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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
69,273 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chevrolet HHR steering problems

steering problem

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2010 Chevrolet HHR Owner Comments (Page 5 of 12)

« Read the previous 20 complaints

problem #145

Oct 082014

HHR 4-cyl

  • 85,000 miles

A D V E R T I S E M E N T S

My power steering is going in and out in my car which can be quite dangerous. GM says there is a recall on it but its in customer phase mailing so they won't fix it.

- St Louis, MO, USA

problem #144

Sep 112014

HHR 4-cyl

  • 38,000 miles
Power steering goes out while in drive. Comes back on when car is turned off and restarted, then goes out again. Repeatedly.

- Norman, OK, USA

problem #143

Sep 072014

HHR 4-cyl

  • miles
Was driving down highway and suddenly the power assist steering quit working and could not steer vehicle. Sometime power assist works and sometimes it doesn't.. at times it locks up. Had to have a mechanic get vehicle to Chevrolet garage because I was not strong enough to steer it.

- Columbia, KY, USA

problem #142

Sep 012014

HHR

  • 62,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Chevrolet HHR. The contact stated that while driving approximately 45 mph, the steering wheel locked causing the vehicle to crashed into a fire hydrant, a mailbox, and landed into a ditch. A police report was filed and no injuries were reported. The vehicle was destroyed. The vehicle was towed to a collision center. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.

- Athens, AL, USA

problem #141

Aug 292014

HHR 4-cyl

  • 89,232 miles
I was driving to an appointment, when my power steering flashed on the dash screen and my steering wheel went from fluid to stiff. I pulled over to the side of the road as soon as it happened and turned off the car. When I turned it back on, the steering was fluid again, but the air bag light had came on as well as the ABS and traction. The steering wheel was fluid only for a few minuets, and then after making a few turns, I lost the steering once again. I have learned of a recall on the HHR's power steering and starter. I will go to the dealer and ask them what they can do. I am filing this so it is noted in the records of the happenings.

- Royal Palm Beach , FL, USA

problem #140

Jul 082014

HHR 4-cyl

  • 150,000 miles
The contact owns a 2010 Chevrolet HHR. The contact stated that the power steering failed intermittently. The power steering, air bag, and service engine sensors were all illuminated and the contact had a difficult time turning the steering wheel. There was a loud clicking noise that was heard each time the steering wheel was turned. The VIN was excluded from NHTSA campaign numbers: 14V153000 (steering) and 14V047000 (air bags, electrical system). The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 150,000. Updated 10/7/14 the vehicle overheated, the engine and air bag light illuminated. The lower control bushing, timing solenoid and camshaft needed to be replaced. Updated 11/25/14 the consumer stated the dealership could not duplicate the power steering failure. The left front head light was replaced 5 times. The catalytic converter and front axle were replaced. The vehicle rolled backwards out of the driveway causing minor damage.

- Oakley, CA, USA

problem #139

May 152014

HHR 4-cyl

  • miles

A D V E R T I S E M E N T S

David stanely Chevrolet Oklahoma city was notified in may that we need to take care of the recall notices on the power steering and ignition. They said it would take 6-8 weeks to get the parts. As of the 4th of August they have made no attempt to fix these recalls and we are now being told we have an appointment to have it inspected for parts on Sep 18th. Is this how GM is handling all these recalls?

- Moore, OK, USA

problem #138

May 102014

HHR

  • miles
The contact owns a 2010 Chevrolet HHR. The contact received notfication of NHTSA campaign id number: 14V153000 (steering) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Willow Spring, NC, USA

problem #137

Jul 292014

HHR

  • 102,000 miles
TL * the contact owns a 2010 Chevrolet HHR. The contact was driving at an unknown speed when the steering wheel seized and the vehicle crashed into a truck. The contact sustained minor injuries to the legs, neck, and back. One of the passengers sustained injuries to the lower back and hands. The other passenger sustained injuries to the lower back and thighs. Medical attention was received and a police report was filed. After the crash, the contact received recall notices for NHTSA campaign numbers: 14V153000 (steering) and 14E021000 (electrical system: Ignition switch); however, the parts were unavailable. The vehicle was not diagnosed or repaired. The approximate failure mileage was 102,000.

- San Antonio, TX, USA

problem #136

Jun 012014

HHR 4-cyl

  • miles
Driving and dash go black problem steering also having problem with car starting and turning have had to call aaa several time got new battery still same problem car starts when it want stops when it wants have received two speeding tickets in less then twenty-four while using cruise control where again the panel just goes out same with lights there are times when something also smell like it is burning have reported this several times to GM no response very afraid to drive this car because I don't know what it will do on any given day but I have a loan on this car I pray every day I get in and attempt to go to work praying I make it safe to and from work [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Columbus, OH, USA

problem #135

Jul 262014

HHR

  • miles

A D V E R T I S E M E N T S

Sudden lose of power steering with power steering light coming on and engine stopping. Luckily we were exiting a shopping area and was on a downhill grade and was able to coast to the side without incident (except the irritated traffic behind me). We were able to restart the car with no difficulty but the power steering light immediately came on and indeed there was no power steering. Went to a local auto parts place who said the fuse looked good, but we changed it anyway, hoping this would fix the problem, but no such luck. I live in the city and work in a metropolitan area, this is my only mode of transportation and at this point my biceps and shoulders are getting pretty sore. Very difficult to pull in and out of my driveway. Looking back, I see how this could have been disasterous. What if my 16 year old had been behind the wheel? hope it doesn't take long to get repaired. Updated 05/7/2015

- Fort Thomas , KY, USA

problem #134

Jul 232014

HHR

  • 66,000 miles
The contact owns a 2010 Chevrolet HHR. The contact stated that while driving 45 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed. The contact referenced NHTSA campaign id number: 14V153000(steering), however the vehicle was not repaired because the part was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 66,000.

