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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,494 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2004 Chevrolet Impala Owner Comments (Page 9 of 13)

« Read the previous 20 complaints

problem #91

Feb 012007


  • Automatic transmission
  • 58,000 miles


Instrument cluster quit working. It started with my fuel gauge. My fuel gauge reader now sits under fuel gauge. My speedometer quit working about 6 months after my fuel gauge. My speedometer now says I am going 120 mph. My thermostat gauge acts like it's going to work but then it doesn't.

- Nashville, TN, USA

problem #90

Dec 182007

Impala 6-cyl

  • Automatic transmission
  • 70,000 miles
Speedometer is broken and the safety I put myself in everyday because Chevy cant replace the speedometer that should work for a lifetime. Chevy cares more about there profit then the safety of their customers then they wonder why Toyota is the #1 seller of cars because they take care of their problems I will never buy a american car.

- Chicago, IL, USA

problem #89

Jan 012007

Impala 6-cyl

  • Automatic transmission
  • 33,000 miles
Speedometer registers speed much higher than actual, complete failure of temperature gauge.

- Chattanooga, TN, USA

problem #88

Jul 202007

Impala 6-cyl

  • 40,000 miles


I own a 2004 Chevy Impala. Every few days the speedometer quits working and works it's way up to 120+ mph, even when sitting still. It takes a couple days to reset itself, and then the problem starts all over again. Huge problem because I don't know how fast I'm going. Of course it's out of warranty and costs over $500 to repair, but doing some research it sounds like it is a malfunctioning part on almost all 2004 Impala, which I believe should lead to a recall, not money out of every owners pocket. Seems like a huge safety issue to me.

- Grand Rapids, MI, USA

problem #87

Feb 082008

Impala 6-cyl

  • Automatic transmission
  • 52,000 miles
The speedometer and the tachometer pegs while driving.

- Glen Burnie, MD, USA

problem #86

Jan 012008

Impala 6-cyl

  • Automatic transmission
  • 36,000 miles
Speedometer and tachometer drop to zero while driving after 30 minutes.

- St. Louis, MO, USA

problem #85

Feb 022007


  • Automatic transmission
  • 85,500 miles


Dash board cluster (speed odometer, temperature and rmp) is not working properly/at all sometimes.

- Newport News, VA, USA

problem #84

Jul 042007

Impala 6-cyl

  • Automatic transmission
  • 73,450 miles
My speedometer, temperature gauge and gas hand stopped working summer 07 permanently.

- Madison, TN, USA

problem #83

Nov 222007

Impala 6-cyl

  • Automatic transmission
  • 57,355 miles
1. I was driving my vehicle when I noticed the speedometer began to reflect readings in excess of the actual speed I was driving, e.g., registering beyond 120 mph (the needle would pass that mark and continue moving) when the car's actual speed was probably less than 50 mph. Upon stopping the vehicle, the speedometer would register mph in excess of zero (e.g., 80 mph). The needle would not return to zero even with the engine off. 2. the failure of the speedometer caused me to not know the actual speed I was driving, which placed me in jeopardy of driving significantly faster than the posted speed for a given stretch of road. I had to take the vehicle to a local dealer for repair. 3. according to the dealer invoice, the dealers service department "removed, replaced and setup (the) ip cluster assembly. The replaced part was not made available to me. 4. General Motors is experiencing this same type of speedometer cluster failure on various other GM models beginning with model years 2003 and later. GM has special policy coverage for certain of its models with this problem, but not for all models. My vehicle is a 2004 Chevrolet Impala which had 57,355 miles on it when the problem occurred. I was advised by GM that, "...the special ES not include your vehicle..." and that I would have to bear any expense I incurred for the service performed by the dealer.

- Austin, TX, USA

problem #82

Feb 152008

Impala 6-cyl

  • Automatic transmission
  • 88,000 miles
Speedometer and oil pressure gauge goes haywire.

- Springfield, MO, USA

problem #81

Feb 202008

Impala 6-cyl

  • Automatic transmission
  • 25,000 miles


Speedometer gradually reads lower speed than actual vehicle speed, causing driver to speed up and go too fast.

- Bartlesville , OK, USA

problem #80

Feb 202008


  • 70 miles
The odometer read 70 when going only 30.

- Lombard, IL, USA

problem #79

Feb 212008

Impala 6-cyl

  • Automatic transmission
  • 37,400 miles
Failure of the instrument cluster -- most importantly the speedometer became grossly inaccurate or completely inoperative during the course of normal driving. In some instances the speedometer read 0mph at highway speeds and other times it would read 120+mph while the vehicle was stopped. Chevrolet dealership found an internal gauge cluster problem and replaced the cluster.

- Schaumburg, IL, USA

problem #78

Jan 212008

Impala 6-cyl

  • Automatic transmission
  • 60,000 miles
Driving home, suddenly the speedometer stopped working and passed 60 mph and was increasing while I started accelerating from complete stop. It reached 110 miles till my next stop, was stuck at 110 again and going up again when I started accelerating till the arrow was pointing South and stopped moving.

- Rocky Mount, NC, USA

problem #77

Jan 012008

Impala 6-cyl

  • Automatic transmission
  • 76,000 miles
I have a 2004 Chevy Impala. Recently the speedometer needle gets stuck and never gets back to 0. Chevy has failed to realize this as a recall and instructs all parties to pay $500 to fix this issue. I would be helpful if an Agency like this one steps in and has Chevrolet take ownership to this very serious and possible life threatening hazard.

- Mandeville, LA, USA

problem #76

Dec 222007

Impala 6-cyl

  • miles
2004 Chevy Impala instrument panel failure. Consumer states that the cruise control set to 70 and driver was only moving about 40 mph. Speedometer read 140 mph and consumer was not going that fast.

- Blue Springs, MO, USA

problem #75

Jan 302008

Impala 6-cyl

  • Automatic transmission
  • 55,000 miles
We purchased our 2004 Impala new in may of 2004. There are currently 56,000 miles on it. The speedometer acts crazily and we also have the noise and vibration the steering column. The dealership says the steering shaft will cost at least $100 and a new instrument cluster $300. That doesn't include the cost of labor and state sales tax! these defects need to be addressed. I am almost fearful to let my wife drive this car. After reading all these complaints, I can't believe the government is failing the american consumer trying to buy american products. No wonder the foreign car companies are eating detroit's lunch!

- Colver, PA, USA

problem #74

Dec 152007

Impala 6-cyl

  • Automatic transmission
  • 61,000 miles
The contact owns a 2004 Chevrolet Impala. While driving at an unknown speed, the temperature for the engine failed. One month later, the speedometer failed. The vehicle has not been diagnosed by a dealer. The fuel system was unknown. The current mileage was 62,500 and failure mileage was 61,000.

- Hammen, IN, USA

problem #73

Jan 062008

Impala 6-cyl

  • Automatic transmission
  • miles
The tachometer, speedometer and the temp gage are all out of the car started in the winter of the year that we bought the car and slowly one by one each gage went out.

- Stillman Valley, IL, USA

problem #72

Dec 062007

Impala 6-cyl

  • Automatic transmission
  • 55,100 miles
The contact owns a 2004 Chevrolet Impala. While idling, the speedometer malfunctioned and indicated 30 mph. The dealer stated that the speedometer needed to be replaced. The vehicle has not been repaired. The failure mileage was 55,100 and current mileage was 55,560. Updated 02-19-08 updated 02/19/08

- Legrange , OH, USA

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