This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's sister owns a 2013 Chevrolet Camaro. The contact stated while driving 45 MPH, the vehicle stalled and lost electrical power. The check engine warning light illuminated and the "Engine Reduce Power" and -€œIgnition Switch Failure" messages were displayed. The contact veered to the side of the road. The contact was able to restart the vehicle after several attempts however, the vehicle would not run smoothly while driving. The contact stated that the failure had been reoccurring while driving and while stopped at the traffic light. The vehicle was taken to an independent mechanic several times where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19E064000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 97,300.
I have contacted the dealer at 1575 86th street in brooklyn, NY in regards to the letter I received for the recall of Chevrolet Camaro vehicles, 2013 model years. The recall is for the ignition key that can cause serious injury or fatality. I have contacted them numerous times and we are yet to even hear back from them. This is a huge liability to anyone driving this car. The GM safety recall number is 14294. When I called in October they said only 2 weeks to order the replacement and schedule the appointment. I called again in November and they still did not have the replacement part and placed another order. Now it is more than a month later and I still do not head back from them. I called today and they are giving me the run around and suggested they will call me back. I purchased my car at this dealership and I feel this was a huge mistake. Please assist in this matter. I am tall and big, my legs come close to the ignition. I do not feel safe. It is unacceptable to wait over a month to hear back from the dealer in a matter so serious.
A D V E R T I S E M E N T S
- Crawfordville, FL, USA