Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,484 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2003 Chevrolet Impala Owner Comments

problem #6

Apr 122009


  • 61,000 miles


Purchased a 2003 Chevy Impala on 4/09 and 3 days later the speedometer did not work. I have notified the dealer which will be corrected; however, I've noticed that numerous other Chevy Impala owners are experiencing the same problem of a defective speedometer.

- Culpeper, VA, USA

problem #5

Mar 062009


  • 77,000 miles
I currently own a 2003 Chevy Impala with about 77,000 miles on it. A few months ago, the security light would periodically come on and cause the car not to start. After attempting to restart numerous times and playing with the gear shift, after about 10 minutes the car would start and be fine for a couple weeks. During the last inspection, I took it to the dealer and asked him to check it. Since the light had not come on for 3 or 4 weeks at that time, he said that it more than likely would not show anything on the diagnostics. He said it could also be an intermittent problem with the starter. They charged me $80 to check the connections to the starter and I still had the problem. They said that more than likely it would be a problem with the computer in the car and would cost a few hundred dollars to fix. After doing more research online, I discovered that this is not a random problem with my vehicle, but a known issue that should have been covered under a recall. I have owned both domestic and foreign cars in the past, and I have never had as many problems with the foreign ones as I do with the domestic. I don't plan on buying another american made car anytime soon.

- Gibsonia, PA, USA

problem #4

Sep 152008


  • 65,000 miles
We bought my son a 2003 Chevy Impala, the speedometer has quit functioning all of the sudden. Sometimes it works and sometimes it does not. He drives over two hours back and forth to college and I feel it is quite a safety issue and Chevy will do nothing about it. I have read many complaints from people with the same issue and feel this should be a recall! I don't have $500 for the repair which many other people have had to pay!

- Topeka, KS, USA

problem #3

May 052008

Impala 6-cyl

  • miles


My 2003 Chevrolet Impala the speedometer reads 140 miles at all time or shows nothing.

- Ft Lauderdale, FL, USA

problem #2

Sep 282007

Impala 6-cyl

  • Automatic transmission
  • 53,500 miles
The contact owns a 2003 Chevrolet Impala. The contact stated that on two separate occasions while driving at various speeds, the headlights and instrument panel lights shut off. The first failure, the lights illuminated again and the second time, the contact could only use the high beams. The vehicle has not been diagnosed by the dealer. The current mileage was 73,500 and failure mileage was 53,500.

- Ranier, WA, USA

problem #1

Jan 012008

Impala 4WD 6-cyl

  • Automatic transmission
  • 70,407 miles
The contact owns a 2003 Chevrolet Impala. While driving various speeds at night, the instrumental panel lights, headlights, and turn signals failed. The vehicle was repaired on August 3, 2007. The dealer replaced the body control module and the lights functioned normally for three months. The dealer informed the manufacturer that they could not diagnose the cause of the failure. The current mileage was 78,868 and failure mileage was 70,407. Updated 04/03/08. The consumer stated the problem happened aganon on March 15,2008.

- Fayetteville, PA, USA

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