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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
73,026 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Equinox seat belts / air bags problems

seat belts / air bags problem

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2009 Chevrolet Equinox Owner Comments

problem #13

Jun 032016


  • 125,000 miles


Passenger airbag will turn off while driving and with a passenger in the seat. Service airbag warning displayed in information center. This now occurs even while stationary. Can no longer have a passenger in that seat while driving.

- Las Cruces, NM, USA

problem #12

Jul 032016


  • 142,000 miles
The passenger service air bag light came on. The passenger "on / off" light stays on the off position when a passenger is setting in the seat

- Denton, TX, USA

problem #11

Apr 212015


  • 60,000 miles
The contact owns a 2009 Chevrolet Equinox. The contact stated that the passenger air bag warning light and the service air bag warning light were illuminated. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. The VIN was not available.

- Red Oak, IA, USA

problem #10

Jan 142015


  • 55,000 miles


The passenger airbag seat sensor is faulty and doesn't turn on the passenger air bag when there is an occupant. This is a violation of FMVSS 208.

- Seminary, MS, USA

problem #9

Jun 052015


  • 90,050 miles
Airbag warning light on - took to mechanic yesterday and they found the following "B0074 & B0081 set. Diagnosed and found passenger presence module internally failed". they told me it's a 800+ repair. Called dealer priority cheverolet in chesapeake Virginia and they said to check connections below seat as they sometimes come loose. As an engineer I find it hard to believe that such a vital life saving device would have such an easy single point failure to be so easy to come loose as by simple moving the seat. When you observe the switch module below the seat it is just there dangling! this needs to get rolled up as a recall.

- Chesapeake, VA, USA

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problem #8

May 152015


  • 85,500 miles
The contact owns a 2009 Chevrolet Equinox. The contact stated that when the vehicle was started, there was an error code associated with the onstar system. Onstar ran a diagnostic and discovered that the battery underneath the driver seat that was linked to the onstar system and the air bag system failed. The failure recurred each time the vehicle was restarted. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,500.

- Lenexa, KS, USA

problem #7

Mar 172015

Equinox 6-cyl

  • 68,490 miles


While I was driving the light on my dash told me to check air bags. It would nutmeg off. I took it to rydell Chevrolet and they told me that the "switch" was not working and my air bags were inoperable. They also told me that the repair was not covered and would cost me over $900. In was furious and spoke to Chevrolet customer service. They told me that they would talk to the dealer. They gave me $70 off. I will never purchase another GM product again. I still think that they should have fixed it at no charge because of the mileage on the SUV.

- Northridge, CA, USA

problem #6

Dec 042014

Equinox 6-cyl

  • 98,300 miles
Airbag warning light on - took to dealership yesterday and they found the following "B0074 & B0081 set. Diagnosed and found passenger presence module internally failed". they told me it's a 800+ repair.

- Oakdale, MN, USA

problem #5

Sep 232014


  • 56,000 miles
Service air bag appears everytime I start car. Took it to the dealer and it is going to cost over $700 to get it fixed. They told me the part was over $600. Also I had to fix it because it was illegal to leave it as it was. What I need to know, is there any recall notice that could help me? my husband and I are both retired and on a fixed income. My dealership is bachman bernard Chevrolet in greeneville, tn thank you

- Greenevilole, TN, USA

problem #4

Feb 032014

Equinox 6-cyl

  • 80,000 miles
Air bag passenger light always flashes "passenger airbag off" even when an adult sits on the passenger seat. Dealer said this computer module problem is not covered under recent recalls or warranty and that charge will be about $1000. I think that this should be covered by General Motors. Air bag has never deployed.

- Pleasantville, NY, USA

problem #3

Mar 112014

Equinox 6-cyl

  • 61,000 miles


I had passed out while driving to work due to low blood sugar. The front of my vehicle crashed into a structure at approximately 55/60 mph. None of my airbags ever deployed. I was transported to the hospital.

- Bonner Springs, KS, USA

problem #2

May 032010

Equinox 6-cyl

  • 13,000 miles
Periodically with an adult in the passenger seat the right airbag "off" light will illuminate. The passenger can move and bounce around on the seat without turning the light to "on". this problem has been reported to the dealership on several occasions and each time they have found no problem. The last time was May 25, 2012 after I had taken the auto by the dealership while the "off" light was on and there was an adult in the passenger seat. The "off" light was confirmed by the service manager, but the technicians found no problem with the system. The only suggestion received was a *.pdf document from GM describing what to do when this occurs as follows: 1. turn vehicle off 2. remove any additional material from the seat..... 3. place the seatback in the fully upright position 4. have the person sit upright in the seat, centered on the seat cushion, with legs comfortably extended 5. restart the vehicle and have the person remain in this position for two or three minutes after the on indicator is lit. Not only are the preceding instruction enormous and difficult to perform when in a normal driving scenario, it would seem that the necessity of performing these reset operations indicates a system fault that needs to be resolved, particularly if the air bag is indeed off when the indicator says it is "off". also, the very fact that GM has deemed it necessary to issue these instructions indicate that the problem is known by GM. That being the case it is a safety hazard that needs to be fixed.

- Richmond, TX, USA

problem #1

Feb 212011

Equinox 6-cyl

  • 15,000 miles
Two months after repair of vehicle, granddaughter reported that car veered to right and she could not control the car. She hit a pole and the car suffered severe damage and none of the air bags deployed. She suffered a concussion and bruises. Pictures of interior and exterior are available.

- Anaheim, CA, USA

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