This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About a year and a half ago my right tail light went out, replaced the bulb. About 9 months after that it went out again, replaced it. About 3 months after that it went out again, replaced it again. About a few months later it went out again, replaced it again. 3 weeks later it went out again, replaced it. One week later it went out again.... I have not replaced it yet because the last time my husband said that the light holder is melting. Each time we replaced the bulb we bought the recommended bulb.
*this an update on file number-# 10672324-2010 Chevrolet HHR-shifter problem on my last filing I stated that we had another recall on our 2010 Chevrolet HHR. Previous recalls were the ignition switch and the power steering system. But I found out that the key getting stuck when the car is in park, is not a official "recall, but it should be! we received a letter warning us of the problem and if it occurred, GM would fix it for free. Well, as I reported, it did happened. My husband parked the car, and we were preparing to go to his doctor"S' appt. & to an evening service & the key got stuck. No power, no nothing, we tried everything. And that thing that the manual said would help us release the key, was not there. So the car, sat there draining the battery. Dr. appt's were missed. And because we both had appt's coming up, we had to rent a car. But to sum it all up. When the toll driver came, he was able to jump the car, and the key came out. After taking the car to the dealer, they could not duplicate the problem. They said that the battery was gone. But it was fine before the key got stuck. They refused to change the shifter. We got a new battery, and are praying that we won't get stranded if it happens again. And we are going to continue to fight for ourselves and for others! no reimbursement for the battery or the rental. We have made our complaints to the management at the dealer & to GM. And one more thing, our first sign of trouble before parking the car, was that the air bag light would not go off. An issue also after the new ignition switch was put in. This is a recall item. But once again, GM cares more about saving a dime. Not lives. Not a safety issue? I can think of few scenario's that say that they are wrong!-thank you, and "be blessed" [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This a recalled 2010 Chevrolet HHR. We had the ignition switch recalled, power steering system recalled, and right after the ignition switch was installed, the keys stop working and we had to get towed. Now, the airbag light came on. And when we went to re-start the car, nothing. The power went totally out, and the key is still stuck in the ignition switch. About a few weeks ago, we got another recall notice from GM that the transmission shifter may not properly transmit an electrical signal properly that will cause the key to stay in a lock position. We are now stranded. And we have to once again get the car towed to the dealer and pay for a rental. And there are still so many recalled cars at the dealer that they are so behind. All of this is going on while GM is showing off their new cars at the detroit auto show. Cars that will probably soon be on another recall list. Enough is enough!! all Chevy HHR owners who have had more the one recall on it, should be allowed to turn the car in without penalty or charge. All car notes should be cancelled!-thank you. And "be blessed"-[xxx] in C/O [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Chevrolet HHR. The contact received a recall notification for NHTSA campaign number: 14V047000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I am getting the runaround from rydell Chevrolet in northridge, ca with regard to this recall. Called shortly after receiving first recall notice to order parts, told no parts available yet. Went in for service in August, ordered the parts for the recall. Called in September because I hadn't heard anything over 3 weeks and was told I didn't need to order parts, they had them and no problem, come in and get repaired. I couldn't come until this month, I called for an appointment to replace the recall parts, appointment tomorrow morning. Received a call today, no parts available for the recall repair will have to order them. Really"?" I have 2 pieces of mail I received Friday, 11/21/14 that say "your ignition switch recall parts are now available" with the info for rydell northridge, ca inviting me to make an appointment now! this is ridiculous!. GM may want to fix these problems but the dealerships sure do not.
- Woodland Hills, CA, USA
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Currently what I am driving my gears are getting stuck and this noise comes out when I drive, also my sensor is defective my lights in my car go off and on, a light saying I have low air on my tires go on. I have taking my car to the tire shop and even changed my tires but that did not work. My accident happen in January 2014 however there is new things that are occurring and I need help with the General Motors to fix my car. When the car was recalled I took it in and they only fixed the ignition switch and power steering I told them about the rest of the issues that I was having such as the transmission and I was told that was not their problem.
