New to me Camaro. Infotainment System went black but radio still worked through steering wheel controls. Backup camera did not work either, which was my biggest worry. I tried pulling the fuse to reset the module but that didn't work. I disconnected the battery and let it sit for 30 minutes. The system didn't come right back on last night when I started the car, but this morning on my way to work, the system booted up and everything is working again.
I use onstar for directions. I cannot get it without the use of the radio. I had to try and use the GPS on my phone and wound up in a cemetery in a strange town at one in the morning. I contacted the CEO of GM and their office had never heard of such a problem. They said all their dealerships could fix any problem. White's Chevrolet in my town offered to sell me a new radio for 6 or 7 hundred dollars. I need to know of a dealership in NC or VA who is familiar with this problem and can actually fix it. The radio itself is not the problem.
Radio screen black most of the time. Sometimes it pops on and off. Issue also effects the a/c and heater. blinks on and off all the time. Replaced module, still doing it.
When my problem began. I heard a loud popping noise through my Bluetooth while I was on the phone. The radio use to come on and off at its own leisure then went to my air and heating system going on off now neither of them work. I am definitely disappointed by the quality. I took it to the dealership and they say replace the radio but i keep hearing the same problem happening to owner after owner. I have had other cars for years and never had to deal with radio, air and heat not working at the same time. I will never buy another Chevrolet again and would not recommend to anyone else.
Car has 10,180 miles, mostly driven during summer. Started car this morning, radio came on, went to change station, then update the stations, after that it went black. Thought if I turned it off and the car, waited 3 minutes restarted and turned radio back on, that would reboot it....wrong! Drove it to work, when I get home, will try to reboot, as someone suggested by removing battery red wire in trunk and reinstalling.
Our 2013 Camaro's screen went blank. After checking for a solution online, this is what WORKED for us. I went into the trunk and disconnected the battery (I chose the positive/red cable) for at least a minute or so. Apparently this will reset the computer. I reconnected the battery and the display came back to life. Hopefully this works for you. Don't let a dealer tell you that you need a much more costly repair until you try this first.
This is annoying as hell. My car radio display screen went black and now I CANT change screen or even use Bluetooth. I have contacted Desoto Mac Haik Ford representative and waiting for them to notify me as to when and how much I can bring my car in for service. If you and ANYONE knows how I can fix please update this site. I Google my problem and this site pulled up. I noticed this has happened and is common. How do we get this as a recall or how do we fix this, please HELP if you know what the issue is.
My radio screen started turning off a few months ago (over 3 years after this car was purchased) and got worse as time went on. It would turn off and on during the duration of my drives and would even stop the cold air from my AC from working. I took it into the dealer and they said that the whole panel had to be replaced. Thank god we had a extended warranty because they said that the usual price for it is $1,000. We got it for $200. After the panel was replaced the screen was fine for about 2-3 weeks. Then the screen issue started again! Now I have to take the car back to the dealer to see if they can actually fix the issue.
Computer screen went blank and asked about it at my oil change at Hare Chevrolet in Noblesville. They said they would charge approx. $75-100 to diagnose the issue. I passed for the sake of time. After reviewing countless complaints on-line about this issue with Chevy's(same screen in multiple lines) from 2012-2014 it appears to be a software update issue or maybe a fuse. I contacted the Chevy customer care center to see what they said. They were very nice and scheduled for an appointment back at Hare and said they would take care of some or all of the bill and they would follow-up afterwards.
I took it to Hare and they said after 1 to 1.5 hours to have it diagnosed. I told them it was a software issue based from what I have researched and the gentleman said "it could be a lot of things" I told him I needed to get back to work in 1.5 hours and he said they can get it done. After 1.75 hours he calls me and said he thinks it may be a software issue and they would try the update and see if it works and only charge me if it works. Another 30-45 minutes he said it worked and was done. 2.5 hours and $133 later of my life gone for a simple 10 minute software update. Then the Customer Care guy from Chevy called back and said sorry nothing we can do for you, lol. I did not even bring my coupon.
MY ISSUE- Chevy obviously knows that updates are needed to the software- WHY would they not notify me? How about the dealer? They can send me recall, service updates, and countless sales promotional items but they can not let me know about a simple software update. Thank you for letting me vent if you read this far, you may see this on other consumer sites as well.
I got home Sunday night and woke up Monday morning to leave in my car the radio came on but I had a black screen. u can hear the radio on but nothing on the the screen is showing. its been pissing me off cause I can't see to change the radio stations and not about to play my Bluetooth what is going on
I took the car in to get an estimate on repairs and was blown away to find that the entire HVAC control panel had to be replaced. Estimate was just over $1000. I tried to locate part myself only to find out from another dealer that what I would receive would be a refurbished part not new OEM. They send to broken units out to be repaired and then charge you just over $800 for the refurbished unit. MY radio and everything worked but without display rear camera was pretty much useless.. I read online this is a common problem and I am shocked GM has not done anything to correct it. This is my commuter car and the reason for the high miles, but it is very well taken care of and only 2 years old. I decided to go with an after market panel and radio to replace the stock unit and saved about $200 and everything was new not REFURBISHED..
Screen turned black all the sudden. No instructions on owner's manual about this problem. Radio and rear sensors work as they beep when approaching hazards. Simply can't see anything. The touch sensors do work.
A D V E R T I S E M E N T S
New to me Camaro. Infotainment System went black but radio still worked through steering wheel controls. Backup camera did not work either, which was my biggest worry. I tried pulling the fuse to reset the module but that didn't work. I disconnected the battery and let it sit for 30 minutes. The system didn't come right back on last night when I started the car, but this morning on my way to work, the system booted up and everything is working again.
- Jeff M., Madison, WI, US