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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
20,464 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Impala brakes problems

brakes problem

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2003 Chevrolet Impala Owner Comments

problem #9

Sep 272005

Impala 6-cyl

  • Automatic transmission
  • 18,368 miles

A D V E R T I S E M E N T S

Mileage the first time was 18,368 when I took it back to the dealer han graff chev durand Michigan. Findings were "all four rotors had lateral runout beyond specs". they resurfaced front and rear rotors. Mileage second time was 31,038 and again I took it back to the dealer han graff Chevrolet durand Michigan. Without even looking at it I was told that they would have to resurface or replace the rotors and questioned me if I was a 2 foot driver. Always blame the consumer--that was smart. I took it to a reputable garage in my area and guess what again they had to resurface the front & rear rotors. I wrote to GM's CEO wagoner documenting all the facts and received a call from a young lady who told me "things wear out".

- Bancroft, MI, USA

problem #8

Jun 152006

Impala 6-cyl

  • Automatic transmission
  • 52,000 miles
Clunking noise in front end especially when you are in a turn. Also could feel a "thump" through the steering wheel at same time. We are stationed in germany in the air force. Took it to the opel dealer (Chevy equiv. In germany) and they diagnosed it as the intermediate shaft needing to be replaced. After $300 and a long time waiting for the part, it was replaced and hasn't given us a problem since. Also have had major problem with this car "eating" brakes and rotors. Reminds me exactly of my Buick regal I had with the same brake issues. After I sold the regal, I was sent info on a class action suit against GMC for the same brake issues. Both are great cars but brakes stink.

- Apo, AE, USA

problem #7

Oct 022005

Impala 6-cyl

  • Automatic transmission
  • 38,600 miles
Vehicle braking system malfunction. Refer to ODI # 10134740. System failure resulted in loss of vehicle control resulting in vehicle accident resulting in major vehicle damage to right rear of vehicle from passenger door to the bumper.

- Newport, MI, USA

problem #6

Jan 172005

Impala 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Refer to the GM recall on 800,000 vehicles due corrosion affects antilock brake system. I own a Chevy Impala 2003 4dr sdn V6 fwd w/antilock brakes and aws. The system failed much like in the above stated recall last winter in Michigan. While approaching a stop sign, upon attempting slow the vehicle using the brake system it failed doing just the opposite of what it was designed to do. There were grinding noises, vehicle pulling to one side, loss of control, vehicle took over. This happened at low speeds under 5 mph. The loss of control due system failure resulted in said vehicle ending up in a 70 foot ditch whereupon it had to be towed out of. Damage was sustained to the front left fender, bumper and driving light.

- Newport, MI, USA

problem #5

Mar 012005

Impala 6-cyl

  • Automatic transmission
  • 20,400 miles
Contact stated: Having the same problem with brakes on car that investigation has been launched on. The brakes were gripping and vehicle kept going. Vehicle eventually stopped, but it took sometime to do so. Only happened in the winter.

- Blandford, MA, USA

problem #4

Apr 272005

Impala

  • miles
This is not in repect to a accident or part failure. But I read today in the Chicago tribune about an investigation into GM trucks in the salt-belt that had improper corrosion on the brake rotors, causing the brakes to fail. I just brought my 2003 Chevy Impala for a tire rotation at my California mechanic. The mechanic notified my that the rear brake rotors were showing an unusual corrosion. He said that road salt in Illinois, where the car is used 50% of the year, may have been a reason, but it didn't look like the usual corrosion he is used to seeing on salt belt cars. The brakes have been pulsing rather strangely and my braking distance seems increased since the last time I left Illinois. I was wondering if there were other non-truck complaints of this nature, given the similarities between my experiance and the truck investigation?

- Glenview, IL, USA

problem #3

Jan 032005

Impala

  • 18,304 miles

A D V E R T I S E M E N T S

While driving the vehicle's brakes failed. The consumer stated the ABS did perform as designed.

- Addison, PA, USA

problem #2

Jun 262004

Impala 6-cyl

  • Automatic transmission
  • 23,000 miles
While driving at 65 mph, consumer applied the brake to reduce speed. ABS locked up, resulting in loss of contro. And had a front end collision. Upon impact, air bags did not deploy, driver sustained bruises to chest when it came in contact with the steering wheel.

- Grove City, OH, USA

problem #1

Jun 202004

Impala 6-cyl

  • Automatic transmission
  • 13,500 miles
While driving down a steep incline, I could feel the pulsating of the ABS, along with diminished braking power. Afterwards, I noticed the ABS would come on noticeably each time I braked from 40-60 mph. The outside right rear caliper doesn't appear to be making good contact with the rotor as on the other brakes. The dealer service department (dobler Chevrolet in hempstead, NY) set up an appointment for July 8, 2004. They didn't think it was that important.

- Floral Park, NY, USA

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