This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At the start of vehicle is fine but once put in gear reverse and go to put back up it cuts off it does this several times before it's ok then while driving it is ok once stop at red light or just stop in traffic it cuts off once it's cuts off the steering wheel locks up and hard to put back in park once it stops the engine light comes on but once car is back on engine light sometimes goes back out I have taken it to several different shops and the told me to contact manufacture because all codes are good
Today 08/9/2019 my wife showed me where she saw smoke coming from under the glove box it did melt the plastic cover, no one will help me with lift gate goes up 1/4 way down, up the all the way down have gotten it 3 times in the head I have told catalano motors about it when I bought it never got fixed.rear window on pass side never worked and light don't go on when you open rear door, manual transmission never worked, no offence but I would rather have my 75 delta 88 I'm just not pleased with the vehicles.miss having my 97 F150 thank you for your time, also the lift gate would go up and down by itself with keys in my hand I really wish I could afford to get new or diff kind of vehicle.
- Gowanda, NY, USA
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The transmission control module (tcm) has failed. When the vehicle is started the check engine light comes on. When the vehicle is put into either "R" or "D" the vehicle lurches, and the "R" or "D" flashes. When this occurs the vehicle is not operable. Pressing the accelerator - the vehicle does not move forward. This condition will also occur during operation of the vehicle without warning. Regardless of travel speed at the time, the vehicle will slam into a low gear. This creates a very serious safety risk. On a wet, snowy, or icy road it would surely cause the operator to loose control and cause an accident. My particular vehicle has less than 38,000 miles. For the transmission control module (tcm) to fail on a vehicle with this few miles is totally unacceptable. For it not to be warrantied is also not acceptable, and a calculated decision on the part of the manufacturer to avoid liability for an issue it is aware of that regards the safe operation of its vehicles. Upon research, there are several other complaints of this same nature on-line. A recall should be issued.
Vehicle will stop while driving, sitting at light, and driveway.. I have to continue putting oil in every other day. Power steering light came on, unable to start my vehicle or roll windows up. Doesn't want to start now.
Airbag deployment system - airbag message came on car was parked and when I turned the car on husband message shows up and will not go away.. for no reason. The front bumper pops out also, for no reason and imthe plastic parts that hold it in place are broken and don't keep the bumper in place. And my car makes a weird rattling noise. And it stopped pick up up speed when I turn my ac on.but I don't know why it won't pick up speed. I didn't know I had a warranty at the time so when I called hey said they warranty had expired and this has been an issue since I bought the car. The ac started going out 2 and a half years after I bought it. The car will randomly jump, it feels like someone hit my vehicle but it will jump jump when I'm waiting at a red light and I think the compressor stopped working
The vehicle turned completely off, could not get key out of ignition and electrical system was totally done. I had to get it towed to repair shop. I paid 1500 to get it back on. R stopped in the middle of highway while driving. Repaired it by changing timing chain and a month layer the electrical system went out again while waiting at a stop light. No warning just turned completely off and had to get it towed again to caar repair shop. I was told that it was probably.tje transmission or engine. Not worth the price of repair because it would probably end up costing more than the car was worth.
The contact owns a 2012 Chevrolet Equinox. While driving approximately 25 mph, the vehicle lost power and the check engine indicator illuminated. The vehicle restarted, but the failure recurred several times. The vehicle was taken to an independent mechanic, but they did not assist. The contact replaced the actuator, but the failure recurred. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 112,000.
