Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
23,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze brakes problems

brakes problem

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2011 Chevrolet Cruze Owner Comments

problem #9

Jun 192013

Cruze 4-cyl

  • miles

A D V E R T I S E M E N T S

2011 Chevrolet Cruze. Consumer writes in regards to brakes malfunction. On June 19, 2013, the consumer was involved in an accident. While approaching an intersection, the vehicle ahead of him stopped suddenly and when applied his brakes, the vehicle did not stop at the proper distance and he rear ended the other vehicle. The consumer received a recall notice in October 2013 and again in may of 2014. The consumer believed the accident, was due to the recall. He no longer owns the vehicle, because it was a lease.

- Delran, NJ, USA

problem #8

May 022013

Cruze 4-cyl

  • 20,033 miles
I had come from a red light that turned green, and as I approached the next red light, it had turned green before I got there. I was coasting in slowly as the vehicles that were already waiting at that light were starting to move forward. Though the light was green, the vehicle in front of me had stopped right as he got to the intersection - he was proactive in stopping for an ambulance that was leaving the station at the corner (it was not on the street yet and no sirens.) I went to slow down before realizing he was actually stopped (at that moment, was unaware of an ambulance.) when I realized he was actually stopped, I still had plenty of time to stop the distance I was from his car ahead of me, but my car would not stop! the car slowed down significantly, however, it would not stop. It just kept rolling forward at a very slow pace. I remember pressing the brake harder, and the ABS kicked in, and I heard the "crunch" sound 3 times, even though the ground was dry, at the time I did not know why, I thought something was wrong with the ABS, but the car never stopped. All I could do was watch in very slow motion as my car continued to pull forward and I eventually drifted into the rear of the car in front of me. It was a very slow-moving incident but I felt totally helpless as the car continued to roll. There was no damage to his vehicle, only to mine. I was upset bc I kept replaying the incident in my mind: Why didn't my car stop" why did it feel like it was being pulled forward" I had my car repaired and found nothing wrong with the brakes or tires or fluid. A few months later, I rec'd the 12213 electric vacuum pump and found the description matched my experience. I want Chevrolet to refund me and my insurance company and clear this accident as my fault. I am also making a complaint to Chevrolet.

- Elkridge, MD, USA

problem #7

Jan 012013

Cruze 4-cyl

  • 16,000 miles
There is knocking noise in the rear of the vehicle. A letter from Chevy states that they know there is a problem but they don't know how to fix it. #pic5726 the car has been in the shop 4 times for this starting at about 16,000 miles. I have only had the car for 1.5 months. Taking the car back to shop on 1/17/2013 for the heater and a grinding noise when pushing the gas pedal down.

- Maryville, , TN, USA

problem #6

Mar 242012

Cruze

  • 24,835 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Cruze. While driving approximately 10 mph, the contact depressed the brake pedal but the vehicle would not respond and the brake pedal fell to the floorboard abnormally. The contact used the emergency brake in order to stop the vehicle. The vehicle was taken to the dealer for diagnostics where the technician advised that the booster kit, retainer, cylinder kit and the valve kit would have to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer for diagnostic testing where the technicians were unable to diagnose the failure. The vehicle was not further repaired. The approximate failure mileage was 24,835.

- Covina, CA, USA

problem #5

Oct 292011

Cruze 4-cyl

  • miles
Vehicle was in the park position, when the key was turned in the off position the car started to roll backward down a hill dragging my child with it.

- Tuscaloosa, AL, USA

problem #4

Dec 152010

Cruze

  • 1,500 miles
I have an lt Cruze model 2011. The brake pedal feels soft (as if the brake fluid has some air in it) causing the car not to respond normally to brakes and it very evident is the slower speeds. The problem started after about 2000 km from use. I have a friend (who owns another Cruze) and was driving my car and commented that the brakes feels "weared"! I complained during both the 5000 and 10000 km service but nothing was found wrong as they claimed. Now I have to concentrate very much during traffic speeds to not make an accident!!! this is a constant attitude of my car and I do not know what to do? P.S: there was another problem of a very strange and loud noise during braking while moving backward, but this was repaired by changing the calipers of rear brakes.

- Cairo, 00, USA

problem #3

Mar 012011

Cruze

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Cruze. The contact stated the transmission was reprogrammed, but the failure was not corrected when the vehicle lost power while accelerating at any speed. The brake pedal extended to the floor when the brakes were applied. The vehicle moved backwards while the brake was depressed causing the contact to crash into a vehicle. The vehicle was taken back to the dealer who did not replace any parts and advised the contact how the vehicle was designed. The failure mileage was 150,000 and the current mileage was 752,000.

- Austin , TX, USA

problem #2

Mar 052011

Cruze 4-cyl

  • Automatic transmission
  • 3,000 miles
The contact owns a 2011 Chevrolet Cruze. While the contact was driving approximately 15 mph the brake pedal became spongy upon application, followed by an extensive delayed response. The failure occurred several times. The vehicle was taken to an authorized dealer for inspection; however, they stated that the brakes functioned normally as designed by the manufacturer. The failure mileage was approximately 3,000. Updated 06/24/11

- Livonia , MI, USA

problem #1

Mar 312011

Cruze 4-cyl

  • 45 miles
We purchased and took possession of a new 2011, Chevy Cruze on wed., March 30th. First new car in 11 years and we were thrilled. Thrus., March 31th, my husband almost rammed thru the store front of a shop.....stopping inches before the main entrance......fri., April 1st, we went thru a stop sign into the middle of an intersection and on April 2nd I had a car full of women coming home from a luncheon. Luckily, I pulled off the road to adjust the temperature because it was too warm. I was only doing about 20 mph and stepped on they brake to find I was also stepping on the gas pedal, just my husband had done the other 2 times. I was lucky I was able to shove it park. Trust me, we R taking the car back to the dealer Monday, April 4th and do not know what the response will be. In the mean time, we R afraid to drive the car. Have there been any other complaints on this type of vehicle. I would feel awful if anyone gets hurt or injured because I have not brought to everyone's attention"????"

- Cuba, MO, USA

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