Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2002 Chevrolet Impala Owner Comments

problem #2

Jun 182002

Impala 6-cyl

  • miles


Shortly after purchasing this vehicle, I parked and when I tried to start it would not start. After waiting about 20 minutes it did start. I took it to the dealer and was told it was a sensor which they replaced. Did not stop the problem, continues to do it today. Now at about 8500 miles a message comes up to service tract system. Am told it is a sensor in the hub and the entire hub will have to be replaced at a cost of about $750 per hub for the front and slightly more if it is the rear hub. After reading on the internet of this same problem people are having, I realize I am not the only one having this problem and it seems all these fixes do not stop the problem. I purchase the car new and love the ride and performance I get from this car but am not able at the time to pay for expenses of this magnitude. Have considered trading but do not want to saddle someone else with this problem. Would not mind the repairs if it was going to fix the problem, but seems as if this is a problem that cannot be fixed. Help

- Cumming, GA, USA

problem #1

May 232014

Impala 6-cyl

  • 121,200 miles
I was driving staraight doing 40 and and I saw a vechile spend out of control I tried to drive faster to get out of the way but doing in the middle of driving the key falls out of the ignition causing the the other car to hit mines in the rear right no one was hurt but my car was scatch and a dent I notice it frequently that when driving the key comes out by itself its really scary and dangerous.

- Brooklyn, NY, USA

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