Since April 2018 I have been experiencing issues with my vehicle when coming to a slow stop. Initially I thought the issue had to do with my brakes. I have taken the vehicle in to the brake shop three times since April 2018 and they had repeatedly told me the brakes are not the issue. I had my check engine light come on in December 2018 so I took my vehicle into the huber Chevrolet in omaha for an oil change even though it was not due yet for another 3 weeks. I was never told during this visit that my oil was low. On March 7th, 2019 the check engine light came on again so I took it in again the same day even though it wasn't due for an oil change for another 1000 miles. I was told my vehicle was 3 qts low on oil. I was also told of this "special policy". I was asked to bring my vehicle back in after 500 to 700 miles to have the oil consumption tested. I was told my vehicle's "policy" only lasted til May 2019 which is just a couple months away. I was also told that one issue the fast oil consumption caused was issues with the vehicle shaking/rattling when coming to a stop. These are the exact things my vehicle has been experiencing since April 2018. I believe that this huber Chevrolet GM dealer should have notified me during earlier visits about my oil consumption issue. After my oil change today I have learned from the internet of all the issues concerning oil consumption with GM vehicles made between 2010-2017. I am adamant that I never received any letter from GM about this oil consumption problem. I am upset that GM dealers like the one I go to were not obligated to tell owners of these vehicles about the oil consumption issue. I am now in the position of having just til May 2019 of proving my vehicle is experiencing this same oil consumption issue that GM and its dealers have been well aware of.
To whom it may concern, I am emailing you regarding my 2012 Chevy Equinox and a rear main seal issue. I found the below service bulletin regarding special coverage in March of 2015 regarding the issue related to my vehicle. I was not informed of this issue in purchasing my vehicle from team one Chevrolet in charlotte, mi and I have received any assistance from GM. I have basically been told that it is too bad that my vehicle is not part of the associated vins that will actually fall within this coverage. On Monday, January 21st we had exceptionally cold weather in lansing, mi and my rear main seal broke. This was due to default from the pvc, which is stated in this bulletin. Upon reaching out to my local dealership, this issue is not covered. In reading the bulletin, my car is one of the impacted cars; however, my VIN does not match the list of 'impacted' vins. There is no location where the 'impacted" vins are located for public view and I am very disappoint with the way GM is and has handled this issue. How it is possible that a document does not include the vins associated and you have to trust the dealership to tell you if your vehicle qualifies. I am including the special coverage bulletin below, as well as a forum of upset customers who also have this vehicle. Https://GM.oemdtc.com/tsb/sb-10057977-8108.pdf https://www.equinoxforum.net/23-Equinox-general-discussion/15305-rear-main-seal-leak-2.html I hope to see GM make this right in the future and support the safety of their customers. I can say that my family all work for GM and I purposely went with GM for this reason. Unless this is corrected, I will not again. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My 2012 Equinox has about 122,000 miles on it. I bout it in 2012, new. About 3 weeks ago, it frequently began to jerk and almost stall out when in drive and at a stop. I would have to put it in neutral most times to keep it from jerking so hard. It also ran very loudly. Then a few days ago the engine light came on, but then went off after I filled up my gas tank. I took my car to the dealership yesterday and they said my car was low on oil, so I told them that it was due for an oil change and they did. But the also said that I needed to replace my timing chain, which would be about $2000 dollars and they said that my car may be burning oil and if that's the case then I would need to replace timing chain and pistons and the price would be double. I picked my car up yesterday after the oil was changed and the care drove fine. Then, this afternoon while in the car line to pick up my son from school. My car completely stalled out while in drive and at a complete stop. It easily restarted but then stalled out again about 2 minutes late in the line. I was able to make it home after that but I am now concerned for my family's safety when driving a car that stalls out while in drive. I read up on my vehicle and found that there are numerous complaints from others with the same make, model, and year. Something definitely needs to be done about this as GM doesn't seem to care. Thank you.
Briefly, for the last month and a half I have experienced rough idle on start and rough idle & stall with the car losing power and going dead at red lights and in traffic while in drive. I took the car to the auto mechanic and stored codes suggested replacing O2 sensors, the catalytic converter and a tune-up would resolve the issue; I replaced all of the above to the tune of 1400.00; the issue of rough idling, stall & losing power, going dead at the light/ sitting in traffic has not resolved. The 2012 Equinox is not safe to drive; it just keeps stalling and going dead/losing power while in drive. I have spent almost $1400 trying to diagnose and fix this issue since December 1. my car does not have the cel but still idles roughly, stalls and loses power/stops randomly at red lights and in traffic. I have been unable to safely use the 2012 Equinox for approximately three out of the four weeks of December. Out of frustration I googled my experiences with the car and discovered that this apparently is a common issue that was found in the 2011 model (see NHTSA id# 10430919; 10437891; 10499684 & 10413320. Recall#11195 & 12312. Bulletin #PI0562, pi0202A, pip4716 & PI0469). Apparently this issue was not fixed or addressed in subsequent models as I have been unable to locate a service bulletin or recall although my car a 2012 Chevrolet Equinox is having the same issue. The consumer should not have to pay 1,000's of dollars diagnosing and fixing known manufacture defects. Subsequent vehicles made after the issue was found in th 2011 should have been fixed or should be covered under service bulletins & recalls especially since the car idles rough when starting, loses power and cuts off while in drive with your foot on the brake in stop & go highway traffic or at street red lights- this is very unsafe and can result in an unnecessary accident or even god forbid a fatality.
