Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,820 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2002 Chevrolet Impala Owner Comments

problem #4

Dec 152012


  • 239,281 miles


The contact owns a 2002 Chevrolet Impala. The contact stated that the horn began sounding independently. The contact took the vehicle to the dealer for inspection but they could not diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 239,281.

- Kenner, LA, USA

problem #3

Aug 192002

(reported on)


  • miles
The horn on 2002 model was harder to push than on the older models due to design flaw. The consumer stated that the horn design safety problem could cause a serious accident and should be recalled.

- Corning, NY, USA

problem #2

Feb 272002


  • Automatic transmission
  • miles
Pressing horn button takes a lot of effort. Dealer said it was designed that way, and there was nothing that could be done.

- Corning, NY, USA

problem #1

Nov 152001


  • Automatic transmission
  • miles
Horn is very hard to locate and activate when needed. Dealer has been notified. The sevrice manager says that air bags makes it difficult to blow the horn during an emergency condition. All Impala and Malibu have the same problem.

- Cincinnati, OH, USA

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