreed that this was a defective issue through out a number of other GM models. The dealership agreed to replace the dashboard at no charge. This week on 9 December 2013 I noticed another crack in the new dashboard. Just slightly over a year this has happened again but this time in a new location. This crack is on the drivers side near the front of the windshield near the VIN number plate to the base of the instrument cluster. This crack in the past two days is opening more and more everyday. On 10 December the crack has now formed a "V" shape and has split to towards the drivers door. I took the vehicle in today and the dealership, the same dealership that replaced the dashboard the first time, said no and that they could no longer help me and recommended to me that I just get a "cover" to not see it and bother me. I paid nearly $40,000 for the truck and keep very good care of it. I feel that these cracks are a safety concern that should be addressed and fixed. The dealerships around the country have acknowledged that this is an issue and they will no longer help. Other owners like me are having this issue and we need help to get our vehicles fixed. Please help all of us in getting this issue fixed as soon as possible.

- Navarre, FL, USA

problem #10

Nov 212013

Avalanche 8-cyl

  • miles
I was involved in motor vehicle accident on the date of Nov 21,2013. I was pulling out of a parking lot, I was hit by an on coming mid sized SUV traveling at a high rate of speed. The crash caused a large amount of damage to the SUV as well as a large amount of damage to my 2007 Avalanche. The impact hit my front drivers corner. My air bags did "not" deploy!!!! there is now a warning light on my dash info center. I got that info from the ins adjuster who called to let me know the truck is going to be repaired. My concern is that why didn't my air bags deploy"?? I have been doing some reading and there seams to be a major issue with GM's Avalanche models and air bag issues. It is well documented on several web site threw out the internet. I even found some info on service notices posted by GM to dealers. If GM knows this is a safety issue why has there not been a national recall? I was involved in a major accident and did not have the added benefit of the safety devices that are supposed to save my life I paid for that added safety in the high purchase price of my truck. Why didn't they work like they are intended to???? thank the lord it was just me in the truck!! god forbid had my family been in the truck with me, I can't imagine the out come!!! something needs to be done, there is clearly a safety issue with these systems. GM knows there is a problem but has done nothing to solve it. What will it take??? a death??" I certainly hope not!!!! I suffered some injuries, none internal but I am still recovering, I wonder if they would have been minimized had my air bags worked like they should have! I am thankful that I'm still here for my family and that none of them were with me in the truck during this accident. Please address this issue before some one looses their life or that of a loved one! GM needs to fix this asap! please!!!

- Penfield, NY, USA

problem #9

Jun 112013

Avalanche 8-cyl

  • 115,000 miles


GM has a safety issue with dashboards cracking near where the airbag deploys on the passenger side of the vehicles. There is also cracking on the left side of the instrument pod. All cracks are in identical areas of these same model years and newer. This is my second dash board that has to be replaced.

- Loxahatchee, FL, USA

problem #8

Jul 012013

Avalanche 8-cyl

  • 115,000 miles
I heard that Chevrolet is recalling certain pickups because of an air bag issue. My air bag indicator light comes on occasionally. Is this a concern? is my 2007 Chevrolet Avalanche going to be recalled for the defect. Thank you!

- Bastrop, TX, USA

problem #7

Apr 022013

Avalanche 8-cyl

  • 80,000 miles
I am the owner of a 2007 Avalanche where the safety of the vehicle is in question. My wife was sitting stationary at a red light and for some reason both seat belts violently retracted to the point of injuring her and causing damage to passenger seat trim. Also the emergency flashers would not shut off and on-star was called twice. When the vehicle was being driven to the dealer for service check today, both side airbags deployed unexpectedly?my wife had to immediately stop the vehicle within a mile of our home, turn around, and leave it parked. I now have a vehicle that has seat belts that will not retract, side air bags deployed, and service air bag light continually on unable to be driven. Fortunately there were not more serious repercussions due to this vehicles failures. We expect your quick address of this and at no us. Just thankful lives were not lost due to whatever caused this problem.

