This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Impala. The contact stated that the security warning light was illuminated and the starter failed. The dealer inspected the charging system and determined that the starter had a defective solenoid. The dealer replaced the starter and cleaned the cables. The contact stated that shortly after repairs, the security warning light was illuminated again and the vehicle would not start. The contact believed there was a connection between the security warning light and the vehicle failure and stated that the failure was a risk to safety. The failure mileage was 72,013 and the current mileage was 72,030.
When attempting to start vehicle, consumer states' sometimes vehicle won't start. Consumer has to try about three times before vehicle will start. Cause is unknown. Dealer has been contacted.
- Los Angelos, CA, USA
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- Hanford, CA, USA