I asked for a warranty repair on my airbag. The dealer got the part and sent it back on 7-13-12. They never called, emailed or wrote me a letter. I was never contacted.. recently. GM recalled my keys, I asked about my airbags. For the first time, on 9-12-14, [xxx] was the only service employee who told me the part is not at the dealer and it was sent back 2 years ago and if I wanted it I would have to pay almost $400 for it. I had detrimentally relied on the representations of at least 13 different contacts with service people, over this period of time, with this service department to honor the repair. [xxx] copied the service work order sheet and gave me a copy of it. There was no mention or notation of a phone call ever been made, on it. [xxx] and [xxx], service managers at james martin Chevrolet 6250 woodward ave. Detroit, Michigan 48202, refuse to honor the airbag repair although they are repairing other model airbags daily on a open safety recall from the nstb. General Motors representative [xxx] at 1-866-790-5600 extension [xxx] refuses to honor the repair although he has open recalls on other models for the same issue. Since General Motors has a history of exploding airbags causing crashes and several open recalls on several models, I am certain that this one (2010 HHR) should be added to the list for safety concerns. Also, the running lights have a safety issue too, on almost all models the daytime running lamps and regular lights have the right headlight out. This is not a coincidence, it is a known design defect and all GM products from 2010 forward and should be recalled as the lights cause a safety hazard. In summation, I want the 2010 HHR recalled for their right headlights and their airbags. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Chevrolet HHR. The vehicle stalled while stopped at an intersection. The contact received a recall notification for NHTSA campaign number: 14V171000 (electrical system). The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 71,000.
We've had both inside door handles crumble & break in our hands & the car company wanted almost $400.- to fix them (which I cannot afford). Now I & my passenger have to roll the electric windows down, in order to get out of the car...danger... and no one cares!!! I read where others are having the same problems... what the heck"?" this is not right!!!
We've had both inside door handles crumble & break in our hands & the car company wanted almost $400.- to fix them (which I cannot afford). Now I & my passenger have to roll the electric windows down, in order to get out of the car...danger... and no one cares!!! I read where others are having the same problems... what the heck"?" this is not right!!!
The contact owns a 2010 Chevrolet HHR. The contact stated that the power steering failed intermittently. The power steering, air bag, and service engine sensors were all illuminated and the contact had a difficult time turning the steering wheel. There was a loud clicking noise that was heard each time the steering wheel was turned. The VIN was excluded from NHTSA campaign numbers: 14V153000 (steering) and 14V047000 (air bags, electrical system). The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 150,000. Updated 10/7/14 the vehicle overheated, the engine and air bag light illuminated. The lower control bushing, timing solenoid and camshaft needed to be replaced. Updated 11/25/14 the consumer stated the dealership could not duplicate the power steering failure. The left front head light was replaced 5 times. The catalytic converter and front axle were replaced. The vehicle rolled backwards out of the driveway causing minor damage.
David stanely Chevrolet Oklahoma city was notified in may that we need to take care of the recall notices on the power steering and ignition. They said it would take 6-8 weeks to get the parts. As of the 4th of August they have made no attempt to fix these recalls and we are now being told we have an appointment to have it inspected for parts on Sep 18th. Is this how GM is handling all these recalls?
The contact owns a 2010 Chevrolet HHR. The contact received a recall notice for NHTSA campaign number: 14V171000 (electrical system); however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The manufacturer was notified. The contact had not experienced a failure.
