Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
38,846 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze brakes problems

brakes problem

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2011 Chevrolet Cruze Owner Comments (Page 1 of 3)

problem #44

Jan 192016

Cruze

  • miles

A D V E R T I S E M E N T S

Takata recall'' a whole burn into my air condensor causing my fluids to leak out and causing a bad smell

- Tuscaloosa, AL, USA

problem #43

Sep 092014

Cruze

  • 37,000 miles
The contact owns a 2011 Chevrolet Cruze. While driving 40 mph and coming to a stop or when the vehicle was in reverse and depressing the brake pedal, the brakes failed to stop the vehicle. The vehicle was taken to a dealer where the brakes were replaced; however, the failure recurred three times. In addition, the vehicle was taken to an independent mechanic where it was diagnosed that the brake vacuum and pump failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.

- Winchester, VA, USA

problem #42

Jul 042016

Cruze

  • 35,000 miles
The contact owns a 2011 Chevrolet Cruze. While driving 25 mph, the brake pedal was depressed, but the vehicle accelerated independently. As a result, the contact crashed into a fence. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to an independent mechanic after the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

- Manassas, VA, USA

problem #41

Jun 292016

Cruze

  • 73,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Cruze. While driving 15 mph, the brake pedal traveled to the floorboard when depressed and the vehicle would not stop. The contact was able to stop the vehicle after continually depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The VIN was not provided. The failure mileage was 73,000.

- Bloxom, VA, USA

problem #40

May 152011

Cruze

  • 15 miles
When at a stop and when I go to take off car rolls backward. This car has a automatic trans, but act like a stick trans, I bought this car new off lot. And first brakes keep locking up like something is in it. But if I roll backward it disengages. I've taken it to the dealer a couple of times due to this issue and they also heard it but never could find anything. I really like this car but it falling apart from day one.. I keep it serviced like I am suppose to.

- La Porte, IN, USA

problem #39

Apr 182016

Cruze

  • 50,072 miles
The vehicle has no open recalls, and the recall addressing the brake pressure, (micro switch problem) has been completed. On occasions including this morning, when the vehicle sits overnight, there seems to be a loss of brake pressure, that is you can press the brake pedal all the way down with significant pressure, and the vehicle barely stops. I first noticed it backing out of the driveway, and coming to the first stop sign at the end of our side street. Once the vehicle has been running for a short period of time, and after at least one attempted stop, the pressure goes to normal. Now that I am aware of the potential of this happening, I noticed even with the car is stationary before backing out, the brake pressure is low. Researching the problem it seems like I am not the only one having this experience.

- South Padre Island, TX, USA

problem #38

Jan 012016

Cruze

  • 100,000 miles

A D V E R T I S E M E N T S

The brake is hard to push down, but if you tap it again it will work. It does not do this at low speed.

- Brinkley, AR, USA

problem #37

Dec 282015

Cruze

  • 21,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that while the driver was driving at 35 mph, the brake pedal was depressed and failed to release to the normal position. The vehicle was taken to a dealer where it was diagnosed that the master cylinder push rod needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 21,000.

- Pittsburgh, PA, USA

problem #36

May 012015

Cruze

  • 50,000 miles
The check engine light came on in the vehicle. I took it to the dealership where it was purchased to get it inspected and have the code read. They said that the code was due to the brake pedal position sensor and it needed to be repaired for approximately $500. The vehicle was just barely out of warranty when this problem occurred. Many times, with the engine running and in the idle state with the brake down, the engine will lurch forward as if it had a jolt of energy. This happens intermittently and on different elevations and locations while the car is stopped. It worries me that the car will lurch forward while stopped and hit the car in front of me, which is why it is a safety concern. I feel as thought the manufacturer should be responsible for the costs to repair this brake sensor and it should be considered a recall on the vehicle. I have read of many other customers with the same issue on the vehicle model and year.

- Cockeysville, MD, USA

problem #35

Jul 062015

Cruze

  • 4,136 miles
The contact owns a 2011 Chevrolet Cruze. While attempting to engage the brake pedal, the brakes failed to respond and extended to the floorboard several times. The vehicle was taken to the dealer, who was not able to replicate or diagnose the failure. The contact had to pump the brakes to get the brake pedal to respond. The vehicle was towed to the dealer, who replaced the brake booster vacuum pipe. The vehicle was not included in NHTSA campaign number: 13V360000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 4,136. Updated 09/10/15

- Kettering, OH, USA

problem #34

Jun 202015

Cruze

  • 61,400 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Cruze. Shortly after starting the engine and depressing the brake pedal, the brakes malfunctioned. The pedal felt soft and would not activate to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the electronic vacuum pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 13V36000 (service brakes). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 61,400.

