Be notified about new defects, investigations, recalls & lawsuits for the 2004 Chevrolet Impala:

We never share your personal information with other companies, & there is an unsubscribe link in every alert we send you!

7.7

pretty bad

Typical Repair Cost:

no data

Average Mileage:

67,191 miles

Total Complaints:

7 complaints

Most common solutions:

  1. not sure (5 reports)
  2. replace cluster (2 reports)
Chevrolet Impala accessories - interior problems

accessories - interior problem

Helpful Websites About 2004 Chevrolet Impala gauges not working

A D V E R T I S E M E N T S

problem #7

2009Oct 06

Impala V6

  • Automatic transmission
  • 116,840 miles

I have been reading hundreds of complaints related to Chevrolet models and specifically impalas about gauges malfunctioning. I too have problems with my 2004 impala gauges malfunctioning and I don't know what to do. I bought this car used back in May 09, from a private seller, who works at the GM plant here. I started having gauge issues after I took it on the freeway and used the cruise control. Maybe this was a coincidence, but after using the cruise my MPH gauge, gas gauge and temp gauge went haywire.
Ever since then, specifically my MPH gauge will randomly read that I'm going slower than what I know I'm going, usually on the freeway too. After shutting off the car and turning it back on it usually corrects itself, but this occurs at random times.
The other issue is that a few weeks ago after filling up, My gas gauge is permanently broken! It has been stuck at the floating position at the very bottom of the gauge (under empty and full). This is such a pain because I can't read how much gas I have and I have to wait for the low fuel light to come on. I cant afford hundreds of dollars and obviously with 116,000 miles and no warranty I'll have to pay out of pocket. Does anyone have any ideas if this is the instrument cluster panel? Or what I can do?

impalagal04

Bowling Green, Kentucky, USA

SEND A COMMENT »
Add A Complaint
problem #6

2009Oct 24

Impala

  • Automatic transmission
  • 78,000 miles

I just bought the car used and as I'm driving it home FROM THE DEALER my temp gauge goes up really high. At first I'm wondering if they didn't fill up the water/coolant, but then I thought this was suspicious, so I pulled over to turn off and on the car, and the gauge went WAY past where it's supposed to, as if my car was 900 degrees or something. When I got home, I looked it up online and found many people complaining about the gauges going crazy. This isn't fair.. Why don't they place recalls immediately when people report these problems?

inevermadeascene

Bellflower, CA, USA

SEND A COMMENT »
Add A Complaint
problem #5

2008May 01

Impala SS 3.6L V6

  • Automatic transmission
  • 47,500 miles

Every gauge on the instrument cluster now gives out. Once the car heats up to a certain amount, all the gauges stop working and drop, sometimes slowly. As the speedo goes out sometimes it creeps down as i let go of the gas, so when i am on the highway and not letting go, i can speed up to 95 (and i have) and not even notice because it still says 70! Very very annoying issue which i did nothing to cause.

impalss

Schenectady, NY, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #4

2008Sep 01

Impala LS V6

  • Automatic transmission
  • 55,000 miles

I HAVE A 2004 IMPALA LS V6. IT'S A SHARP LOOKING CAR, BUT THE INSTRUMENT CLUSTER WENT OUT LAST YEAR. I HAVEN'T HAD THIS CAR TOO LONG AND IT SURE WASN'T CHEAP TOO BUY. FIRST THE SPEED ODOMETER QUIT WORKING THEN THE RPMS QUIT AND NOW THE TEMP. GAUGE WORKS ABOUT HALF A_ _. I'M JUST WAITING FOR THE GAS GAUGE TOO QUIT NOW. THIS IS A MAJOR SAFETY CONCERN FOR MY FAMILY. I HAVE 2 SMALL CHILDREN, AND A WIFE. THIS IS OUR MAIN FORM OF TRANSPORTATION. I HAVE SEEN HOW MUCH IT WILL COST TO FIX THIS!!! WAY TOO MUCH FOR ME TO AFFORD!!!! I FEEL I SHOULDN'T HAVE TO PAY FOR THIS WHEN SO MANY OTHERS HAVE HAD THE SAME PROBLEM. NEXT TIME I WILL BUY A FORD. I HAVE A 95 FORD EXPLORER AND NO MAJOR PROBLEMS WITH IT SO FAR. (THANK GOD) I'VE HAD IT FOR A LONG TIME NOW. I FILED A COMPLAINT WITH SAFECAR ALREADY NOTHING DONE SO FAR. I'M SO PISSED OFF RIGHT NOW. THERE NEEDS TO BE A RECALL ON THIS CAR!!

GET OFF YOUR BUTTS GM AND FIX THIS PROBLEM. GOOD LUCK TO ALL THOSE WITH THE SAME PROBLEM!!!!!!!

Steven T.

Palmyra, IN, USA

SEND A COMMENT »
Add A Complaint
problem #3

2008Dec 02

Impala SS 3.8L

  • Automatic transmission
  • 70,000 miles

I have been an avid GM owner and have never come across a problem like this, Bad motors that drive the gauges and can't not be serviced individually. You have to replace the whole cluster. Since I own a Limited Edition Indy 500 car I wonder if they can get a cluster that still has the Limited edition inlay for the gauges?

best_racing

Covington, KY, USA

SEND A COMMENT »
Add A Complaint
problem #2

2008Jul 14

Impala 3.2lV6

  • Automatic transmission
  • 71,000 miles

If there is so many complaints about the same issues why wont they fix the problem? I do not understand why it fixes it self either. I just do not fell I should pay for something that has had so many complaints, I will not pay that much money so the problems keeps happening.

Lisa W.

Haverhill, MA, USA

SEND A COMMENT »
Add A Complaint
problem #1

2007Oct 01

Impala 3.8L V6

  • Automatic transmission
  • 32,000 miles

I bought my Impala new, and didn't have any problems with it for quite some time. A short time before the warranty expired, I began noticing that my temp gauge would give false readings. I thought the engine was overheating, but turned out it was only the gauge. It only happened once in awhile, so I didn't think of it when the car was going out of warranty. But it began happening more and more until it wouldn't work right at all. Next the fuel gauge began going nuts, would not register the correct level when the ignition was turned on. I discovered by turning the ignition switch on and off several times I could sometimes get it to start working again. Now, all 4 gauges in the cluster give wild readings or just go off the scale. So far, seems to be no problem with my speedometer or tach, just the 4 gauges (boost, gas, oil press, water temp). As many people as there are reporting this type of problem you would think CPSC or NHTSA would complain to GM. Thinking of going the stepper motor route like the other people have reported (if it works on just the gauges). Suggestions would be welcomed.

Robert A.

Denton, TX, USA

SEND A COMMENT »
Add A Complaint

We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your accessories - interior problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.