Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala electrical problems

electrical problem

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2002 Chevrolet Impala Owner Comments

problem #3

Oct 062005

Impala 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The ac delco battery post came off of the battery. The clamp and cable were tight, the post was eaten in two from the inside.

- Chamois, MO, USA

problem #2

Jul 152002

Impala

  • miles
Problem with message center, security lite comes on then battery lite, then service vehicle soon, then air conditioning would not turn on, started funny, did not start turning over when I first turned the key it started to turn over about 1 sec after turning the key and started ok then. All of this happened a the same time for the first time. Prior to this I reported a popping/snapping noise when you turned the key. The chev dealer said this was normal (3 weeks prior to the problem).

- Glendive, MT, USA

problem #1

Oct 032004

Impala 6-cyl

  • Automatic transmission
  • 45,000 miles
When the consumer accelerated from a stop he heard a clicking noise. The transmission had gone out. The battery had gone dead and had a crack in it. Also, while the vehicle was in motion, going 65 mph in cruise, the motor suddenly sped up then slowed down and a grinding noise was heard.

- Indianapolis, IN, USA

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