On Sunday, March 31st, 2013, my vehicle was locked in the running position and it was impossible to get my key out of the ignition. The vehicle continued to run until I was able to contact a local car expert who was able to pull the fuel pump fuse to get the engine to stop running. The next day, this same person took the vehicle in to his shop and replaced the "ignition lock cylinder" per a "silent" GM recall. Soon after this incident, I began hearing about a GM recall on the "ignition switch". I was then sent a letter from GM to that effect. The letter also stated that I could be reimbursed for work done if I had repairs made on my own. When I applied for a refund for the labor cost that I incurred, I was notified by the team Chevy of valparaiso, in dealership and told that I would not be compensated for by expenses because the current recall was for the "ignition switch" and not the "lock cylinder". I tried to explain that the other part was also a part of a previous recall; however, the rep refused to acknowledge the issue with the "lock cylinder". after doing some online research, I have found that many people have also experienced this same "locking in the run position issue". for this reason, and the fact that GM is once again slow to acknowledge a dangerous defect in a vehicle with a history of dangerous defects, I am writing to file an official complaint. At this point, I do not feel safe in my vehicle. I currently have two recalls out on my car and have already replaced by power steering assist motor after it failed on a busy highway in the middle of a left hand turn. There are a series of major flaws with this vehicle and GM needs to take responsibility for the safety of its customers and make this right. I would also hope that the NHTSA can influence GM to expand their recall to cover all ignition related problems.
Driving and dash go black problem steering also having problem with car starting and turning have had to call aaa several time got new battery still same problem car starts when it want stops when it wants have received two speeding tickets in less then twenty-four while using cruise control where again the panel just goes out same with lights there are times when something also smell like it is burning have reported this several times to GM no response very afraid to drive this car because I don't know what it will do on any given day but I have a loan on this car I pray every day I get in and attempt to go to work praying I make it safe to and from work [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Chevrolet HHR. The contact stated that after the vehicle was repaired according to NHTSA campaign numbers: 14V047000 (air bags, electrical system) and 14V171000 (electrical system) it began experiencing steering failure. The contact had to turn the steering wheel and change gears in order to start the vehicle. The contact stated that the steering wheel became difficult to turn and the power steering sensor illuminated intermittently. The contact had to turn the vehicle off and then back on in order to reset the electric power steering. The contact received a recall notice for NHTSA campaign number: 14V153000 (steering), but the dealer did not have the parts available. The manufacturer and dealer could not provide an estimated date of arrival for the parts. The vehicle was not repaired. The approximate failure mileage was 21,053.
The contact owns a 2010 Chevrolet HHR. The contact stated that she received NHTSA campaign number: 14E021000 (ignition switch). The contact stated that after the vehicle was serviced for the recall, the vehicle engine stalled when stopping for traffic lights. The contact also mentioned that all of the warning lights, including the "disabled air bag" warning light, illuminated prior to the engine stalling. The vehicle was able to restart. The failure recurred on multiple occasions. The vehicle was taken to the dealer where the failure was undetermined. In addition, the vehicle was taken to an independent mechanic where they diagnosed that the security feature chip needed to be replaced which was the cause of all the security lights illuminating. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was unavailable.
I was backing up out of a parking stall the power steering suddenly stopped working, that is on recall along with the ignition switch we called May 20 2014 no parts for the ignition switch still no parts for that now another recall this time electrical power steering..... Sunday july6 2014 at 11:30 am power steering suddenly went out call GM road side assistance got a tow to H&H Chevy omaha ne. Then first thing Monday morning went in and got a loaner car. The service guy stated that GM doesn't no how to fix the power steering problem nor do they have anyone to fix it and no part to fix it with so it could be a month or longer we have to drive a Chevy Cruze which for someone with a very bad back and arthritis in knees and back bad car not comfortable. I think GM needs to just scrap all these cars and buy them back from the ppl and pay off there loans. I am looking into buying a different brand of car. One the corporation will communicate better then GM is now the company of we wont say a word til you get hurt. Dealerships telling owners to just drive your cars but becareful til they do get the part in.
No accident has occurred; I would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated April 2014 from GM regarding the ignition switch. The next recall letter was received on May 11, 2014 and I immediately called my local GM (cecil clarke Chevrolet) in leesburg, Florida to be put on the 'list' for the required parts/replacements. On June 17th, I called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. Now I have a safety recall for June reference the eps and that parts are not currently available. I have done what I need to do, I drive only when I have to now, and although I follow the safety rules reference removing all items from the ignition key, I do not feel safe while driving anymore. Please can you find out why it takes so long to get parts for a very safety related issue. I thank you in advance.
The contact owns a 2010 Chevrolet HHR. The contact received a notification of NHTSA campaign id number: 14V171000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Hayward, CA, USA