- Riverview, FL, USA

problem #133

May 242014

HHR

  • 21,053 miles
The contact owns a 2010 Chevrolet HHR. The contact stated that after the vehicle was repaired according to NHTSA campaign numbers: 14V047000 (air bags, electrical system) and 14V171000 (electrical system) it began experiencing steering failure. The contact had to turn the steering wheel and change gears in order to start the vehicle. The contact stated that the steering wheel became difficult to turn and the power steering sensor illuminated intermittently. The contact had to turn the vehicle off and then back on in order to reset the electric power steering. The contact received a recall notice for NHTSA campaign number: 14V153000 (steering), but the dealer did not have the parts available. The manufacturer and dealer could not provide an estimated date of arrival for the parts. The vehicle was not repaired. The approximate failure mileage was 21,053.

- Breaux Bridge, LA, USA

problem #132

Jul 172014

HHR

  • 75,000 miles
On my lunch break for work my powersteering once again has given out on me I have contacted Chevrolet numerous time trying to get them to understand how unsafe it is to keep driving the car when there is already a known issue with powersteering of my car but Chevrolet has refused to provide a rental car to me due to me not feeling safe to drive the car they are not able to give me a time when the parts should be in.

- Danville, VA, USA

problem #131

May 012014

HHR

  • 59,000 miles
The contact owns a 2010 Chevrolet HHR. The contact stated that the power steering failed as the steering wheel became hard to maneuver. The power steering warning light illuminated. The contact mentioned that she received a notification for recall NHTSA campaign number: 14V153000 (steering). However, the part was not available for repair. The VIN was not available. The approximate failure and current mileage was 59,000.

- Mayfield , NY, USA

problem #130

Jun 152014

HHR 4-cyl

  • 105,000 miles
The contact owns a 2010 Chevrolet HHR. The contact stated that the steering wheel was extremely difficult to maneuver and the power steering failed. The failure occurred on multiple occasions. The contact received notification of NHTSA campaign id number: 14V153000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer stated that the recall remedy was unavailable and that it would take approximately three months for an appointment to be scheduled. The manufacturer was notified of the issue. The failure mileage was 105,000..updated 08-26-14 updated 8/29/2014

- Holbrooke, NY, USA

problem #129

Jul 122014

HHR 4-cyl

  • 63,493 miles
I was driving to work this morning I go to make a turn and the steering wheel just looked.the power steering alert came up, it would not unlock until I turned car off. It was very very scary the steering wheel became very very heavy I had to struggle to turn, I was praying and sweating profusely, I really felt my life was in danger.

- Phila, PA, USA

problem #128

Jul 062014

HHR

  • 54,337 miles
I was backing up out of a parking stall the power steering suddenly stopped working, that is on recall along with the ignition switch we called May 20 2014 no parts for the ignition switch still no parts for that now another recall this time electrical power steering..... Sunday july6 2014 at 11:30 am power steering suddenly went out call GM road side assistance got a tow to H&H Chevy omaha ne. Then first thing Monday morning went in and got a loaner car. The service guy stated that GM doesn't no how to fix the power steering problem nor do they have anyone to fix it and no part to fix it with so it could be a month or longer we have to drive a Chevy Cruze which for someone with a very bad back and arthritis in knees and back bad car not comfortable. I think GM needs to just scrap all these cars and buy them back from the ppl and pay off there loans. I am looking into buying a different brand of car. One the corporation will communicate better then GM is now the company of we wont say a word til you get hurt. Dealerships telling owners to just drive your cars but becareful til they do get the part in.

- Omaha, NE, USA

problem #127

Jun 182014

HHR

  • 100,000 miles
The contact owns a 2010 Chevrolet HHR. The contact stated while starting the ignition, the power steering warning indicator illuminated and a chime sounded with an immediate loss of power steering. The failure was related to recall NHTSA campaign id number 14V153000 (steering). The contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The VIN was unavailable. The approximate failure mileage was 100,000.

- Baph, NY, USA

problem #126

Jul 072014

HHR 4-cyl

  • miles
No accident has occurred; I would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated April 2014 from GM regarding the ignition switch. The next recall letter was received on May 11, 2014 and I immediately called my local GM (cecil clarke Chevrolet) in leesburg, Florida to be put on the 'list' for the required parts/replacements. On June 17th, I called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. Now I have a safety recall for June reference the eps and that parts are not currently available. I have done what I need to do, I drive only when I have to now, and although I follow the safety rules reference removing all items from the ignition key, I do not feel safe while driving anymore. Please can you find out why it takes so long to get parts for a very safety related issue. I thank you in advance.

- Leesburg, FL, USA

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