This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Equinox. The contact stated that while idle, the power steering failed intermittently. The vehicle was taken to a dealer where it was diagnosed that the power steering module needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 67,198.
I own a 2007 Chevrolet Equinox, and since I bought it, I have had several issues with the power steering. The first time, I started the vehicle and the power steering went out briefly. I had to use excessive force to turn the steering wheel. Another time, I was on the highway when the steering wheel got very hard on me, and I couldn't move the steering wheel, extremely hard to turn the wheel. When it happens, I shut the vehicle off and re-started it, sometimes the power steering works and sometimes it doesn't. the tracking control and service stabilitrak warning lights came on since the first time. It had happened intermittently for 3 years. Until I took it to an independent mechanic. The technician diagnosed power steering control module failure. I had to spent a lot of money to fix the problem. Recently, I have had another issue, the key gets stuck. The key will not come out of the ignition when turning off the vehicle. I put the car in park, turn the key off, the engine turns off, but the key will not come out of the ignition. After numerous attempts of jiggling the key and trying to move the steering wheel, I get the key to turn. All this is dangerous and the same time frustrating. Fortunately, I have not been involved in a crash.
The contact owns a 2007 Chevrolet Equinox. When the vehicle was started, the stabilitrack warning indicator illuminated intermittently and the contact had to use excessive force to turn the steering wheel. The dealer stated that the power steering module failed and needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA campaign number: 14E044000 (steering). The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The electronic power steering went out briefly. I managed to get to the side of the road and shut the care off and restarted it and then it seemed to work just fine. It has happened a couple of other times but I was lucky enough to be in a parking lot. I have never seen any recalls on this but I have noticed alot of complaints.
17 yr old daughter driving home from school and power steering failed. Dealer diagnosed problem as a failed power steering module. Cost to replace $730. Seems that with all the complaints and similar recalls on other GM vehicles, GM should issue a recall as this is obviously a known defect and has the potential to result in serious or fatal injury.
- Thorofare, NJ, USA
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The contact owns a 2007 Chevrolet Equinox. When the vehicle was started, the stabilitrack warning light illuminated intermittently. The contact had to use excessive force to turn the steering wheel. The dealer stated that the power steering module failed and needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA campaign number: 14E044000 (steering). The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,554.
The contact owns a 2007 Chevrolet Equinox. While driving approximately 35 mph, the power steering failed. The vehicle was taken to an independent mechanic. The technician diagnosed that the electronic fuel pump failed. The manufacturer was not made aware of the issue. The VIN was not available. The failure mileage was unknown.
I have multiple issues currently and they all seem to be listed on other complaints. 1. the driver side window has completely stopped working. It seems to have become disconnected to the motor as I can hear the motor going up and down within the door. 2. stabilitrak warning and engine light are constantly turning on and off. This has happened on and off over the past year or so but the dealership could not get a reading from the computer. Now it has been on for the past 2 weeks constantly 3. the temperature gauge in the instrument panel does not work. Took it into the dealer and they replaced the thermostat a few days later the gauge went haywire again. It gets worse when I fill up with gas and tends to mirror the gas gauge reading most of the time. 4. the key will not come out of the ignition when turning off the car. This is extremely frustrating. I put the car in park, turn the key off, the engine turns off but the key will not come out of the ignition. Have to turn car back on, put it in and out of park, turn the wheel, back up, drive forward or just sit and wait a few minutes and it comes out. 5. occasionally the electronics go crazy - the turn signals won't work and the radio shuts down. It makes a sound when it does this as well, like a clicking noise but it only lasts for a few seconds and I can't figure out what causes it.
2007 Chevrolet Equinox power steering control module failure. Service stabilitrak light and message appeared, power steering was working when I parked the car. A few hours later, I cranked the car and the power steering was completely non-functional. Extremely hard to turn wheel, could cause crash when vehicle cannot turn correctly. Took to dealership, technician stated the power steering control module (computer) was bad and needed to be replaced.
On 7-7-14, while driving home from the doctors' office, the vehicle slowed down. It was like I was driving on a washboard and was very hard to steer. When I pulled off the road and was backing up to park, it was as though I had no power steering. I turned the ignition switch off for a few seconds, and when I restarted the vehicle, I pressed on the brake pedal and attempted to move the shift lever, it would not move until I pressed the brake pedal as hard as I could. Then the vehicle responded normally. This problem has occurred on several occasions. In June 2014, we took the vehicle to the dealership in an effort to correct the problem. They readjusted the brake pedal switch. I had no problem until 7-7-14. We took the vehicle back to the dealership and they quoted us a cost of over $600 to replace the traction control module because they told us that it was unrelated to the first incident. However, the vehicle was doing the same exact thing as the first time we took it in. After reading other complaints identical to mine, I'm not very comfortable with what I'm being told regarding this problem. I'm the primary driver of this vehicle, since my husband suffered a stroke on 2-18-2013. Too bad you buy a vehicle and do not feel safe driving it. I hope no one is injured or killed before something is done to correct this problem.
