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10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
19,355 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Cruze steering problems

steering problem

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2014 Chevrolet Cruze Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Apr 242014

Cruze 4-cyl Diesel

  • 5,500 miles

A D V E R T I S E M E N T S

I have 5500 miles on my 2014 Cruze diesel and recently I have noticed a disturbing problem with the steering at highway speeds. There seems to be a "dead" spot in the center of the steering range. It is particularly noticeable when I make a lane change at 65 - 70 mph in traffic. The steering is not tight and precise... it sort of feels sloppy like a high mileage car that has some free play in the steering wheel. It is scary. I have heard that the Chevy Cruze had problems like this in 2012 and earlier. I assumed that they had corrected the problem. I guess they haven't.

- Auburn, MA, USA

problem #4

Nov 042013

Cruze 4-cyl Diesel

  • 3,500 miles
The following issue only occurs once the vehicle has been driven for 15+ miles and is "warmed up". when on a straight road at highway speeds there is an issue with minor corrections to the steering in order to maintain position in the lane. The steering wheel sticks when attempting to make these minor corrections, resulting in additional strength being used in order to move the wheel. The wheel always moves with this additional pressure, but sometimes it results in an overcorrection causing the driver to have to correct in the other direction. I have researched this issue and found hundreds of different Cruze owners complaining about the same problem on various websites, with varying degrees of dealership assistance in attempting to fix this problem. I have an appointment to bring my vehicle into the dealer on February 22nd, but the service representative I spoke with stated there were no technical bulletins or other guidance that he could find regarding this problem. If, as a fairly quick internet search indicates, that there are hundreds, if not perhaps thousands of Cruze drivers with a similar problem, and keeping in mind that steering is probably the second most important auto system superseded only by braking, then perhaps this problem deserves formal review by the NHTSA.

- Winder, GA, USA

problem #3

Feb 142014

Cruze

  • 2,659 miles
At highway speed while going straight for at least a few seconds, the steering wheel will lock up at center position. When attempting to make minor lane corrections, the steering wheel sticks and upon more input force suddenly jerks when power assist returns. This could lead to an accident especially in poor road conditions.

- Middletown, PA, USA

problem #2

Dec 132013

Cruze

  • 5,000 miles
When driving in a straight line at highway speed, the vehicle will not make small steering corrections. When a slight correction is attempted, a "notch" or "hitch" is felt in the steering with increased resistance in the wheel, upon overcoming the "notch" in the steering, the vehicle overcorrects and must be brought back. While the behavior occurs in a variety of temperatures and climate conditions, it seems only to occur once the vehicle has reached operating temperature and remained there for 30-60 minutes or more. The behavior also does not occur in low-speed driving or routes, such as curves, that require constant steering input, but only when small corrections are needed during straight-line highway driving. While the issue poses only a minor risk on dry, open road, it could cause serious damage or injury in tight traffic or poor road conditions such as snow or ice.

- Burt, IA, USA

problem #1

Dec 062013

Cruze 4-cyl Diesel

  • 17,400 miles
While driving at hwy speeds the steering will appear to stick or not respond. It feels as if there is no response from the minor input from the steering wheel. Then you put a little more input in the wheel and the car appears to catch up to the command giving it minor swerving feeling. It seems to be quite common with Cruze. I have found over 100 complaints on one forum about the same issue. Something needs to be done about the possible unsafe condition.

- Mascoutah, IL, USA

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