Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

Print this page


fairly significant
Typical Repair Cost:
Average Mileage:
66,027 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (2 reports)
  2. replace intermediate steering shaft (2 reports)
  3. add oil to the interior of shaft at each oil change (1 reports)
2002 Chevrolet Impala steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

2002 Chevrolet Impala Owner Comments

problem #5

Oct 012006

Impala LS 3.2L V6

  • Automatic transmission
  • 70,000 miles


shimmy shimmy coco pop?????? hope you don't get whiplash and hope you don't buy any more GM autos!!!!!!

- , Imperial, MO, USA

problem #4

Apr 242007

(reported on)

Impala 3.4L V6

  • Automatic transmission
  • 62,137 miles

I have the same problem and saw on the net and with my mechanical expert that the only solution was to put some oil in the shaft at each oil change, only 10 min job. And good for 5000 km.

Tired of this problem as the brake problems and suspension problems. And also have a motor head changed. I'm gonna buy a Toyota soon!

- , Laval, QUÉBEC, Canada

problem #3

Jul 032007

(reported on)

Impala V6

  • Automatic transmission
  • 65,000 miles

I had a 2000 Impala that had the same problem. My extended warranty ran out before I could get it fixed. This is definitely something they should recall!

- , Clarksville, TN, USA

problem #2

Feb 082007

(reported on)

Impala 3.2L V6

  • Automatic transmission
  • 20,000 miles

had to have the intermediate steering shaft replaced at about 20000 miles. it made a loud clunk every time you took a hard left turn. The dealer said it was a common Impala problem, so why no recall? Car is crap!

- , Wake Forest, NC, USA

problem #1

Nov 092006

(reported on)

Impala LT

  • Automatic transmission
  • 113,000 miles

I have heard of many others having this problem. In looking on the internet, I see I am not the only one with this issue. I have heard this is approx 300-350.00 to correct. If this is such an issue, I would have thought this would have been recalled. This has been a problem since I purchased this vehicle new, along with the squealing brakes, which I was told is always the case with GM brakes. I think initially they thought I was just feeling something in the steering that was not there. They have since found that I have a problem with my steering. Sister in law has an Impala and she had the same problem.

- , Delphi, IN, USA

Not what you are looking for?