When I put my vehicle in park and try to turn off my car, the key gets stuck in the ignition more often than not. I then have to turn it on, back up, pull forward, and turn it off again to see if it will let me take the key out. Sometimes I have to do this 5-6 times!
While driving home my car suddenly became very very hard to steer I could not make right or left turns without extreme difficulty turning the wheel. In fact it felt like the power steering had completely went out in the 2007 Equinox. When I went to the Chevrolet garage they were no help but to tell me they would not do a thing until I paid $89 they would not even say if this was an issue experienced by anyone else in the past or about how much it could even cost if they found something. When I left the car started to act correctly but the stabilitrak service light came off and on again we asked about this at the garage they would not comment on that until we paid $89. As I did not feel safe at all driving the car I remembered another place here in town that handled cars and the rebuilding of most any main featured items from motors to transmissions and went there the auto mechanic took the car for a drive of course the stabilitrak service light did not come on but the steering once again acted up. He immediate informed me that it was the power steering motor and we ordered it and had it installed last week June 20th. The garage had a lot of trouble getting the part because they had to deal with a dealer here in town and they gave them a very hard time. During this wait to get the part and have it installed the steering only acted up during the cold months but once the weather warmed up I did not have a problem and the light issue stopped. With the new motor the car drove well this weekend but now the light has again come on for the stabilitrak service. This is so very annoying as I have no faith in the dealerships here as all they can say we need $89 to even step over to look at it. Believe me when I say I will never buy a Chevy again.
Sometimes when you park the keys will not come out of the ignition. You have to keep starting the vehicle, turning the steering wheel back and forth, or slamming the shifter into park it happens about 12 times per week! also the trac control light will pop on and then heal on its own, stay off as long as a 16 months then go back on for a week or two then back off! weird.
I have owned this vehicle since 2009 and have had multiple issues, recurring frequently. The 2 main concerns are stuck key in ignition and stabilitrack and electrical malfunctions. There is a definite issue with the ignition in these vehicles, not only does my key get stuck, it has also been knocked out when hitting a bump. I own a cobalt too that has been recalled and my Equinox has the same issues with ignition this is dangerous and frustrating!! in addition, my stabilitrack has been serviced twice since I have owned. The electrical system goes crazy and lights up with airbag service, stabilitrack service and ABS brake warnings. I just spent 600 on brakes and rotors and it still lights up. The car has been checked and none of these warnings are accurate. These lights come on and off randomly and have for years. The fuel gauge will rotate backwards. The oil indicator that tracks oil life resets itself at random. I am angry! these issues need addressed. Are we not taken seriously because no one died" there are multiple complaints of the same nature as mine and yet no recall" sad that action is taken only after someone is killed! GM needs to do right by people who spend their hard earned money to purchase these vehicles. I have always been pro Chevy but not anymore. Their customer service and quality sucks.
On two occasions the power steering has gone out while I started my car. Each time this occurred I was unable to steer the vehicle. It was very dangerous to drive as it was very difficult to make right and left hand turns.
Power steering stopped working. It was working fine, I parked went in to school to get daughter came out and it wasn't working. Service stabilitrak light on.
The contact owns a 2007 Chevrolet Equinox. The contact stated that while traveling 15 mph, the traction control light illuminated and immediately after the shocks and the brakes engaged independently. The contact mentioned that the vehicle decelerated and the steering wheel became difficult to maneuver. The manufacturer was made aware of the failure. The failure recurred only once. The vehicle was not repaired. The failure mileage was 86,000 and the current mileage was 86,000. Updated 8/19/14 updated 8/29/2017
My Chevrolet Equinox power steering locked up while backing out of the drive way. GM is recalling certain vehicles with the power steering locking up. It bothers me that certain vehicles are being recalled when others are not with the same problem. I have gone online to find other people that have encountered the same issue with this vehicle. It is very inconvenient to have to come out of pocket to pay for a replacement GM should have taken care of.
A D V E R T I S E M E N T S
- Dry Fork, VA, USA