- Ardmore, TN, USA

problem #6

Dec 302010

Avalanche 8-cyl

  • 70,000 miles
The dash is cracked next to the airbag on passenger side. Manufacturer refuses to fix or replace without the consumer taking responsibility and paying for replacement. This is a one owner vehicle, garage parked, dash-mat since first acquired truck. This seems to be a very widespread problem for GM vehicles of the same make and other similar vehicles. I have a huge safety concern that the airbag upon deployment will be ruptured and become ineffective due to the crack in the dash possibly puncturing the airbag. It is also very evident that this is a manufacturing flaw that GM will not stand up for and take responsibility.

- Tyler, TX, USA

problem #5

Jun 182008

Avalanche 8-cyl

  • 36,000 miles
Cracked dashboard on passenger side where airbag is fitted. Upper lefthand side of airbag. Traction control/stabilitrac system: Service indicator warnings activate, switches from 2 wheel drive to 4 wheel drive high even though selector is in 2wd mode. The first occurrence of this was at 70K miles, then again at 90K. Then again at 97K the transmission was damaged and needed to be replaced. Again at 101K miles the ringgear in the rear axel was destroyed. Rear axel was replaced. Fifth time for those counting, 116K miles service stabilitrac and service traction control warnings, switching from 2wd to 4WD high while moving, while parked, selector in 2wd position with someone at the wheel or cab empty. Evaporative emission control warning. Check engine light on, code comes back to eec. Indicating a leak in the return line. The first time this was replaced at 70K miles, this is the second time. And no it is not the gas cap being loose or needing replaced. The first time there was "water in the connector" (yeah sure).

- Morristown, TN, USA

problem #4

Jun 012011

Avalanche 8-cyl

  • miles
2007 Chevrolet Avalanche. Consumer states both roof side curtain airbags deployed for no reason

- Syracuse, NY, USA

problem #3

Feb 262011


  • 74,000 miles
The contact owns a 2007 Chevrolet Avalanche. The contact was driving 35 mph when the airbags deployed independently. The seat belts became abnormally tight and the hazard lights activated. The driver sustained minor bruising and injuries to the neck and ears from the air bag deployment. The vehicle was towed to the dealer who advised that they would be inspecting the vehicle to determine why the air bags deployed. The manufacturer was contacted but stated they could offer no assistance until they received the results of the inspection from the dealer. The vehicle was not repaired. The failure and current mileage was 74,000.

- Syracuse, NY, USA

problem #2

Jan 212011

Avalanche 4WD 8-cyl

  • 100,000 miles
Service airbag light is on. Unable to fix. Electrical issue.

- Holly Springs , NC, USA

problem #1

Jul 122008


  • 38,000 miles
On Saturday, 07/12/2008, I was driving approximately 45 mph on a paved city road in dry, sunny weather. Without warning or an accident, both side curtain airbags deployed suddenly in my 2007 Chevrolet Avalanche. As advised by onstar and a local Chevrolet service dealer, I took the truck into the Chevrolet dealership for repair on the following Monday morning (07/14/08). On the 1st day of drop-off/damage evaluation and diagnosis, the Chevy dealership advised me that General Motors had agreed to make repairs to my truck and pay my rental vehicle charges. I inquired about what caused the airbag deployment and was told by my service adviser that he did not know and that G.M. had advised him to provide a rental vehicle for me, order repair parts, and send in the damaged parts to G.M.. two days later, the service supervisor contacted me and stated that I have scrapes on my (right-sided) rims/tires and that G.M. is now refusing to cover this repair and that I am to file an insurance claim. This unwarranted airbag deployment could have easily caused a serious or fatal driving injury. I believe that a safety recall board should investigate this immediately. There was no collision and there is no body damage to my vehicle. I have digital pictures that document this.

- Cantonment, FL, USA

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