This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Approximately two minutes after leaving a city parking lot during the process of making a left turn on a busy four lane road a chime was heard and the display read power steering. At this point the power assist was lost and the cornering steer effort was very strong. I reduced speed causing traffic difficulties but was able to steer back into the lane. Drove slowly down street. Pulled over and shut of car. Restarted car and power assist returned and alarm was cleared. Car has 72,900 miles on it. It is my wife's vehicle and as she was a passenger during this incident she will not operate it now. Have driven it for a week with no re-occurrence. If unprepared this failure could have serious consequences.
Car lost power steering & steering system light came on. Our mechanic advised 'go to Chevrolet, it's a recall but they refused to fix free & charged $268.17 for fix. Claimed it was turbo but what's the difference" can I get reimbursed" web site says this year was recalled.
1) the turn signals have failed to cancel after a turn on an intermittent basis since the car was new. 2) recently, the turn signal will not hold in the on position on a left turn and has to be manually held down to actuate the signal for the entire turn. 3) at the same time, the right signal will no longer automatically cancel and has to be manually turned off after a turn. These are issues because you either have the turn signal not on during a cross traffic turn when you thought it was engaged, or you have it on when you thought it had automatically shut off.
- Emporia, KS, USA
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2010 Chevy HHR @ 60000 aproximate miles the power steering stops functioning after start up. Steering usually stops functioning after 1 or 2 mins after starting.. doesnt matter if car is standing or moving.
Electric power steering intermittently stops working. Starting happening today while driving about 30 minutes on mountain roads. Stopped and checked for obvious issues, and found nothing. Restarted and it worked fine for 3-5 minutes then stopped again. Restarting again and worked again for 3-5 minutes then failed. Stopped and vehicle was shut off for about 1 hour and restarted. Then drove for about 1 hour and it did not fail again today
I parked my car in a parking space, turned it off and removed the key. I opened the driver door, stepped out with my left foot and the car started rolling backward, knocking me back into the driver seat. I slammed on the brake, checked the gear and noticed the car was not in park. Recently within the past 24 hours, I have had inconsistent power steering performance. I was driving at 45 mph then slowed down to make a right turn into the parking lot. As I entered the turn, my dash warning sounded and displayed "power steering." From that point, I have had intermittent power steering interruption. I bought power steering fluid only to discover (after checking online for the location of my power steering resevoir) that I have an electrical power steering system. This discovery led me to the 4 recalls since the manufacture of my vehicle... ignition fails and power steering fails. I checked my VIN but it comes up as no recalls although my car meets the criteria (2010 Chevy HHR non-turbo). This vehicle is not safe for me to drive especially to Transport my child/family. However I am forced to drive it in order to make my living. I will take a photo of the warning message and upload it when I get another... as I am positive I will get another fault warning on my way to work in the morning. My vehicle was purchased used in 2016... currently there is no lienholder.
The contact owns a 2010 Chevrolet HHR. While driving 10 mph, the power steering failed without warning. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was called, but the contact was unable to speak to a representative due to the automated phone system not functioning properly. The failure mileage was 84,000.
Loss of power steering. Power steering light comes on and then loss of power steering. I have replaced the relay switch and that has not worked. I have seen (on the internet) that this has been a big problem. I saw that there was a recall for 2009-2010
Takata recall. The car has a recall about the power steering, . this was found out when a deer hit the car and it was in a shop, was not fixed by shop, need it looked at Chevy said it was replaced a year or so ago then why is it acting up? need it looked at asap daily driver.
The contact owns a 2010 Chevrolet HHR. While driving 5 mph out of the driveway, the steering lost power without warning. The vehicle was taken to an independent mechanic who diagnosed that the steering column and steering module needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The manufacturer referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 76,000.
The contact owns a 2010 Chevrolet HHR. While driving various speeds, the power steering failed and the power steering assist sensor illuminated. It was diagnosed that the eps failed and needed to be replaced. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was made aware of the failure. The failure mileage was 82,000.
The contact owns a 2010 Chevrolet HHR. The contact stated the power steering had malfunctioned. The power steering warning light illuminated. The vehicle was taken to a dealer where they diagnosed that the power steering motor needed to be replaced. The vehicle was not repaired. The vehicle failure mileage was 120,000.
The contact owns a 2010 Chevrolet HHR. While driving at any speed, the power steering indicator illuminated and the power steering failed. The vehicle was taken to a mechanic. The vehicle was diagnosed that the electric power steering motor failed. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 89,000.
My power steering cuts out and display on dash says power steering. Contacted Chevrolet and brought vehicle to my local dealer and was told electric steering motor needs to be replaced and I would have to pay for this. This is a widespread problem with several GM vehicles with electric steering and many have been recalled but I was told that not all HHR's were recalled just certain ones and mine was not on the recall list. This is a safety issue that GM should own up to and stand behind there vehicles.
The contact owns a 2010 Chevrolet HHR. While driving various speeds, the steering became very difficult to maneuver and the power steering warning indicator illuminated. The dealer could not duplicate the failure. The vehicle was taken back to the dealer where it was confirmed that the failure was related to a recall for the loss of electric power steering assist; however, the VIN was not included. The recall details were not provided. The vehicle was taken to an independent mechanic where the torque sensor and eps motor controller unit were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 94,000. Updated 10/13/16
The contact owns a 2010 Chevrolet HHR. While driving 30 mph, the power steering failed and the power steering warning indicator illuminated. The vehicle had to be manually restarted for the vehicle to be briefly operated. The failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 72,700.
The contact owns a 2010 Chevrolet HHR. While driving various speeds, the power steering warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was determined that the power steering module failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was notified of the failure. The failure mileage was 98,000.
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- Henderson, NV, USA