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10.0

really awful
Crashes / Fires:
41 / 2
Injuries / Deaths:
42 / 0
Average Mileage:
39,402 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Cruze seat belts / air bags problems

seat belts / air bags problem

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2014 Chevrolet Cruze Owner Comments (Page 1 of 4)

problem #62

Feb 012024

Cruze

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Toms River, NJ, USA

problem #61

Jun 012023

Cruze

  • 167,000 miles
The contact owns a 2014 Chevrolet Cruze. The contact stated that the "Service Air Bag" warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was a defect with the air bag system. The dealer and the manufacturer were notified of the failure and confirmed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 167,000.

- Muncie, IN, USA

problem #60

May 222023

Cruze

  • miles
Recall on the airbag but not showing up in the Chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall

- Kennard, TX, USA

problem #59

Mar 112015

Cruze

  • miles

A D V E R T I S E M E N T S

Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.

- Los Angeles, CA, USA

problem #58

Jun 282021

Cruze

  • miles
Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.

- Flowood, MS, USA

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problem #57

Dec 092022

Cruze

  • miles
Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries

- Flowood, MS, USA

problem #56

Dec 092022

Cruze 4-cyl

  • miles

A D V E R T I S E M E N T S

I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her

- Flowood, MS, USA

problem #55

Oct 012022

Cruze

  • 135,000 miles
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers went to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,

- Knoxville, TN, USA

problem #54

Sep 072021

Cruze

  • miles
I was in a collision and zero airbags deployed. I was hit T-bone style at an intersection.

- Phoenix, NY, USA

problem #53

May 212021

Cruze

  • miles
This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.

- Columbia, SC, USA

problem #52

Nov 152020

Cruze

  • 63,887 miles

A D V E R T I S E M E N T S

The contact owned a 2014 Chevrolet Cruze. The contact stated while her sister was driving 55 mph, when another vehicle crashed into the rear driver side and caused her vehicle to spin around, as a result the front of the vehicle hit a wall. The air bags did not deploy. The contact stated no one sustained any injuries or seeked medical attention. A police report was filed. The contact stated they were able to drive to their destination. The contact called local dealer webb Chevy oak lawn (9440 S cicero ave, oak lawn, il 60453) and was made aware of the failure. The insurance adjuster deemed the vehicle was loss.the manufacturer had not been informed of failure. The failure mileage was 63,887.

- Chicago, IL, USA

problem #51

Aug 012020

Cruze

  • miles
The airbag sensor light will come on and turn back off and flash 'service airbag' multiple times. I have also replaced the thermostat in my car twice in the past year and I have to replace it again.

- Klamath Falls, OR, USA

problem #50

May 022020

Cruze 4-cyl

  • 163,517 miles
On the electrical part..my car tries to start it I reported this before and now my airbag lights keep coming on and off.

- Pinegrove, PA, USA

problem #49

Jan 022020

Cruze

  • 78,000 miles
I was driving to work on Jan 2 on a 4 lane road in the rain at 45 mph and my car hydroplaned and hit the guard raid head-on several times. My car was totaled, both front tires came off. My side airbags deployed but the front airbags dinnot deploy. My insurance company said I should report this to you, in looking at the totaled vehicle they felt the front airbags should have deployed.

- Crockett, TX, USA

problem #48

Jul 202019

Cruze

  • 109,000 miles
Stabiltrak warning comes on and makes car run horrible. Had to replace turbo twice now only has 109,000 miles. Airbag light stays on. The car has always ticked bad. Car almost caught fire from a sensor. It melted it in half.

- Longbottom, OH, USA

problem #47

Jul 182019

Cruze

  • 101,000 miles
The contact owned a 2014 Chevrolet Cruze. The contact stated that she crashed into an abandoned vehicle on the highway at 60 mph and severely damaged the rear, lifting it up on a barrier wall. The air bags failed to deploy. A police report was not filed. The vehicle was destroyed. The contact had bruises on her chest, waist, and leg from the seat belt. In addition, there were cuts on her hand. The contact was taken by ambulance for the injuries. The dealer and manufacturer had not been contacted as of yet. The failure mileage was 101,000.

- Otsego, MN, USA

problem #46

May 022019

Cruze

  • miles
All digital electronic messages will spin if you turn key where you would read speed. Manual gauges are not working. Check engine, air bag, stability control system lights all on. Car started for less than 5 seconds and the smell of extreme electrical so bad.. turn off immediately. Lift hood and everything too hot too touch. Can't get help from anyone! they say no recalls. The car is a recall where. I purchased it at, gallas Chevrolet, albuquerque nm told me before this di not drive could be fatal. But will not pay for a tow or diagnostic test. GM financial, my financial company said it should be easy they take the car back send it in. They will credit our note. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bosque, NM, USA

problem #45

May 072019

Cruze

  • 100,000 miles
My boyfriend was in a car accident. We are both on the car, and the airbags didnt go off

- Hayward, CA, USA

problem #44

May 042019

Cruze

  • 60,000 miles
I was hit by a truck driving at least 50mph. His air bags all went off, mine did not. I was at a rolling start to drive, he was on the highway. With the amount of damage done to the car and the force of the accident it is absolutely terrifying that the airbags did not go off to save me from hitting the steering wheel so hard.

- Green Bay, WI, USA

problem #43

Dec 042018

Cruze

  • 186,000 miles
Supplemental inflatable restraints, air bags, never activated/deployed in a side impact accident. Car was totaled. Heading South on a main street, I was T-boned by a car that ran a stop sign. The impact began at the drivers fender/door; ended at the rear bumper.

- Zebulon, NC, USA

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