Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: In many ways, the 2012 Cruze continues the legacy of its predecessor. It's a legacy of sluggish transmissions and coolant leaks, but it's still a legacy.

To be fair, the number of complaints about the cooling system are way down versus the 2011 model which led to a class-action lawsuit.

On the flip-side, there's more concerns about brake problems.

However, there were far more Cruze vehicles sold for the 2012 model year so we'll give it our "Beware of this Clunker" badge rather than the "Avoid Like the Plague."

10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
45,468 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Cruze miscellaneous problems

miscellaneous problem

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2012 Chevrolet Cruze Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

May 292013

Cruze

  • 14,000 miles

A D V E R T I S E M E N T S

Driving back home car started to jerk and all lights on dash began to flicker. Pulled over and within a minute car started to smoke from under the hood then behind dash. State trooper pulled behind me and assisted see what was the trouble. Lifted up the hood and saw engine was on fire at the rear of engine. Trooper began to help remove personal items but car was in flames very quickly from around rear of engine. Contacted the Chevy dealer in Virginia beach from which the Cruze was purchase. Never got a return call. Contacted their finance manager once a week. No reply. Contacted main manager left message. Again no reply. The only call I got from Chevy was their GM financial where the loan is.. they wanted the payoff quick and very little assistance in helping to get info on what to do next.. would have left it alone but son is in navy and needs a car. The only help we got was from the troopers that refer us to this site. Also saw that the cruse is having problems with engine fires and dash fires. Want something done before someone gets hurt from this. My son recognized a problem and pulled over. Someone else might not be so lucky.

- Keansburg, NJ, USA

problem #5

May 292013

Cruze

  • 14,000 miles
Driving back home car started to jerk and all lights on dash began to flicker. Pulled over and within a minute car started to smoke from under the hood then behind dash. State trooper pulled behind me and assisted see what was the trouble. Lifted up the hood and saw engine was on fire at the rear of engine. Trooper began to help remove personal items but car was in flames very quickly from around rear of engine. Contacted the Chevy dealer in Virginia beach from which the Cruze was purchase. Never got a return call. Contacted their finance manager once a week. No reply. Contacted main manager left message. Again no reply. The only call I got from Chevy was their GM financial where the loan is.. they wanted the payoff quick and very little assistance in helping to get info on what to do next.. would have left it alone but son is in navy and needs a car. The only help we got was from the troopers that refer us to this site. Also saw that the cruse is having problems with engine fires and dash fires. Want something done before someone gets hurt from this. My son recognized a problem and pulled over. Someone else might not be so lucky.

- Keansburg, NJ, USA

problem #4

Jan 142013

Cruze

  • 5,000 miles
Squeak in left rear wheel area when braking at and under 20mph. Dealer couldn't find problem.

- Washington, DC, USA

problem #3

Jan 142013

Cruze

  • 5,000 miles

A D V E R T I S E M E N T S

Squeak in left rear wheel area when braking at and under 20mph. Dealer couldn't find problem.

- Washington, DC, USA

problem #2

Jan 142013

Cruze

  • 5,000 miles
Squeak in left rear wheel area when braking at and under 20mph. Dealer couldn't find problem.

- Washington, DC, USA

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problem #1

Jul 282012

Cruze 4-cyl

  • 9 miles
Recall 2012081 was sold a brand new vehicle without this recall being done from chapman Chevrolet 6925 essington ave.philadelphia pa 19153... purchased on sat July 28th 2012.. informed of recall on July 29th by on-star and confirmed by dealership on mon. 7-30-2012 and feel dealership misled me and hid recall in order to complete sale.

- Pennsauken, NJ, USA

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