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10.0

really awful
Crashes / Fires:
0 / 15
Injuries / Deaths:
3 / 0
Average Mileage:
94,566 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala engine problems

engine problem

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2002 Chevrolet Impala Owner Comments (Page 1 of 4)

problem #62

Dec 092015

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Westlake Hill, TX, USA

problem #61

Sep 012016

Impala

  • miles
My car will not crank or start..... it has something to do with the security system so I'm told...... this is a safety hazard....this happens often when I'm far away from home! I have the key but the security system still shuts the car down... this time I went in the store for 10 minutes, when I returned to go home the car would not start.

- Washington, DC, USA

problem #60

May 222009

Impala

  • miles
My 3.8 is under recall but apparently dealership can't get oil leak repair parts. The leak is all over the starter now and usually it doesn't work. I need to get this taken care of. Can I get a refund if independent does the work?

- Mansfield, TX, USA

problem #59

Dec 072015

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 15V701000 (engine and engine cooling). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Doniphan, MO, USA

problem #58

Feb 102016

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Paradise, CA, USA

problem #57

Feb 122016

Impala

  • 200,000 miles
The contact owns a 2002 Chevrolet Impala. While driving approximately 30 mph, the vehicle was cruising down a hill and lost power. The contact pushed the vehicle into a parking spot. The vehicle was not able to restart and was towed to the contact's residence. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Bellingham, WA, USA

problem #56

Apr 062016

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The vehicle was taken to the dealer to be repaired according to NHTSA campaign number: 15V701000 (engine and engine cooling). The contact stated that the remedy was not sufficient. The rear valve covers were not included in the manufacturer recall repair and the contact continued to smell fumes of burning oil. The dealer and the manufacturer indicated that the vehicle would need to be taken to the dealer to replace the rear valve covers. The dealer stated that the manufacturer instructed the dealers not to supply a replacement part until it was in production and supplied to the dealer. The contact was unable to determine when the manufacturer would supply the replacement engine beauty cover. The contact was experiencing leaks associated with the valves. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

- Hayes, KS, USA

problem #55

Dec 012015

Impala

  • 180,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that there was an abnormal fuel odor in the vehicle. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.

- Denver, CO, USA

problem #54

Apr 052016

Impala

  • 182,212 miles
The contact owns a 2002 Chevrolet Impala. While driving 30 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate without warning. The failure occurred days after the vehicle was repaired for NHTSA campaign number: 15V701000 (engine and engine cooling). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 182,212.

- Decatur, AL, USA

problem #53

Jan 122016

Impala

  • 99,624 miles
"takata recall" my 2002 Impala is overheating I did a pressure check it held pressure changed the water pump and thermostat also the fans and radiator and it still is overheating what else could it be when I'm at a red light it gets to the maximum but when I'm driving it stays around normal

- Beaumont, TX, USA

problem #52

Mar 122016

Impala

  • 119,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chevrolet Impala. The contact stated that there was oil leaking from the vehicle. On one occasion while driving, there was a odor of burning oil and then suddenly there was a fire near the engine. The front passenger was able to extinguish the flames under the hood. The driver, the front passenger and rear child passenger inhaled smoke due to the fire that affected their breathing. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 14V400000 (electrical system) and NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 119,000. Parts distribution disconnect.

- Davin, WV, USA

problem #51

Jun 172014

Impala

  • 110,000 miles
The contact owns a 2002 Chevrolet Impala. The contact inspected the vehicle and noticed that the rear engine valve cover and gasket leaked oil onto the exhaust manifold. A strong burning odor emitted inside the cabin. There were no flames visible. The vehicle was serviced under NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Grand Rapid, MI, USA

problem #50

Dec 082015

Impala

  • 230,000 miles
The contact owned a 2002 Chevrolet Impala. While attempting to start the vehicle, there was a loud banging sound and smoke appeared under the hood. The space between the firewall and the engine block burst into flames. The fire department extinguished the fire. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 230,000.

- Springfield, MO, USA

problem #49

Dec 042015

Impala

  • 123,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at 30 mph, a strong odor of burning oil was noticed within the vehicle. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine coolant) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000. Parts distribution disconnect.

- Nashville, TN, USA

problem #48

Dec 112015

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Cedar Creek, TX, USA

problem #47

Dec 012005

Impala

  • miles
Valve cover leaks oil onto manifold. When engine is hot you can smell the oil burning on the manifold. This has been going on since purchasing the vehicle. We received a recall notice #15757 notifying us of this problem in December 2015. The dealer tells us GM doesn't have the parts to repair the defect but they dealer would repair defect and bill us and GM would reimburse us for repair. If the dealer has the parts to repair defect why not just do it? recall notice warns us not to park vehicle in garage because of fire danger.

- Janesville, WI, USA

problem #46

Dec 142015

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waukegan, IL, USA

problem #45

Dec 152015

Impala

  • 64,000 miles
The contact owns a 2002 Chevrolet Impala. While driving various speeds, there was a faint burning order inside the vehicle while the heat was activated. The failure occurred on several occasions. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000. VIN tool confirms parts not available.

- Bellingham, WA, USA

problem #44

Jan 192016

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Troy, AL, USA

problem #43

Jan 062016

Impala

  • 168,000 miles
The contact owned a 2002 Chevrolet Impala. The contact stated that while parked, the vehicle caught on fire. The fire department extinguished the fire. A police and fire report was filed. The vehicle was towed and deemed destroyed. The VIN was included in NHTSA campaign number: 15V701000 (engine, engine cooling). The manufacturer was notified of the failure. The failure mileage was 168,000.

- Yanceyville, NC, USA

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