- Houston, TX, USA

problem #33

Mar 032014

Cruze

  • 60,000 miles
The contact owns a 2011 Chevrolet Cruze. While operating the vehicle, the power assist brakes intermittently malfunctioned and caused an increase in stopping distance. A recall notice for NHTSA campaign number: 13V360000 (service brakes) was received in October of 2014 and the vehicle was repaired in April of 2015, but the failure continued to occur intermittently. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was not notified. The failure mileage was 60,000.

- Pradue, OK, USA

problem #32

Mar 172015

Cruze

  • 89,000 miles
Traveling behind passenger car; car in front applied brakes. I applied my brakes but car did not stop. Struck back of vehicle.

- Dallas, GA, USA

problem #31

Apr 302014

Cruze 4-cyl

  • 97,566 miles
The recall (GM recall # 12213) was performed on April 30, 2014. Since this date, the brakes come on no matter what speed you're going. All of the brake lights come on, even when foot is on the accelerator and the car will slowly start to slow down. It also causes the cruise control to disengage and the car to slow down. Safety notice #14417 coolant levels low I have taken my Cruze in to the dealership on the following dates: 8/14/2013, 4/30/2014, 5/6/2014, and 11/7/2014. Each time I was told the car was fine. I am adding a half a gallon of anti-freeze every 2-3 weeks. The service report from 4/30/2014 says they found a faulty pump leaking out coolant and it was replaced. Then why is coolant still leaking? last, but certainly not least, check engine light, code PO240. The dealership keeps telling me it is the catalytic converter and it is not. There is no loss of power and no rotting egg smell. So instead of changing parts under warranty that come up with the code, they checked 2 items for the 4 time each (which have been fixed) and they checked the parts I changed myself but they never changed the O2 sensors which are the probable issue. They reset the code to see if the light came back on. It did. When I returned 6 days later, my warranty mileage was past by 677 miles and instead of calling it a continuation from the previous visit where the problem was diagnosed, they started a new work order and immediately wanted to change the catalytic converter. I had on-star at the time. Diagnostics of March 2014 showed no issues. After the work done in April 2014, the diagnostic came back with an issue with the exhaust system (code PO240). I have heard what people have said about this dealership but I rarely listen to gossip. Apparently, it's all true. They just want to fix the expensive parts and will make them break down so you bring it back.

- Ticonderoga, NY, USA

problem #30

Jun 182013

Cruze

  • 40,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at 65 mph, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the contact stated that the brake pedal failed to respond making it difficult to stop the vehicle. The service stability track warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the yaw rate sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000. The VIN was unavailable.

- Louisville, TN, USA

problem #29

Jan 112015

Cruze 4-cyl

  • 69,900 miles
Three weeks ago, I started hearing a noise from the back left tire. Two days ago the esp and traction light went on as well as the brake fluid light. Everything just started hitting at the same time. I think the car is rigged to have everything go bad once the warranty period is up. Would like to know if this is covered since so many people are having problems with it. I can't afford to fix it but this is my only means of transportation.

- Statesboro, GA, USA

problem #28

Nov 182013

Cruze 4-cyl

  • 75,000 miles
Brake peddle becomes very hard in forward or reverse and will stop the car.

- Walnut Creek, CA, USA

problem #27

Aug 082014

Cruze 4-cyl

  • 36,000 miles
I had noticed that my brakes were soft when stopping prior to this incident but had no success in determining the cause. Two times now, I was backing out of a parking spot and the car would not stop for at least 3-5 seconds after I applied complete pressure to the brakes. Fortunately, I had plenty of room behind me and there was no oncoming traffic either time. The brakes are still soft on stopping while in drive.

- Canyon Lake, TX, USA

problem #26

Nov 062013

Cruze

  • 55,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that the brakes failed intermittently and a leak was noticed underneath the vehicle. The vehicle was repaired according to NHTSA campaign number: 13V360000 (service brakes, hydraulic). The dealer replaced the vacuum leak, cam shaft cover, and valve cover, but the failure recurred. The service brakes warning indicator illuminated and the vehicle was taken back to the dealer. The mechanic stated that the valve cover and PCV hose needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 55,000.

- Columbus, OH, USA

problem #25

Mar 102014

Cruze

  • 60,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that while reversing, the brakes failed. The contact also stated that the brake pedal was depressed and the brakes failed to respond. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in NHTSA campaign id number: 13V60000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

- Spring Field , MO, USA

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