Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,669 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Chevrolet Impala steering problems

steering problem

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2001 Chevrolet Impala Owner Comments

problem #3

Jun 292004


  • 44,007 miles


Power steering rack had to be replaced on vehicle. The consumer feels the vehicle rack should not have failed since the vehicle only has 43000 miles on it.

- Esopus, NY, USA

problem #2

Feb 162003

Impala 6-cyl

  • Automatic transmission
  • 68,000 miles
My car made a whining noise while moving and makes a loud noise when the steering wheel is turned. I took it to a Chevrolet dealer and they let me know my power steering rack needs replacing at 68,000 miles in February 2004. Needless to say this is not being recalled and this is something a lot of car repair centers are surprised this has failed on a 3 year old car. Chevrolet wants $1,000 to replace.

- Waterbury, CT, USA

problem #1

Feb 272004

Impala 6-cyl

  • Automatic transmission
  • 40,000 miles
Knocking noise & jolt in steering wheel of 2001 chev. Impala at approximately 40,000 mi.. this problem continued and worsened. It was determined by an indepentent auto shop and the dealer that the problem was a defective rack. Dealer gave me information to contact customer assistance at GM, which I did. GM refused to make any concession for the repairs due to the fact that warrenty had expired.

- Chatham, NY, USA

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