This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service airbag lights keeps coming on. Took it to get looked at today. The passenger airbag was bad. It is going to cost $1200 to get new airbag installed. I did some research and found that this is a common problem the 09 HHR. It is not under warranty. Contacted Chevy with no response. The car was never in an accident or even bumped by anything for a airbag to go bad.
The contact owns a 2009 Chevrolet HHR. The contact stated that the brakes malfunctioned, causing the contact to crash into the rear of another vehicle. The air bags failed to deploy. The contact suffered injuries to the chest and both legs. The vehicle was destroyed and a police report was filed at the scene. The manufacturer was not notified. The cause of the failure was not diagnosed. The failure mileage was 51,300. Updated 12/30/14 updated 9/25/2015
The contact owns a 2009 Chevy HHR. While driving approximately 50 mph the two front passenger and driver side air bags deployed and caused the seat belts to malfunction. The failure caused the contact to crash into a snow bank; however, there were no injuries or damage to the vehicle. The failure occurred approximately febraury 19, 2014.. the vehicle was diagnosed by a technician from the manufacturer; however, they were unable to diagnose any failure in the computer. The insurance company stated that when they diagnosed the failure the computer indicated there was a problem within the air bags. The failure mileage was 59,000.
2009 HHR serive airbag has been on and off for years. The car has never been wrecked and now since the light is on all the time, no one will take the car on trarde in for safty reasons..I have contacted GM and they refuse to check the car for free and I dont feel I should have to pay for them to fix another known defect..the car sits unused as we feel its unsafe to drive..there was a recalled issued for many other GM models on 3/18/13 for the same airbag issue but they have done nothing for the people who bought the HHR..there are endless lists of airbag problems in the chatrooms and GM does not care..I guess its cheaper to pay off the victims of their defective cars then recall them and replace the parts..their cost on the parts is pennies on the dollar that they charge the customers..they are killing the tax payers that bailed them out of bankrupcy.. ill be buying a Toyota next time.
The contact own a 2009 Chevrolet HHR. The contact stated that while driving approximately 20 mph, the air bags erroneously deployed without warning. The vehicle was taken to the dealer, who could not diagnose why the failure occurred. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 56,000. Remailed 08/06/2014
- North Branford, CT, USA
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The contact owns a 2009 Chevrolet HHR. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer where the technician diagnosed that the air bag system was malfunctioning. As a result, the air bag assembly needed to be replaced. The contact mentioned that the failure recurred several times. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 700 and the current mileage was 72,000.
2009 Chevy HHR, the air bag light come on and goes off multiple times a day. The passenger seat belt is locked up, I purchased the pos 3 months ago it has not had its first oil change yet. I have heard the wiring is a issue and its all built in Mexico which makes me sleep well. Obviously its a big issue but im sure we don't want to make a big deal of air bags failing at 60,000 miles, lots of online complaints on air bags, if something happens to me in this crap car its been addressed with the gov. Don't buy Hhrs there outsourced junk, matter of fact my 2003 2500hd is a crap pile too, with 90K on the clock, replaced almost everything electrical on it.
The contact owns 2009 Chevrolet HHR. The contact stated that the air bag warning indicator illuminated intermittently. The vehicle was taken to an authorized dealer on three separate occasions. The front passenger's seat inflater harness connectors were cleaned, taped and lubricated each time. The technician informed the contact that the air bags were inoperable whenever the warning light illuminated. The manufacturer was notified of the problem. The approximate failure mileage was 21,297.
The contact owns a 2009 Chevrolet HHR. The contact stated that the air bag light illuminated. The vehicle was taken to a private mechanic where it was found that the air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 56,000. The VIN was not available.
With a chime the repair air bag safety light comes on. This has continued even though repaired twice by Chevy dealerships. First they repaired the roof rail connector. Next incident they replaced the passenger seatbelt. Two years later the light continues to come on and off (with preceding chime) on a daily basis.
For no apparent reason the "service air bag" warning light comes on. Occurs while smoothly traveling at 60 mph on I-70. Cannot get light to go off or reset. Vehicle has never been hit, bumped or jolted. Web posts indicate this is a common HHR problem. GM needs or to make this right.
I also have a 2009 HHR with 47000 miles and the service airbag light is coming on frequently. I plan to take it in to the dealer. This looks like a common problem and should be recalled.
Driving and airbags just blew up and caused me to run into pole. Could not stop, and could not see because of airbags. Car was damaged beyond repaired. I was rushed to the hospital via ambulance. Injury was caused to legs, chest, stomach, back.
This is my 2nd HHR first was great this is horrible. First problem was my locking mechanism on drivers side would not work. After the third time in the dealership they changed out the lock mechanism. Then I started having problems with my window not rolling down and my dash light going out for a period of 2-3 seconds. They fixed the window but could never find out what was going on with the dash. Then my airbag service light started coming on I had to take in twice for this incident. My steering problem started when I took my son in to do his driving test and all of a sudden it became very difficult to turn. We parked the car gave it a few minutes and started driving again, did the test and on the way home it happened again. We have just had to many problems with this vehicle.
I was sitting with the car idle at home and the air bag light came on. I looked it up and it said that the air bag is more than likely defected due to an electrical issue. My concern is that the air bag could go off while I am driving or not go off in an accident.
I was in a car accident on 3/6/13. Before the accident I passed out due to a later found heart condition. I failed to negotiate a left turn due to passing out. I sheared off a street sign, went through a chain link fence, was airborne over a hill and dropped approximately 25 feet. My car was a total loss as determined by my insurance company. My driver side airbag did not deploy. I spoke with GM to file a claim and an investigator went to investigate my car and determined that the airbag should have not deployed. I asked for a copy of the report for my personal records. GM is telling me that they will not release it due to it being GM property. I would like to know how to proceed from here. If more detail and specific dates are needed please feel to request it. I have all of the names and dates as needed.
The service air bag light comes on and goes off intermittently. Dealer ran diagnostic checks and stated "passenger side dash airbag connector needs to be replaced". this vehicle has never had an accident, has never had any work done under the dash or to the air bag restraint system.
The contact owns a 2009 Chevrolet HHR. The contact stated that he applied the brakes and as the vehicle stopped, the roof-mounted air bag deployed inadvertently. The vehicle was not involved in any type of crash. As a result, the contact sustained injuries to her head and neck and was transported to the hospital for treatment. The vehicle was taken to the dealer, who notified the manufacturer, and advised that a representative would be sent to inspect the failure. The failure mileage was 88,000. Updated 2/13/13 the consumer stated GM offered to buy the vehicle back, but by the time she pays off the loan, there would not be enough money to buy another vehicle. Updated 02/14/13
The service airbag keeps coming on. The dealer said that I need a new airbag and they want me to pay for it. I feel that this is a manufacture default.
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- Kent, OH, USA