Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala steering problems

steering problem

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2002 Chevrolet Impala Owner Comments

problem #2

Nov 072006

Impala 6-cyl

  • Automatic transmission
  • 98,000 miles


: the contact stated while driving 15 mph and making a turn, a clanking noise came from the steering wheel column. The vehicle was taken to a dealership who determined a lack of lubrication, however the noise persisted. The vehicle was taken to an independent certified mechanic who determined that the low steering shaft, bushes and links needed to be replaced. The noise recurred after the repair. The contact expressed concern due to the uncertainty created by the noise. The manufacturer had not been contacted.

- Taunton, MA, USA

problem #1

Jun 232002


  • miles
While making a left turn, the front left wheel fell off. Although minimal impact (if any) was sustained, the tie rod and knuckle was broken.

- Kirksville, MO, USA

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