Intake camshaft actuator solenoid valve. I had the oil consumption services completed last October 2017 and this year in October 2018 I had to have the camshaft actuator solenoid valve replaced to which everyone I know with an Equinox that is older than 2016 is having to have this part replaced on their vehicle. I feel that with such a drastic amount of vehicles having this fixed if it wasnt apart of the oil consumption parts to have replaced it should have been because it really appears to be a largely replaced item costing people over $200 to have fixed. This part causes your vehicle when at lower speeds to stall out over and over until it just wont go. It started with a rough idle. Then when accelerating at low speeds the vehicle would stall out. Finally it would stall while I was driving at low speeds.
My Equinox began "bucking" one evening on my way home from work. I have changed the oil regularly (every 5000 miles) and was unaware of any issues with this model having excessive oil consumption problems. I brought to my local mechanic- he informed me that there was actually oil in the tailpipe and that these vehicles were known for having oil consumption issues. I arranged to have the vehicle towed to a Chevrolet dealer- I did not want to drive it as it was a huge safety concern with the engine bucking and possibly stalling in traffic. The Chevrolet dealer had it for the whole week and eventually told me it had "jumped timing". joe the service manager at central Chevrolet in West springfield, MA told me they would have to see if there was further damage - ie to the valves. So the next call I get is from the warranty administrator at the dealer- she tells me I need a new engine and that Chevrolet will cover 30% of the replacement - would I like to have it done" I ask her- well you tell me they will cover 30% but 30% of what" she said that my share would be $ 5100. This was not acceptable- a vehicle with 48,000 miles and the engine needs to be replaced. It sounds like Chevrolet knew of the issue with this engine as evident by the numerous complaints and class action online. Had they notified owners appropriately and had the appropriate warning systems in the vehicles then this would not have happened. This has the potential to be a huge safety concern as people use these vehicles to Transport family members to school, work, etc. If these vehicles run this way and even stall in traffic then there is huge potential for serious injury and/or death. I have tried to speak with General Motors directly, but they have not responded with acceptable remedy. Please help the owners of these vehicles get the appropriate help - and to help keep their families safe.ty
This car has a sealed transmission. And I only drive around town and to and from work. When you go to take off it hesitates and jumps. In first and second gears. I have talked to other Equinox owners and apparently this happens to everyone. I feel like this is a defect. Not every car should have transmissions problems
Excessive oil consumption leads to chugging, dying & blowing codes. You have to check the oil at every fill up or the actuators & the selenoid fail which then retards the timing & tilts the cam shaft. I was driving home when I felt it power down & almost stall out. There are hundreds of complaints via google on this. This is the 3rd time in 14 months that mine has been in the shop. They need to fix the problem not just bandaide it. It has cost me way to much money & this is a road hazard since you never now when it is just going to lose power.
I have only had my car for 3 years and there is only 70,000 miles on the vehicle. I get regular maintenance done as needed from the dealership. When I took my car to a different mechanic to do a transmission flush, I was told that my transmission had a bad leak and that it was leaking all inside the axle etc. The total cost to fix is 3,000 to 4,000 because I need a new transmission. I could tell something was not right when my car would not switch gears smoothly and it started making a winding sound. The car would barely pick up on the highway.
A D V E R T I S E M E N T S
- Blue Springs, MO, USA